I walked in, greeted the employee, and I asked for 2 foot longs on Italian herb and cheese. He mumbles a question and I said«I’m sorry?» He said«toasted?» I told him yeah sure! Although I don’t really understand why he chose to ask this question at that point. So I told him I’d like both sandwiches to be the cold cut combos and he makes one. But that’s it. So I asked if I could actually have two. He seemed really confused by this. So then we start the toppings. He immediately reaches for the shredded iceberg lettuce that had started to turn brown. I ask for spinach, and he puts like 4 leaves on. Every other topping he just put like a pinch on. He also didn’t understand that oil and vinegar means oil AND vinegar… He said zero more words to me as I said thank you and have a nice night. I’ve been to this location probably around 6 times now, and each time someone was being trained. Also, the employee never understands my clear orders. Every single time I have to end up repeating things. I want to give this Subway 1 star, but I realize the 1 star review should only reflect an experience where something like the employee drooling and picking their nose happens. Bottom line, it’s Subway. But it’s a very bad Subway in particular. Avoid this place if you know what’s good for you. Make your own sandwich.
Nicholas C.
Tu valoración: 2 Revere, MA
The food at this subway is of the same quality as any other subway. The building is clean and well lit. The downside to this location is the staff, they are either poorly trained or not disciplined because they continously cross-contaminate and do not listen to what the customer wants. Find another subway or sub shop if you can you will be disappointed here.
Joselia S.
Tu valoración: 3 Boston, MA
Probably one of my favorite subways in the allston/brighton area. I don’t like the location but it is easily accessible from the 66, 57 and the green line. The employees are usually nice but sometimes in a rush. I was thinking about working here but the hours didn’t work out.
Mallory C.
Tu valoración: 2 Denver, CO
Subway is Subway, and I found it awesome that they deliver, but I’m sorry. Almost $ 30 for 2 sandwiches with the fee and taxes, and it took over an hour. The toasted sandwiches were cold and soggy. I also have to agree with whoever said about the lack of toppings. There were barely any onions or cheese on my sandwich. Lots of ham and lettuce, but I asked for other stuff too. We can get two delicious sandwiches of much higher quality from places like Charlie’s or Big Daddy’s for under $ 20, and a lot quicker. Next time we’re craving Subway I’ll just venture the four blocks– it’d be quicker
Jonathan L.
Tu valoración: 4 Boston, MA
I come here often enough to see that the service is consistantly good. The food has always been your typical Subway quality. Shiva is the man: always makes me laugh when I come in here. Suita(sp?) is also always polite. This is overall a very standard Subway Experience. Good prompt service resulting in an accurate sandwich. Maybe they should start up a deal with the cool clothing store near them, the one with the lids and sneakers. Then their motto could be «Subway, Eat Fresh!» oh wait…
Matt H.
Tu valoración: 4 Allston, MA
i’ll echo the last review. not sure what the deal is with all the negative reviews. i’ve gone here waaaay too much, to the point where if i see someone who works here outside of work i can say hi. and to the point where they remember my orders. both signs i need to stop coming here, UUUGGGGGHHHHH. chicken bacon ranch, 2 chocolate chip cookies, and a drink, yup, you got it. with the frequency of how much i come here being said, i’ll say now that my order has not been messed up once. but yeah, it’s a subway, cool. not much to be said other than there is nothing wrong with this location.
Lauren E.
Tu valoración: 1 Boston, MA
I like Subway, I really do. But the service at this particular location sucks. I placed my order, said I wanted two footlong BMTs and specified the bread. The guy must’ve not listened because I had to repeatedly tell him the specifics of my order. When he went to grab the bread, he kept asking me what bread I wanted — even after I told him. Then he didn’t know if I wanted the footlong or six inch(after telling him twice). He started making one sandwich, then asked two more times what sandwich I wanted for the second one. Bottom line, I was constantly repeating myself and he was slow in putting together my sandwich. Luckily another worker took over when putting on the veggies. This had to be one of the most time-consuming Subway stops I had ever made. You’re better off going to the one on Comm Ave under Warren Towers.
Jesse B.
Tu valoración: 1 Arlington, MA
When I heard the bread hit the counter and sound like a rock I asked the manager how fresh it was. He gave me a blank stare and kept cutting the bread like I had to buy it. I asked again and he said«no comment» and just grilled me down. I stared back at him and asked for different bread and he only switched one of the two subs I was getting. Then he asked how long I’d been going to this Subway, and I told him it didn’t matter. Then he asked how long I’d known him for, and at that point I got stern an told him I don’t know him, I’ve only had him make me some sandwiches a few times and that I was about to leave unless he cut the crap. When he answered me with, «well you shouldn’t be asking suck stupid questions» I told him to f*ck off and stormed out with two half made sandwiches on the counter. This guy is such a douche bag, and for no reason. He talks about how he’s an ultimate fighter and yet he’s fat and out of shape, spending close to every waking hour behind the counter of Subway treating all of his female employees like crap and bragging to disgusted customers about how he used to sleep with 14 year old prostitutes in Nepal. I’m sick of this guy, he has no reason to act like he’s better than anyone else and his negative presence should be avoided at all costs. There’s another Subway down Comm Ave in Warren Towers, one on Boylston Street by Berkley, two on Mission Hill and another further down Harvard Ave at Coolidge Corner, so if you’re really craving Subway then I would recommend going out of your way to avoid this loser’s store.
Voodoo O.
Tu valoración: 1 Roxbury, MA
I generally like Subway, but I had to stop coming to this one because two of the men that work there relentlessly hit on me, and in a very uncomfortable way. Now I’m not the conceited type who thinks people are always hitting on me or anything — but these guys are like super aggressive about it. They’ve done it to other girls I know as well. It’s extremely awkward and it’s gotten to the point where it’s not worth putting up with for a cheap sandwich. The employer needs to talk to these guys, they’ve lost some business over this.
Kelsey A.
Tu valoración: 1 Boston, MA
I love Subway’s menu/prices, but the service at THIS particular franchise is downright pathetic. In fact, now when I walk in, if I see some crew members are working, I turn right around and leave. In fact, one is pictured. Why is the service so bad you ask? My biggest grievance are the liberties one employee takes every time I walk in the door to when I leave. He goes on and on about my appearance. It’s simply embarrassing. He really bothers me to the point where I feel harassed. I’m very close to speaking with the manager. Second, the employees put nothing on the sandwich. When I ask for a little more, they look at me like I’m asking for their first born child. Finally, for a Subway, the service is slow. I have watched the employees goof around towards the back of the shop while I just stood there waiting. If you want a sub in Allston, you can do better than this. If you must have Subway — you’re better off going to the Brookline location.
Bailey H.
Tu valoración: 1 East Bridgewater, MA
Now typically I don’t mind subway. Especially if I’m low on time and the place is well kept. I am a strict vegetarian and aside from seeming more than a little dingy in there, both times I’ve placed an order, I ask the employee who is making(and obviously touching) my sandwich to change their gloves. Both times I have gotten attitude and a rude little scoff/dirty look. Are you that lazy that you can’t move two feet to change your gloves? I really didn’t think it was such an outrageous request. On top of it, they are cheap and skimp with their toppings. I think I’ll find somewhere else.
Jen S.
Tu valoración: 1 Quincy, MA
I used to go here every so often, but after the last time I went(about a month ago or more, I can’t remember) well, I’ll never ever go there again. The bread is almost always stale, and I am SOSOSOSOSOSOSOTIRED of how STINGY they are with toppings! «Can I have olives please?» –worker puts four olives on sandwich– «Can I have a few more than that?» –worker puts two olives on it– Blah. There are much better sandwich places, like Jim’s Deli in Brighton. Support your local businesses! Stay away from evil chains, especially when they lie about how healthy they are! Subway– EATFRESHCRAP!
Eric S.
Tu valoración: 3 Boston, MA
I like subway in general, but this place doesn’t look very clean.
Karlis B.
Tu valoración: 3 MA, MA
I’ve had a lot of Subway in my day. In high school, it was a primo choice right behind No. 1 Chinese Buffet and the local watering hole, Cowlings.(I grew up in Smithfield, VA. There’s is nothing going on… ever). My point is, I know what to expect from Subway and I don’t mind it. Especially since it’s a five, five dollar, five dollar footloooong. And I’ve been to the Allston location several times because I get hit with the laziness when I get off the train from work. But who the hell was that sandwich artist last night? When I arrived, there was only one other person ordering. He had a Chicken Parm ready to go into the space age heat zapping contraption. But the artiste decided that he would push that guy’s sandwich to the side and complete step 1 of my sandwich(Step 1: bread and cheese). Then the artiste put the other customer’s sandwich in the contraption(Step 2) and WEALL waited for it to be done, even though I was not toasting my sandwich and was therefore ready to complete Step 3: Vegetables and Sauces. After the Chicken Parm was hot and melty, customer 1 got to add his vegetables(just lettuce and tomato… I will never understand why people do not take full advantage of the included toppings). Again the artiste pushed his sandwich aside and I completed Step 3. Here is where I got mad. I asked for all the vegetables except jalapenos. And what is the first thing this guy picks up? M*fing jalapenos! Afterward, he continued to put on about 4 olives, 4 small rings of onion2 pickles and 2 tomato slices. Not acceptable. Then the artiste went back to customer 1 for wrapping and Step 4: Adding sides. You could tell by this point, customer 1 was wondering why the hell he couldn’t complete all 4 steps at the same time. And I would have happily waited if it meant that we both would have gotten quality sandwiches. After giving my debit card to the artiste, he swiped and then continued to beat and bang my card against the counter to the rhythm of the music. And not a gentle tap. It was loud(and annoying) enough for me to think about snatching it back. Last night I walked out of Subway disappointed. And that disappointment fully accounts for the fact that I know I only paid $ 5 for the thing, but the other artists are just much more attentive and they make a sandwich right. If you walk in there and there’s a Kang-ho Song lookalike, walk right back out. If it’s any of the other artists, go ahead and order a cheap, filling sandwich.
John P.
Tu valoración: 4 Cambridge, MA
All right, so it’s a Subway. It’s about what you’d expect. But I only hit this place up after work, maybe once a week. And every time I come in it’s the same poor guy behind the counter, with the glasses and the spiderweb tattoo on his elbow. Whether the line is one deep or seven deep, it’s up to him to cook every sandwich, ring everyone up, and keep the rolls stocked. And I’ve never had a bad sandwich here. As far as I know, he owns this Subway. So my hat’s off to him.
Sujan M.
Tu valoración: 5 Columbus, OH
Though this is another Subway, I have to say that this one is different. Yes, its the same food, but here they keep everything fresh and they make sure you get the best of it. They always bake fresh bread(almost) throughout the day and keep adding fresh veggies and meats. The staff is very friendly and they know people by name and what they get. I have seen them relate the entire order with ingredients and beverages when the customers walks in. Though the place is a bit small, they keep it clean and it seems like there is always a fresh table. If someone had a bad experience, its possible since the staff changes, like every restaurant. But the owners always provide excellent service and make sure that you have a great sandwich for cheap. The service is super-fast; I’m usually in and out of there in 15 minutes, even when I sit and eat. And my wallet does not feel the difference either since they have deals all the time. Go there if you are in the BU or BC area!
Sameer N.
Tu valoración: 1 New York, NY
AREYOUKIDDINGME? IT’S SUBWAYHOMIE. They have a good 5 dollar deal on footlongs but I’ll give you one for free(depending on what you look like.) Yeah, now that the sensual innuendo/double entendre is out of the way, I’d suggest eating here if you’re out of options. Then again, if you can only walk in that block and you don’t have enough for Soul Fire BBQ or that weird Buk Kyung Deuce place then I’d settle on this badboy. NEVER, and I mean NEVER eat at the BBQ place on the corner, Rednecks its called. The place is a hardball roach factory.
Jennifer L.
Tu valoración: 1 Framingham, MA
GROSS! This has got to be the dirtiest Subway I have ever visited. Now, I’m not denying that the people were friendly, yes, they were, but please, can someone explain to me why they were wiping down the trays and the counter with a NEWSPAPER!!! I am not kidding. I ordered a veggie sandwich, and they were out of cucumbers, the lettuce and tomatoes were not fresh at all, so where does that leave me? Could they spare the amount of green peppers they put on my sandwich? And when I asked for more, the girl gave me three tiny pieces! Of course, when I ask her to go light on the oil and vinegar, she drowns the sandwich. Then my sandwich, and my boyfriend’s sandwich, were put on the tray with only a piece of that wrap they use, and half of the sandwich was on the tray that we had just watched them clean with a newspaper! Can they not afford paper towels? I know they are cheap and only hand out 1 napkin and it’s a fight to even get them to give you an extra, but come on! The tables didn’t look like they had ever been cleaned and had sticky soda stains on them… or maybe they just needed a new Metro to clean the tables with. And it was hot as heck in there. I don’t know, I’m totally grossed out even thinking about it.
Alice T.
Tu valoración: 5 Brighton, MA
I think this is my favorite Subway location ever. Where I’m from, in Florida, every damn Subway«sandwich artist» has a giant log up their ass. Seriously, they’re all bitches! But this particular Subway actually has workers that are nice and friendly. I can understand them too and I don’t need to yell what I want over the sneeze-guard a billion times.
Bene K.
Tu valoración: 5 Bruxelles, Belgium
Hey guys, i know it’s a chain but this Subway on Harvard Ave. is awesome. I go there every so often and I’m sure they ‘don’t remember me’, but they are always quick and super courteous – which is exactly what i look for in this type of business. Kudos to this Subway – go there if you want efficient service with the usual good and healthy frills of Subway.