Bad customer service. No smile from anyone in the staff. They gave me a small coffee instead of a medium and I kindly told the woman and she ARGUED with me. I showed her the check and she actually rolled her eyes.
Mark S.
Tu valoración: 1 Allentown, PA
Wow. I had a grilled cheese and ham and it sucked really bad. Let me start by saying screw you for ripping me off!!! The bread was saturated in some fake butter sauce shit and it was NOT grilled at all!!! No it was a soggy greasy mess on my hands with zero grilling time. One bite and if I had the time i would have driven back and threw it in their face saying wtf??? I threw it out the window instead. It sucked bad. It is LESS than 1 star.
Andrew M.
Tu valoración: 1 Germansville, PA
Went to get a hot chocolate and other drinks for my co workers and when i returned back to work, a girl opened her cup to find bears hairs in it!!! We all looked crazy searching our cups to see if we had any too. The workers were also not that friendly to me. Will not be going here again!
Fatima G.
Tu valoración: 1 Brooklyn, NY
Didn’t accept my dunkin perks app coupon after initially saying they would :(
Ange E.
Tu valoración: 1 Cranston, RI
This is the worst Dunkin Donuts ever. First of all the service is terrible and the people working are so rude. I asked for a decaf iced coffee and saw them pour in the regular iced coffee. So I said to the employee«I wanted decaf». He then says to me «it is decaf“when I clearly saw him pour the regular in the cup. I argued with him for a second and then just walked out of the store and threw the coffee in the garbage. What I should have done was thrown it in his face, because I will never go back again. At least I would have had some satisfaction.
Marc K.
Tu valoración: 3 Blandon, PA
This is one of the busiest Dunkin’ Donuts around — the problem is actually getting in and out of the parking lot safely. We’ve only ever gone through drive-thru, and I don’t know if anything can really be done to improve the situation, but it can be very tricky to get in and out of the place.
Jae B.
Tu valoración: 3 Bremerton, WA
We went to this location twice while visiting family and went to the drive through both times. Our food and drinks were good as usual(a couple of doughnuts, bagel, coffee drinks). Both times we got a rather unpleasant customer service representative/server, Rashik. He was rude and dismissive. The first time we went he took our order and seemed very impatient with me as well. The second time he was only giving us his food but I couldn’t help groaning out loud as I heard his curt voice. He did refer to us as ‘my friends’ when he had to grab straws, but then said ‘ok bye’ quickly as soon as we got our food. I’m sure he was in a hurry but a friendlier demeanor would have been appreciated.
Andrew O.
Tu valoración: 2 Allentown, PA
This location is going down hill. Coffee was always super fresh and piping hot, now it is hot or miss. Hot food always looks slapped together. They are no longer 24 hour. Service is still decent if you are walk in. Drive-thru customers be sure to check your order.
Y H.
Tu valoración: 1 Gaithersburg, MD
So far this is my worst ever experience from Dunkin, We stop by this store for breakfast during our family trip last week, everything from this store were over cooked, the color of flat bread, biscuits are all dark brown to black, they were so hard you can hardly bite them, the coffee tasted total different from the most famous Dunkin coffee, yes, it did taste burned, While we complaint the food, guess what answer we got! they told us: «this are what we got, what do you want?», totally not acceptable, I won’t visit that store again.
Sean R.
Tu valoración: 4 Allentown, PA
Very friendly staff. I always have great service here.
Cher R.
Tu valoración: 5 Allentown, PA
We’ve always had great service here, the people are friendly and efficient :)