Uptown Cheapskate

I LUV LUV LUV this place. Clean, organized, spacious, good stuff. The young staff is impressive. Always serving with enthusiasm. Go here!

I figured today on my off day from work I would try to go to a new place to sell my clothing since I haven’t been to any new regales stores yet!
First thing I noticed when I walked in was the layout. It’s very clean and organized and they have a very uptown aesthetic which goes well with its name.
Walking in I did not get greeted nor did I get someone to ask if I needed help with my heavy bags. It was also not busy, having four employees in a decently large area I’m sure they could look up from the counter and see customers/​greet customers who walk in.
The sales associates aren’t as knowledgable as I thought. I asked simple questions like «what are you currently accepting» «what type of accessories do you accept» the answers I got back were very short «oh you can just bring them in and we will tell you»… I’m already here and I didn’t bring my accessories so I wanted to know a head of time so I wouldn’t have them sorting through items that are of older styles. -.- also most store don’t accept earrings so you never know!
I’ve worked at a similar resale store and I never would have given that answer to a customer.
They don’t provide a wait time unless you ask and they do not provide an itemized receipt for the items they purchased for what price.
The only thing they need to up is their customer service and attentiveness. Other than that the store itself has nice clothing a bit over priced at times but overall easy going.
Austin is a great manager. I got the pleasure of meeting and he is very accommodating and does have exceptional customer service from what I saw in the store while waiting on my items but the employees need to up their customer service in order to retain their satisfied customers.

I live in the area and it is a convenient location. However, almost every item is overpriced — most items are not thrift or resale. I actually found the exact same items at retail stores in the area — and they were at least 20 — 40% cheaper! Some of the salespeople are helpful but some are not — don’t even bother to try to sell here — they have turned down Coach, Dooney & Burke, INC., Betsey Johnson and the list goes on. One purse I just bought full price I decided to sell — but the GUY said — it was not a new purse and they only take NEW items. They have only taken about 1% of my items (and I worked as a manager for Macy’s and Nordstrom — they were not cheap items). Save your money, save your clothes and go down the street to COTTON CLOSET. Small store but wonderful owner and salespeople. They have cute items and if they don’t take your items — they donate to charity. I thought a long time before I posted this review as well as shopped there many times but after the last visit — enough is enough! I will say this one more time SHOP LOCAL but shop COTTON CLOSET!!!

I’ve seen them claim in facebook that they have plus size clothes. THEY DO NOT! they have a very very small section with xl but most of the clothes are juniors xl which is not plus size. I did see one lane bryant sweater but I’m sure that was a mistake! ;) they have a few larger size jeans but when I say a few, I mean under 20 pairs over sz 14 at any given time. I’ve given them tons of chances just thinking I’ve come in at an off time but it seems it’s always an off time. If you are a size 2 teenager it’s a great place to shop!

I love the store but this location has very little that would interest a more mature following. Now the one in Lewisville ROCKS! I stop by this location occasionally (Allen) to look for purse, accessories, but I find very little!

Quite disappointed in my experience today. I arrived just after 2, filled out the appropriate paperwork, and had my id out and ready to go. When asked how long my buy would be, I was informed it would be 45 minutes. I browsed the store for 45 minutes, and then left for 15 minutes to run a quick errand down the street. It has been about an hour and a half now and my things are just now being looked over. There are more employees in the store than customers, so I don’t exactly understand the hold up. I feel as though the selection has also worsened over time as well. I will be visiting other locations of uptown cheapskate in the future.

Came here during lunch to sell some clothes and was surprised by the inventory and the organization of the store. Staff was friendly and I saw some pieces for sale that I will definitely be back for. I think some of their items are priced a few dollars too high but they do marks downs so just wait if you dare. I will be back!

Thank you Genevive. You made this place soo much more enjoyable. I have come here a ton of times to look around, and always end up purchasing something. However, this visit was different.
I called in before hand to ask about selling some items. Genevive picked up the phone and educated me on the stores selling policy, and even told me the best time of the day to come in, so I wont have to wait a long time.
When I came in the store, I was impressed on how they staged the mannequin’s. The store has grown a lot.
Anyways, I was able to sell my clothes, and receive a higher return than most places I have tried to sell at (plato’s closet, clothes mentor).
If you are looking for designer clothes on a budget (which you know you are) check this place out.

If Plato’s Closet had a classier, cleaner big sister, that sister would be Uptown Cheapskate.
I walked in with a few items that Plato’s had turned down hoping to get a few more dollars. Immediately, I was struck by the open space, clean displays, and friendly workers.
I was greeted and signed in to sell my clothes. While I waited, I perused the racks. It seems like the selection is way nicer than Plato’s or other local «thrift» or consignment shops; instead of an emphasis on «trendy,» it seems like the buyers at UC go for «classic» and «hipster.»
I tried on a bunch of things, including a brand-​new, with-​tags dress that was originally $ 140 and was marked down to $ 12. It looked hideous on me, but I appreciate its presence anyway. I ended up with an Express sweater I almost bought last fall, a pleated skirt from Forever 21, and a brand new velvet skater skirt for $ 32. The register had a sign saying if you join the text club, you get $ 3 off, so I did that too. After using the credit from selling my clothes (which was double what Plato’s Closet gave me for fewer items), I gave up a mere Andrew Jackson and left happy.

Okay, i will say i’ve had good experiences with this place in the past but the other day was down right awful. First of all, i went in to sell my clothes and i only had a few items. They went through the things they couldn’t take, told me they would call me in 20 mins. Well… That goes by and they said they haven’t even looked at my clothes yet because apparently, they’ve had people with more items than me in line first. Total bull because i got there when they opened. I called multiple times and they still blew me off and disregarded my anger. The over all proximity took about four hours and i only got 12.00 for my stuff. Lest we forget, customer service is TERRIBLE. You might as well not exist when you walk in. It’s nothing but a bunch of snarky brats behind the counter and needless to say, i don’t recommend selling here. Other than that, great styles for great prices! I am an extreme bargain hunter so if you are frugile or on a budget, this is a place but without the service.

I had a great experience here! I went in the evening time and the ladies working there was so sweet. I needed help find cute honeymoon outfits and they were so helpful! I left with some great stuff at an awesome price!

So the girl working got upset because I would not sign the form allowing them to place any value they wanted on the items in my bag. I had to leave my daughter in the store while I picked up my husband just to assure I could decline their low offer, otherwise I would have to sign away ownership of my clothes at any price. I had a designer jacket in there worn once that was $ 130. This is how it was explained to me. So when I returned, the girl was stuffing items one by one into my back from a pile she just dumped out, and didn’t even look at any of them, then just told me they couldn’t use any of them due to «style, ware, and material.» Everything in the bag was in excellent condition, worn once or twice, or not at all. The lowest brand in there was Gap. I want you to go in and take a look at the junk they have in there on the racks, you won’t even want to touch it! We’ve decided my daughter cannot shop there anymore, it is too gross and quality is missing. Plus, you have these kids running it, only taking clothes from their friends and boys. That’s what we noticed, and that is why my daughter has been in multiple times and cannot find anything in there she would wear.

I went into Uptown Cheapskate today just to see how much they would give me for a couple of Juicy Couture items I am looking to get rid of. First of all, upon arriving the employees are not warm and welcoming… they took my 4 items and said I was first in line so it would be 5 or 10 minutes for them to look over the items. I had brought in a Juicy Couture white short sleeved jacket (paid $ 250), Juicy Couture bling leather wallet (paid $ 120), Juicy Couture black ballet flats that had been worn once (paid $ 200), and a Juicy Couture necklace that was still in the box with the price tag of $ 50 on it. 5 minutes had gone by and they called my name and said they were ready. They said $ 15 cash for 3 of the items or $ 18 store credit. They didn’t want the Juicy Jacket because it had a miniscule stain on it. (would come out with a bleach pen I’m sure). $ 15 are you kidding me for Juicy Couture shoes, wallet, and a necklace?! That is beyond ridiculous I will NEVER be returning to Uptown Cheapskate. The stuff they have in there doesn’t even look good anyways, needless to say they need rethink their business strategies and their employees. I understand they need to make money, but I know they weren’t gonna be selling that stuff for like $ 5. Resale shops are supposed to give you half of what they are going to sell it for. The name of their store says it all. they really are Cheapskates.