Cosmic Jump

We held our daughters birthday party at Cosmic Jump. They were wonderful over the phone and in person. They provided everything we needed bottled water, plates, forks, napkins and tablecloths. The staff was helpful and polite when I asked for anything. The facility is clean and maintained well. The kids had a great time and we will be back again! Thank you Cosmic Jump!

We’ve been heading here for the last couple of years with our boys and groups of their friends. I’m sad to say every time we go, the place is looking worse and worse. Peeling paint on the walls, wear and tear on the trampolines, dirty tables in the small eating area, and holes in the couches. It just looks not cared for anymore, and it’s near deserted on teen nights where it used to be hopping! The staff they have is still the friendliest around, but that’s not why we head here. Time to find another place for our teen nights out! Get a makeover, Cosmic Jump! You used to best the in the biz.

Took two 10 yr olds here on spring break, they had a great time. Place was clean and $ 12 for 2 hours of jumping, great value to me. They play current pop music, which we do not listen to, and some of the lyrics were very questionable. My son didn’t notice since he was having so much fun playing dodgeball.

Took my 4 and 7 year old for a play date with some of their friends. It’s pretty limited for their age range but I guess I can’t complain. 1 hour was enough for them as there are only 3 activities they can play with. I do like that they don’t charge for adults as other places. That is, if we’re there with our children, we’re obviously there to watch them and not to partake in the activities ourselves.

This place is pretty exciting for the 4 – 8 year old crowd. The trampolines are in good shape and the kids are really enjoying themselves. There are also Xbox’s with Kinect which takes some of the tedious waiting down to just dull. The real problem (and the reason for the low review) is that their food selection is terrible. They essentially have two selections, pizza or nachos, and they are out of pizza. You also can’t bring anything from outside in unless it is for a party. That, in my deferential opinion, is just cruel to put my kid through. I will find another company with different policies, or at least a functioning kitchen, the next time I am trying to drain the energy out of this kid on a trampoline.
Also, someone shit in the men’s room urinal. I haven’t even imagined that as a possibility.

We had a party for my daughter at Cosmic Jump. The place was dirty and unkept. A number of couches were broken and not functional. I was embarrassed when I arrived and saw the condition of the venue. Also both inflatables were inoperable. Had I known to expect this, I would have never had a party there. I’ve requested a partial refund and have not received a response for two weeks. Don’t plan on going back.

This place is second favorite. First would be jump street. This one isn’t too bad but it smells like dirty feet which I can’t handle while waiting. It could be cleaner is my only complaint. My kid enjoys it.

This place gets a C– as far as jump parks in North Dallas. It’s not horrific but it seems like it’s been rode hard and put up wet.
It’s not terrible for $ 8 but don’t come here thinking its like Urban Air or you will be very disappointed.
It reminds me of a dying arcade. Dark in places, hot all over, areas are closed and things are showing significant wear.
The trampolines/​springs are old, the sides have tears and they are not tight /​springy.
It is well staffed. There were probably more employees than customers. They were relatively nice as far as teenage boys go. Though I wouldn’t be confident they could get the numbers right if someone needed 911 called.

This place is HORRIBLE!!!
We brought our 3 kids here and first off let me say that this place is absolutely disgusting. Filthy doesn’t cover it.
My husband went to talk to a manager about a light that was literally hanging off the ceiling (I’m including a picture). The manager did nothing and kids were still jumping under it, can you say ‘lawsuit’?
Then, we stopped dead in our tracks by a song playing on the station in the building that literally had cuss words and sexual innuendos playing full blast. He went up again to talk to the manager only to have her walk up to the kid dj (he’s supposed to be watching the kids, not playing his favorite songs). They changed the music but continued ‘hanging out’ and not doing their job.
I will NEVER bring my kids again. This place was horrible to say the least.
I can’t say this enough, do NOT bring your kids here.

I like that the trampolines aren’t squares like at sky zone, they have long ones. However, there aren’t any foam pits and the basketball hoops are way up there! No problem for an absolute trampoline beast like myself but difficult for my girlfriend to tomahawk slam dunk up there. Nice and quiet so we will be back!

We will never have another party here ever I can not believe the experience we just had the lack of Managment who ever owns this place needs to call me what a joke !!! And no one was asked to sign a waver out of my 18 kids my older daughter had been there before and told me at the end where are your employees ??? The attendant I was told I would have I never saw not even once the food for our party I wAs told would be a hour and 45 min the party was only 2 hours !!! This was awful

We have been to several of area trampoline parks. I saw a Groupon and decided to check this one out. When we got inside we discovered that there was one jump area for 7 and under and one for 8 and older. The only place my two kids could play together was one bounce house and a dodgeball court. We got our groupons back (will pass on to a friend) and left. I wish this had been clearly stated in the front. We will be going back to Jump Street in the future.

It’s all about the dodgeball
Dodge Duck Dip Dive and Dodge
The trampolines are also fun just not many options like jumpstreet for the smaller kids.

An hour here is 50 min. Just FYI
My kids where not that impressed, especially if they are not going to give you an hour like you paid for.

If you find a good coupon it is worth coming. If you pay full price it is a bit pricey. It is clean and the staff doesn’t let the kids get out of control. It is better to come on a week day if possible. It is not as crowded. It is too packed on the weekends. We have never eaten here, so I can’t comment on the food.

I am a teacher from DeLay Middle School. When calling on local businesses to donate generous prizes, gift cards, etc. for our student award ceremony, Cosmic Jump IMMEDIATELY offered their services.
My kids LOVE this place; it was one of the first places they mentioned that they wanted to go this summer. As one of my 8^th graders eloquently put, «It’s just SOOO much fun, and they have really good customer service.» Oh, middle schoolers.
Again, our school is extremely grateful for Cosmic Jump’s generosity and we’re so glad our kids will have an opportunity to have some good, clean fun this summer!

My friend purchased a Groupon, so we came on a Friday to use it. It was the 2 of us (25 year olds), teenage employees, and a bunch of little kids and their parents. We think there was 2 large parties and a smaller group. We jumped separately from the kids for the most part. We took a break and then played on the Wii. We had fun until these 2 little brats were annoying us about playing on the Wii.
I think the idea of an indoor trampoline park is good. Great alternative to Chuck-​E-​Cheese. Great for kids, but not so much for us adults. My friend and I were kind of disappointed in that we weren’t able to bounce off the walls (like some other trampoline centers).

Had my son’s 10^th birthday at this location tonight.
What a nightmare!
The staff is comprised of nothing but teenagers. Teens aren’t bad — but, the ones you hire, to run your establishment, should actually work!!!
The teen that greeted me, has me sign in, and then casually flicked her hand to gesture where our table was. Our guests walked in, clueless where to find us. My son had one reserved table, and it was not the table I was promised when I came in to pre pay.
My son, and his buddies, wanted to use the dodge ball area, and, of course, 13 boys equals chaos. The teen, who was watching, didn’t reprimand any of them, or, explain the rules… naturally, one of the boys took a ball to the mouth, as he was walking out of the area… My husband decided to step in and dismiss the teen from his duties. When I asked why they were in a position of authority, when clearly they didn’t use it, they said they were doing all they could. I call B.S. on that.
When the 3, overly priced, one topping pizzas (you can not bring in pizza — you have to order theirs) arrived, the boys laid them down, and left! Uh, hello. You teens are doing nothing — you can get over here and do your friggin’ job by helping and passing out the pizza. I was told that someone would help me… One girl, out of the 15 that were «working» helped.
When it came time to box up the pizza that wasn’t eaten, the crew had no boxes. They had NOTHING to take our pizza home in. When I said — «Fine, give me the $ 14.00 back that you charged me.» The kid said, «Uh, I’ll try to find something.» After 15 minutes of not finding a box or a ziplock bag (I should’ve gone to the back room with him, I’m SURE I could have found something) I asked him to bring me some paper plates. He asked me if I was going to load up the pizza, on the plate, and carry it on my lap for the drive home. I told him to go get the plates.
When it came time to cut the cake, I was so upset, I couldn’t see straight. I had to yell across the complex for an employee to grab a knife, so that I could cut it.
There was ZERO supervision. Zero control. Zero caring. This place is going to go under quickly. I would write to the owner about it, but, she doesn’t seem to care that children are running her establishment.

If you’ve been to jump street before. Cosmic Jump is very similar.
My son had his 8^th Birthday here recently. A couple of things come to mind when reflecting on the event.
Pluses
A. We did get a reserved ‘table’ for our party.
B. The staff paid attention to watching and policing the kids and the ‘fun areas’
C. We were allowed to bring in our own food and drink for the party.
Opportunities.
A. It was extremely busy. to the point where, it was just «too busy». and too many people.
B. They have separate sitting ‘video’ game type areas (that no one plays on) I guess its a good filler when the traffic is slow. but it looks pretty stupid when its really busy. and you are wasting a lot of valuable space on something no one is using.
C. While I liked the staff. They needed more of them. AND if you are having a party, they should really have someone ‘reserved’ to cater to your needs a bit.
D. Everyone seems to get «lost» as what to do. at the entrance. Fix that. That is someone’s first and last impression. I literally saw people get frustrated and leave because they didn’t understand what to do. and no one was really there to help them.
E. my son turned 8. that meant he had some 7yr olds at the party too… 7yrs old is old enough to enjoy the «big kid» mats. when they have to separate. its a spoiler.
Overall we would go back. (haven’t yet). but I wouldn’t be against it.

I purchased a Groupon or a LivingSocial deal for this place over the holidays, and decided to give it a shot for my son’s birthday this past February.
What a fantastic idea — and I’ve been kicking myself since I first saw an indoor trampoline center in Cape Cod of all places a few summer’s past. Talk about a cash cow that is actually fun to own!
Anyway, the place was a virtual energetic child and adult haven. Love to jump on trampoline’s? Then this is the spot for you. We went before noon on a Sunday and there weren’t many people there yet, but by 2PM the place was pretty crowded with parties. Even with all the additional bodies, we were still able to bounce around like a bunch of tennis balls from a tipped bucket.
There was an area for basketball with the additional game challenge of trying to play while bouncing and my kid’s favorite — the Dodgeball area. These are very serious games of Dodgeball, complete with referree! You can play as much as you can stand it, and the kids had a blast.
There were plenty of areas for smaller tyke’s to jump without being bombarded by the older kids too.
They had plenty of seating and party rooms off to the sides, plus an XBox Kinnect area — but who wants to play video games when you can play tag around a billion trampoline’s?
I have to say that the best part is that adults can play too. FINALLY, I don’t have to sit in the corner being bored while my kid has all the fun.