Christian Brothers Automotive

Outstanding customer service!
By far the best experience I’ve had with an auto repair shop. It was refreshing to find such a courteous and responsive staff… they kept me updated on the repair process and any questions I had were answered quickly and thoroughly.
Within a day, they accurately diagnosed and repaired my vehicle. When the job was complete I was able to retrieve my car immediately, thanks to their complimentary shuttle service… very convenient!
They’ve earned my trust. I would recommend them without hesitation.

Only auto repair place that has not tried to sell me additional overpriced parts that I don’t need. And nicest waiting room I’ve been in. And the price for an oil change was much more reasonable than other places. I’m lucky I live 2 minutes away.

Customer service x 100. Before I ever met Colton or Bryce in person, they took my car in from the tow company, dealt efficiently with my insurance, and fixed my car perfectly. I showed up to pay my deductible, met Colton, and took off in my car like my engine had never blown. I’ve never, ever had a better experience with a shop than I did recently with Christian Brothers Automotive.
They weren’t pushy at all. They didn’t try to oversell or «overfix». They were transparent, honest, and true to their word. That means a lot to me. I’ll be back when I need to and recommend them to anyone needing something done on their auto.

Christian Brothers in Allen/​Fairview is a place that you can feel comfortable taking your vehicle.
After having a bad experience with the national chain shop across the street, I decided to give CB a try. I was surprised by my overall customer satisfaction. For a high end looking operation, they were very genuine and low pressure. They fix what needed to be fixed, and gave me reasonable options on things that could be done now or later.
They even fixed my headlight at no charge and gave me a lift home to wait for my service to finish.
110% recommendation!
Chad R from Allen

Partly my fault I guess. Requested a service and was given a worst case and best case price range. Between $ 75 dollars and $ 153 dollars. Fair enough, I trusted them and left. Total was $ 402 dollars. I guess I should have been more clear when I asked for the total price because I was quoted the price for the parts only and not the labor. Got a quick crash course in why it’s better to just buy a new vehicle and forget about preserving this modern day rolling junk. Better to deal with a salesman then this horrible, ruthless, throat cutting auto repair industry.

I really wish more automotive repair businesses would recognize that if you’re honest, people will come back to you! My check engine light was on (panic) and I drove by to see if they could run a diagnostic. Because it’s a European car, they informed me of the higher price, and offered to schedule the car in for the morning, as it was close to closing. I agreed, and then they offered to run a quick code check for free before I left so at least I would have some idea of where the problem was. Upon running the code check they were able to determine that the reason the engine check light was on was that the gas cap was not on tightly enough. So they tightened it up, and disabled the engine light, and the problem wound up not costing me a penny. It’s experiences like this that build trust with your customers, and prompt them to come back to you again and again! While none of us savor the thought of mechanical problems with our cars, it’s nice to have the confidence that you will be treated with respect and honesty. Nicely done CBA!

I had a repair listing from another auto repair shop and went in for a second opinion — their prices were much better plus took of the list services that weren’t needed.
A few weeks later, I had a headlight that was out — they took care of the problem at no charge. Their customer service is great!