Smog Guys

I did my smog for the second time the technician was very fast and the price was excellent, I recommend these people anytime.

Less than poor Id say you’re treated much better in hell than here, I came in with a 2008 Lancer Evolution, right after he lifts the hood right away closes it tells me way to many modifications take it to dealer or somewhere else and walks away … I was stunned for the car was stock, I chased him and I told him this car comes stock with a turbo and the guy working there «asian man» tells me well I don’t know that and Id have to look up your car but rudely tells me I can’t do it for there’s modifications, we got into an altercation and still wouldn’t do it, for a man working for 30 years in this business, he is very unknowing of my car or turbo cars in general, he wouldn’t believe me when I told him the car came with the turbo and I had it with him and went to talk to the managers in the gas station … Even they referred me to other places knowing how bad of service he gives, I don’t recommend this place at all and having the stars it has now shows something, stay away from this place I went to two other places and even they told that this place is horrible

READ THE ONE STAR REVIEWS!!!
Consistent with my experience Total waste of time and money. Don’t let the cheap price and $ 10 coupon lure you in, will cost you more when u go somewhere else and get your smog cert., won’t be getting any more of my business.

This guy has put bad reviews with adds for his place all over Smog Express’s site. What a jerk! It looks like all of the bad reviews on this site are legitimate! They should be ashamed of themselves! I have taken our cars several times to Smog Express in Aliso Viejo and had a very pleasant experiences each time. The husband and wife team are wonderful and offered their discount even though I had no coupon. Very friendly and I would go there for sure and stay clear of this place!

Was really skeptical coming here because of the bad reviews but went anyways. Called ahead to see how long the wait was and was told there was only one car there but it’s first come, first serve. Got there and was helped right away. Showed him my coupon and my smog paperwork and then waited. I was worried he’d turn me away or fail me because I have an aftermarket exhaust on my car, but it was fine. Was in and out in 15 – 20 mins. Passed without any problems and no hassle. The guy wasn’t rude, but wasn’t kissing my ass either. Just a regular guy. It’s a smog check, what do you expect? Super fast service! Just call ahead to see how long the wait is.

I cannot even write a bad enough review here! F this guy, seriously.
My blood is boiling.
Let me be clear… I know that my car is old… and I know that it needed work in order to pass smog. I am not upset because my car did not pass… 3 times!!!
I am upset because of the way I was treated. This guy is a total jerk. He is rude, condescending and inconsiderate. He tells me that he is a «Master Mechanic» and that the shop I took my car to had no idea what they were doing… To this I ask «could the change they mad have affected the O2 numbers… to which he answers I don’t know, you will have to ask them… but YOU are the «MASTER MECHANIC» and my guys don’t know what they are doing!!!
He also charged me much more than the place I finally ended up taking the vehicle to… where it also passed by the way.
I took the car there 3 times and he told me that if it failed, he would charge me less for a re test… once I brought it back for the final test, he tells me that if the car passes it is going to be full price! and if it doesn’t it will only be $ 5 less!!!
This guy is shady. He knows if he fails you, you will need to come back.
Just do your research, as there are literally 100s of other places near by… who will treat you like a human being!
*Additional details.
the first time, the car failed only because of the timing and a fuel leak…
Mysteriously, the second time, after both of issues were taken care of, he failed the car again for timing even though this was corrected by the mechanic… the numbers for actual emissions were in the passing range both times…
on the 3^rd time, somehow there was now too much 02 emissions… but timing and fuel was OK.
This guy is a sham, plain and simple… oh and did I mention that he is RUDE!

RISKY! I wouldn’t even get GAS here!
I took my car here because I had a coupon and I’m cheap, but I knew it would be sketchy because the reviews on this place are not good. I decided to take the risk.
While there, I witnessed some really terrible service. There is no waiting area, so I sat outside on some chairs and read a book. While I waited, there were about three people turned away. The worker (middle-​aged, Korean man) checked on another car behind me. He told the young lady that he would not check the smog because she had aftermarket parts on the car. She looked bewildered and said, «But I take it here every time!» He didn’t even respond and just walked back in the building. She went away steaming. Two other people were turned away because he «didn’t have time,» but he accepted people after them. Not sure what that was about.
The woman in front of me failed her emissions test and he just handed her paperwork and did not help her or talk to her about it. She was really confused (and probably a little slow), but this guy just pushed her along to the register to pay. I was pretty sad about that because she just had no idea what to do.
While I was waiting, there was a family that got gas and went to put air in their tires. She was pumping quarters into the machine for air, so I informed her that per CA law she should just ask them to turn on the air and that way she could save her quarters. I was just trying to be nice. So, my car passed, the guy handed me the paperwork and I went to pay. While I was there, the clerk, who is probably the owner, scolded me for telling the family that air was free. I told him to mind his own business and if doesn’t like it he should vote Republican. Then we got into one of those cool tough guy banters, you know, like, «Hey buddy, you do your job and I’ll do my job.»
In short, I paid and got out ASAP. I was the only person that accomplished my goal unscathed that morning (that I saw). I was just happy to get my smog check done and get out. But, I would never recommend anyone go to this business for any reason, even for gas, ever. I don’t give money to bad businesses. Let capitalism do its job and work them out of the system.
Also note: This is the same business listed here:

BAIT AND SWITCH
Went there with coupon for Smog for $ 24.95. Guy looks under my car and tells me because I have an aftermarket Catalytic converter its going to be $ 61 and the coupon doesn’t apply. Said thanks but no thanks and took it down the road to another place.

The Technician at this Mobil Smog Station is the type of person who is extremely rude and has no clue about customer service. I have never experienced a person who works at an establishment to be so unprofessional and downright mean. Pay a little bit extra and go somewhere else. This Technician will not only ruin your day but also disrespect you in ways you never thought was possible at a business. I have read other reviews on him and they all mention how he is not on the customers side, instead he only cares about getting paid. Again do yourself a favor and avoid this whole establishment as there is not only zero customer service at this Mobil Gas Station, but people who are very disrespectful!

I went in during the weekday and there wasn’t a wait for my smog check. Using the coupon from the Pennysaver made it the lowest price I found in the area. The man even gave me a thumbs up that my car passed.

Guy is terrible. I have a california legal aftermarket intake but he failed me anyway for it not being stock. When I asked why he would do the test if he could see it was after market he said because he didnt know, bit first thing he did was look under the hood. he is a Shady indivial who did the test any way to make the money. Don’t trust anything he says, go elsewhere. He will cause u more headache because he wants to get more smog tests out of you.

2^nd time I’ve used the place. My experience has been the the same… adequate. Place is small and the guy working there is alone. He moves thru customers fairly quickly but the place does get busy. Waited about an hour this time. Price is ok… had a coupon from last time… must show coupon at time of write-​up to be honored. Would use again but mostly out of convenience.

As another reviewer said, the asian guy that works there was EXTREMELY rude and unprofessional, i just got back and I am still very upset so i had to write this review. i pulled up in my car, tried to give him my papers and he said hold on it will be a 25 min wait cuz someone was in front of me. 35 mins later he takes my papers and coupon for $ 25 and said he would have to charge me $ 50! i asked why and he said because my car was foreign and he has never worked on it before, he would also have to look at the book and make sure he does it right… I told him arent you suppose to make sure you do every car right? I asked him what he would have to different and why he is charging me more, no answer. I told him my car is a lotus but the car uses a celica GTS engine. He was surprised and looked again. He said it would still be $ 50. He then asked if my exhaust was modified, i said yes i got it modified at the dealer, he said he couldnt even do my car now cuz the exhaust was modified! what!?! Pretty sure im not the only car that has modified exhaust that has gone to a smog test. In fact my old car had modified exhaust and passed every time, he was just now making excuses. Not to mention he would try and walk away after every excuse and answer he gave me… REALLY made my blood boil. Even with the coupon I will never go back to this scab.

Watch out for the hidden charge for SUVs. Don’t expect reason or a pleasant conversation with the guy that works there. When trying to explain that the coupon only states $ 10 extra for cars older than 1995 and clearly says $ 25.95 for «most cars» (which in SoCal. an SUV certainly is), he snatched the paperwork from my hand, marched over the cashier in the convenience store, slammed the paperwork in front of the cashier, marched back to his garage and shut the rolling door. I was gobsmacked. When I returned to the cashier and complained, another gas station employee wandered over and without a word handed me a business card as if he wanted me to lodge a complaint. Not going there again.

have been going here for last 3 times. the guy does a good job and wait time isn’t too long usually. the guy is korean but speaks ok english. last time i went was saturday morning, wait time was 2 hours and ended up going else where. otherwise, a good place to go with a coupon. they list coupons on penny saver.

Do not go to this place for a smog check. He will do everything possible to fail your smog test visually. My vehicle passed all computer emissions but failed his very stringent and ridiculous visual standards. I took the vehicle to another place and there were no issues. He also charges the same price for a retest. Buyer beware.

Let me start off by saying that my car has an aftermarket hood and set of wheels, but in reality I like to keep it street legal (I do believe in something called clean air). Just like I rarely speed so that I avoid getting a ticket, I strive to avoid $ 500 tickets for illegal modifications. Apparently changing some of the physical appearance of the car automatically means I have installed illegal engine parts.
The technician sounded very condescending and wouldn’t believe me when asking about the engine bay. My car passed the exhaust test with flying colors, but eventually failed the visual inspection after he spent nearly an hour scrutinizing every little detail, trying to find something wrong or illegal. Sure enough, he failed me on the fact that there was an errant vacuum line (which is for traction control, NOT emissions).
He then proceeded to tell me that the cruise control was hooked up incorrectly (umm no it’s not, because that’s how it came on the car).
All the while I had to wait on the dirty park bench outside. Approaching your customer with condescending tone and the assumption that they are lying to you is NOT the way to do it. I definitely won’t be going back here again.

This was the WORST experience I’ve EVER had!!! First of all, my husband forgot to give me the coupon, so when I got there and waited 20 minutes fir him to aknowledge me, I gave him the details of the coupon given on their website he said no. I said fine, I’ll go get it… It Also states pass or don’t pay 2^nd time? Again, he said no. VERRRRRRRY RUDELY!!!
Oh! Also, he was trying to charge $ 65 for what I got done for $ 45, TOTAL with certificate and everything up the street at SMOG EXPRESS!!! Fast, nice, passed.

ZERO stars. Fraudulent and unethical business.
I had to get a smog check this year to register my vehicle. Bleh. Luckily (so I thought) I received a coupon in the mail for a 24.95 smog check (+8.25 certificate) at the Smog Guys. Close to my house. Bam. Done.
Wrong.
I showed up on a recent Friday at 1pm. The technician barely spoke English, and told me that there were 3 cars ahead of me. So I sat. And waited. Waited as the technician asked the owner of the BMW 6 series he was testing for the owners manual to his car (so he could turn off the traction control). The owner said «I can turn it off, just let me press the button». Well apparently the technician likes to do things the hard way, as he insisted on reading the owners manual for 20 minutes and ensuring he was properly turning off the traction control. (Was it this caveman’s first day on the job?)

Fast forward 60 minutes to when I came back from Target (conveniently located in the same shopping center) to find my car had been smoged, and passed. The guy writes up some work order, and has me take it to the cashier to pay. I present the cashier with my coupon and the work order, only to be told that I can’t use the coupon because I didn’t show it before he tested me. Excuse me? I had to wait over an hour and 30 minutes while this inbred tested other cars and you are telling me that I cannot use the coupon because I didn’t let him know I had a coupon in the first minute of our relationship?
To make matters worse, the cashier threatened to fight me and call the police on me if I didn’t just pay and leave. Ha!
Here is the best part. The cashier says to me «You are not smart guy. Must use coupon before test!» I chuckle back and inform him «I’M not the smart one here? Last I looked, I was not the one working at an effing GAS STATION.»
Frauds. I will never use these guys again, nor buy gas at the affiliated Mobil station.

Incompetent technician .VERY rude manager and useless overall service!