Solestage

Don’t waste your time with this place. My friend was visiting from out of town and we left a Super Bowl party for him to buy a couple pairs of Jordans and the store was closed. I specifically called before hand to see if they were gonna close early because it might be dead because of the Super Bowl. The person said they close at 6. We get there at 5 and the door is locked. We went next door to the attic to burn some time. Maybe the person had to use the restroom, so we waited 10 minutes. The door is still locked. I called and nobody answered. Since we already there, we decided to go eat across the street at Boiling Crab, because he’s never been to one. (He’s from Canada). After we finish eating, we see people in there. It’s 6:20. So we cross the street and try to go in and the door is locked. He unlocks the door and let’s some people leave. We ask if we can go in real quick because we came earlier and he wasn’t there. He says no and begins to close the door and lock it. He doesn’t even apologize about not being open before. I’m writing this as we’re heading to the airport to drop my friend off because I didn’t want to forget about writing a review of the bad experience.

This is probably the worst sneaker shop in existence anywhere period.
Ive been to sneaker shops all around the world and take my word for it, this is the worst shop ever period.
Dont waste your time.
Service is nonexistent. The shop doest honor its hours.
And the people that work there have the worst customer service i have ever seen in any industry.
They make you feel unwelcome and intrusive which is not how a business is run
Wait for them to go into their going out of business sale.
Go to riff la or flight club.
They are mich netter shops in the area that actually deserve your business.
These guys dont deserve a share of the market and i sincerely hope they go bankrupt.
Cheers.

Its a really good place, it has a nice selection of shoes. I bought some pairs of carmine 6s for $ 75, it may had been used but it was still in a good condition, the prices are fair and the people who worked their told us the difference between real shoes and fake shoe and told us about shoe stores that have to have nike permission to sell their shoe, if they don’t then they do not have real shoes, thats why this shoe store is a 5 star worthy, they also have good customer service.

Once again Solestage does it again. I bought some 2009 retro 11’s (good edition) even tho I paid 700 I love the sneaker & was a must have. I like Solestage Bc there competitive Witt prices with FlightClubNY. They all know me and they know when I come I’m coming to spend with my boys

Cool place to go in and look at but other than that prices are way high over retail. They have been sitting on the same shoes for over years. The staff don’t even know real from fake and seem useless when you need any help. Save yourself the trip and buy from EBay from trusted sellers with better prices.

I walked in and didn’t get a greeting or any kind of acknowledgment same goes for the 5 of people who walked in after I did. I walked across the street and the associate was still sitting behind the counter on his computer. Guess I’ll be at RIF LA tomorrow.

Very rude, unprofessional, and sketchy. I would think twice about this place. Way overpriced for there shoes. If customer service was good they would get two stars. Definitely definitely would not waste my time here. Seems like a bunch of young kids who knowledge of shoes isn’t very good. I guess it’s because they stay playing video games instead of helping out customers …

They post «steals» on their Instagram to get you to come into the store just to find out the shoe is sold/​wrong size. Even if you are down the street.
They don’t know they’re Jordan’s very well and they can’t legit check them at all. Very frustrating and the customer service is below par. Would not recommend to anyone

So this happen today. @solestage store in Alhambra posted some shoes for sale, I called 3 times today before driving down there since I’m about 1hr away… All 3 times shoe size and price was confirmed. I get there and the shoe is there but in a different size, the guy tells me it was a mistake, and goes about his business. Didn’t even apologize, I told him I drove far because I called and confirmed. So minutes after I left they delete the pic and put a new one with the right size, when I commented on that pic about how horrible they were they deleted the picture and blocked me on IG. For a business to do this I wouldn’t expect it. A note mature/​business response would be to apologize.

This place has to be bought or funded by the parents of these adolescents that «run» the store. The staff seem like the type of people who were spoiled by their parents and don’t really give a shit about anything except look like a bunch of thirsty ass hypebeasts.
1. Horrid customer service. No greetings upon entry, no one will EVER ask if you need help because the policy seems to be that YOU have to ask THEM for help. Very ironic.
2. The «employees/​staff» mainly sit and play fucking video games in FRONT of the store like children rather than help a customer out.

I like the shoe selection and the size information. However, customer service deserves zero stars. I don’t know if the guy with the beard is the owner but a smile or «May I help you?» Couldn’t hurt since I just spent $ 400 for a pair of shoes.

Came here to buy some Jordans. The women’s size was too big so I asked to try the biggest kids size and he wouldn’t bring it out for me to try.
He asked what size I wear and, I usually wear a 5 or 5 ½ but those were too big. So he said the kids size wouldn’t fit. Mind you I wear a kids size 2 ½.
He gave us such a hard time and didn’t want to being the kids size out.
Poor service! Lost an easy sale. Would never come back. Very rude!

They have a huge collection filled with rare shoes that are overpriced online. Although I didn’t buy anything (broke asian) I do plan on coming back after saving up. I live in Arizona and after watching a Fung Brothers video on This place. I had to bookmark it for my next trip to Cali. Anyway I’ll be back next time for those Jordan 3 black cement.

They have a huge selection, new and used
Prices are fair and a lot more affordable than Rif and flightclub
Customer service is great and parking is free
Would definitely come back

There are times that I wish Unilocal would allow us to post zero stars and this is one of those instances. My bf made the drive from the other valley to come check this spot out after he saw some kicks they posted up on ig. Once he got there, the guy working there was neither helpful nor accommodating when my bf asked to see the shoes. The only response he got was «the shoes are in the warehouse». What good is a pair of shoes you’re trying to sell if they aren’t in the store to be sold? The sales guy made absolutely no effort to see if he could be of any assistance to make the transaction happen. If you’re a salesperson, you know it’s all about customer service and building up clientele. But clearly this place doesn’t care. Left without shoes and absolutely no desire to ever return to such a weak sneaker shop. I definitely regret not checking the reviews on Unilocal first!

Came in today because they posted that they will have the Jordan 1 Gold Metallic and Jordan 1 Fragment 1 in stock. I end up waiting a couple of hours for the store to open and yet the employee who works there come in 20 minutes late. The dude working there not only was rather rude but just totally ignore the 7 or so customers that was patiently waiting to ask him a question. It took him about another 10 minutes to answer my question. I asked him if they had the Metallics in stock and showed him the instagram post that Solestage had put up the day before and he told me that he had no idea they had them. Not only did this guy come in late but did not even know what products they possibly had in the store. I asked him well are you guys even going to have them in today or anything. He comes back telling me that they won’t even have them and saying that his boss just posted it on instagram but not even backing up if they were going to be in the store. I waited 4 hours to even possibly get a pair but was turned down right then and there. He said he could not do anything about it. Well that sucks, just spent half my day waiting for something that wasn’t even true. Even when people were asking questions on social media to make sure if they were true no response.
Not saying that the store is bad, just that one employee that I encountered today. Will I be coming back in here, probably not ever. But whatever. if they do end up selling those jordans then tough luck for me waiting so yeah. Won’t recommend it to anyone. Might as well go to Rif​.La. I know people better on shoe forums who have more class and better deals that SoleStage

Customer service is horrible. Two workers, not one acknowledged me. Both gave me a stank look. How do you hire people like this? The only thing dude did was get me the other pair. No greeting, no thank you. Shoes are well overpriced and authenticity is questionable on some. Nothing special here. There’s enough consignment stores in LA, you’re better off going to another one. Wouldn’t recommend this place to anyone, you’ll probably get a better deal at RIF or Holy Grail anyways. Plus the staff is a lot nicer.
P. S. If you want your crappy consignment shop to last, you better start treating your customers the right way. I get better customer service at McDonald’s. Snobby ass teen hypebeasts.

Walked in with with 9 Bills to drop on 2 pair of Dope Jordans… but the customer service was so WHACK I was ticked and walked out. Lil shorty wop with glasses behind the computer screen didn’t give a rip about helping or even saying Hello. The music was «F» this and «F» that and take it up «here» and «B» you better this and … I was like «For Real?» I’m with my daughter Homie how bout some discretion with thethe music selection.
We BOUNCED!

This place is very comparable to RIF LA. If anything, probably $ 10 – 20 difference.
Honestly guys. You probably overslept, had no money or for whatever reason missed the release date. Whose fault is that? Definitely not SoleStage’s. So there are some nice (or greedy) people that would sell their shoes to them or leave it on consignment. Prices are pretty set and sizes are limited.
They are not as updated on their sizes as RIF and not as detailed. They simply write on a white label for available sizes but do not indicate the condition of the shoe. Sucks that they forget to keep track because a few times we got our hopes up because we thought we found our size but it was actually sold out. Then the guy just crossed it out on the label.
Another thing that pissed me off a little was when we asked for a size 8, that dude brought out an 8.5 without saying anything… uhh. No. We know our size and we are not planning on wearing thicker socks or risk the creasing of our shoe. Luckily we checked the size. Hope that is not a trick to make a sale.
Not gonna lie. They are organized and have a good selection. Plus, parking is free in the building behind the shop. They just need to work on their customer service attitude a bit.

I’ve been meaning to write a review for a couple of months now. I absolutely love this spot!!! Mos def legit and noooo they don’t sell B-​Grades! I was always ordering my J’s through EBAY which was nerve wrecking but luckily they always come Dead Stock but I’m so happy that I found this store cuz now I can walk in and walk out with my new pairs of kicks! Prices are reasonable and the owners are super nice! Thank u Solestage for coming into my life! :-)
***Parking is in the rear in a Parking Structure
***They accept credit cards & can email u a copy of the receipt instantly
***Follow them on Instagram. They r always posting up pics of their new inventory