CVS Pharmacy

Count your medication!
Twice in recent months the pharmacy has miscounted the medication. I didn’t find out until later at home. Went back to the pharmacy and told them about their mistake. Of course they didn’t admit to anything and said they double count them. My advice is not to trust them. Count them yourself in front of them. They should be audited. Not going back there anymore.

Took my friends to get there picture taken due to a tragic thing that happen they needed passport pictures ASAP I asked Maria for help because these friends of mine were embarrass to ask. Anywho
Maria is awesome and fun!!! She’s the person to go to

Just another CVS store around in Alhambra. Typical sales and required items you may need in a pinch. Good location on SE corner of Fremont and Valley Blvd in the edge of Alhambra.
Easy access from 3 sides of store. Good parking offering quick shopping for necessities.

LESSON LEARNED.
Don’t ever leave the pharmacy without double-​checking whether you got the right medication or not.
I ended up with the wrong one, but because I did not realise this until I had left the pharmacy, they will not take the medicine back or give me a refund.
To be fair, this is not all their fault. Here’s a recap of what happened:
1. Stood in line at the pick-​up counter (had previously received a generic text telling me my prescription was ready for pickup).
2. Went up to the counter, gave them my name and DOB, and the guy brought out the package. He told me the price and I paid with my credit card.
– My mistake: I should have asked him the name of the medication I was picking up.
– His mistake: He should have checked with me to make sure I was picking up the right medication.
3. He asked if I wanted the pharmacist to advise me on the medication, and I said yes. So he brought me over to the consultation area (which is basically just a swinging half door).
– Note: He did not let me touch the bag. He placed it on the door in a manner that made me think I was not supposed to handle it.
4. The pharmacist came over, looked inside the bag at the label, and told me that I need to take the medication with food, 3x a day.
– My mistake: This totally sounds like how you would advise someone to take an antibiotic. I am here to pick up painkillers. This made me suspicious, but I clearly wasn’t thinking and did not question it.
– Her mistake: She should have told me the name of the medication and type, clarifying that I am indeed there for the correct medication/​consult.
– Also, what kind of consultation just tells you to take with food, 3x a day? I can read that for myself!
5. I leave the pharmacy area, and it is at this time that I open the bag to check the label. I do not recognise the name of the medication, so then I Google it to see if maybe they were giving me a generic one. And that is when I found out my medication is an antibiotic and not a painkiller.
6. I go back in line for the pickup counter and let the lady know what happened. Alas, she tells me that CVS policy is not to take back any medications that have left the pharmacy and that she cannot make any exceptions. Her mananger is not in today so no one can help me.
Fault also lies with my dentist’s office, who called in the wrong prescription. Everybody is wrong! But I do think it’s pretty bad that at no point during my prescription medication pickup did anyone bother to confirm with me what I was actually picking up. I acknowledge that I have fault in this. But so do the staff at the CVS pharmacy tonight. And because they are professionals, I find their mistake to be more disappointing than my own.
So… does anyone need antibiotics? ;)
(Just kidding! Sharing of prescriptions is illegal!)

I usually print my photos here simply because it is walking distance from my house out of convenience. Normally I’d fill out everything online and wait for an email confirmation to pick up the photos; however, for some reason the site was down and I had to come in to print them. I didn’t understand how the instant worked and so after asking the manager she scanned my item that I wanted to buy and told me to wait for the photos. And when I asked her again to find out how long it would take, she gave me an exasperated sigh and directed me to another cashier. I don’t recall her name but she was of dark skin color and she helped me so much more. She explained how the instant photo worked when printing them in the store and rung me right up. If it wasn’t for the second cashier lady I encountered, this place would have one star. I understand that the manager probably has to deal with tons of customers every day but it does not give an excuse for poor service.

What can I say! Well let’s start by saying that the store is usually a little busy! That’s to be expected being on one of the most busiest intersections in Alhambra so that’s ok! Brittany and Andrew are always very helpful and I appreciate the welcoming hello almost every employee yells when ever a customer comes in! There is an Asian lady who is extremely rude and unknowledgeable though! Kind of sad, because she makes everyone look bad!

Do not go to the cashier Judy. She does not know how coupons work. And she does not know to scan your extracare bucks. I had her refund everything because I was so frustrated with making sure she scanned everything. She did not scan my extracare bucks ($ 15), which meant I paid $ 15 over my cost. And she did not scan my cvs coupon that printed from the cvs coupon machine ($ 3). In total I overpaid $ 18. If the register wasn’t so slow and finally load, I would be able see her mistakes.
Also, Judy couldn’t figure out how to give me my refund. None of the available cashiers helped her and she ended up doing some weird transaction, but eventually I got my refund.
I left empty handed and went to another store. She is not worth another hour of my time. Very bad experience indeed.

I have been coming to this CVS for years (Simply because it’s the closest drugstore to my house.) I never have serious issues with this place, but I do have minor beefs that all together add up to a sad 2 star review.
First of all, the pharmacy is always a bit on the busy side so expect to wait behind a few people every single time you come. Also, automatic refills on prescriptions are hit or miss. Sometimes they get it right, sometimes they don’t, and have to call your doctor to fix it.
Occasionally a pharmacy will give you your medicine on the spot, or after a few minutes of waiting. But every single time I come here they say «Come back in an hour» or worse, «Come back tomorrow and we will have your prescription ready.»
Yes, it’s cool they have a drive through, but who wants to drive through it twice for one prescription? Quite inconvenient to make two trips to this pharmacy, when at others I can get it all in one stop. Lazy me. Always choosing closest over bestest.
When shopping here, I’m usually able to find what I’m looking for except for a few times, like when I’m looking for something really specific. It’s an unmentionable, so I’ll let you use your imagination on that one ;)
Nonetheless, it’s an unmentionable that all other CVS’s and Walgreens have in stock.
Forget about calling in ahead to check if they have your item. It never fails that you have to listen to a long recording and press a lot of number options just to finally get a live lady on the line who has a very thick accent and can hardly speak English. After getting frustrated over the phone, I’m always left feeling I would’ve been better off just showing up and looking for the item myself.
Hate to sound like a mega complainer, especially since I continue to come here so often — but it is true what the other Unilocalers are saying. There is always a line to wait in at check-​out and usually only one cashier working (taking their sweet time.)
Patience is a virtue, and it is one that I’ve yet to have acquired.

This is by far the worst CVS I’ve ever been to. They don’t have anything. Both times I’ve came the make up section is almost empty. First time I thought ok maybe they are restocking during open hours, but I came back a few weeks later and it still looks the same. Also the first time I came in felt like one of the employees was following me to see if I would steal. It was weird. I definitely won’t be returning to this location.

Don’t believe whatever they told you!!! I wanted to buy this makeup product and they didn’t have it, asked a cashier and he told me the stock is going to come on Friday. So I came on Friday, and they didn’t have it. I came on Saturday, and they didn’t have. I asked a cashier guy again, and he told me they have the shipment already and they will display on racks tomorrow. To be safe, I came on Monday at 9pm, and my god!!! They still don’t have it! I gave up! Going to order online not even gonna bother going into the store no more very disappointed!

Every time I visit the pharmacy, the line takes a long time-​regardless of how many people are in line. The worst time is when I came in, waited in a line behind one person for about 15 minutes, then I was instructed to wait in another line behind 3 people for another 15 minutes. The nice and efficient lady typed a bunch of things into the computer for a few minutes. Then I was instructed to go back to the line I was originally in which ballooned to 5 people. Here I am still waiting in line and I’ve wasted a good amount of my life getting a $ 28 refund and I’ve had plenty of time to type and edit this review. I’m not sure why things are so slow here considering I never spend a lot of time at the window and there seems to be a good amount of employees behind the counter.

Filled wrong Rx. Gave generic instead of brand name for thyroid med. Tried to pass the buck to doctors and said they should have checked box on Rx order for «no substitutions». Called their BS. Said doctors DID! The pharmacist checked order and, lo and behold, the doctor did. Then tried to say substituting generic for brand name doesn’t count as a substitution. WTF?! This is the lowest of the low. Not only did you make a mistake, you can’t own up to it, blame someone else, and the reason for it all is to make a buck. Come here to risk your Rx changed but not substituted. Corporate should hear about this …

Been coming here to fill my Rx for a year, in that entire time they say don’t worry we’ll sign you up for automatic refill … Then the automated system calls and texts everyday when they are ready until I go pick them up. Then I show up and they say «oh sir give us 30 minutes and we’ll fill them for you» poorly managed system

This pharmacy is the worst. I have come in 3 times in 4 hours to have a prescription filled and each time there has been a new problem filling it. If they had told me about all the issues that we needing to be fixed I would have only been twice, which I would have been fine with. This review could be a few more paragraphs explaining further but the gist is these guys need to get their act together and improve their customer service.

I usually don’t have a problem at this CVS except once I bought candy that was over a year old and it looked like it was moldy and burned with a lighter (totally weird considering the wrapping was okay). But today I am totally frustrated with this CVS Pharmacy. They told me that my prescription was ready yesterday and now today, they have to refill it. I have been waiting for over 20 min and am still sitting here wondering if they ever clean this place. It’s dirty as crap and they are missing like half of their gift cards. They obviously have a problem with keeping their stock filled. WHO ORDERS FOR THIA PLACE? first the candy, then the gift cards, it’s a Freaking Joke. Go to Walgreens or Rite-​aid (which I have never said before)

If you ever want to over pay for items and observe lazy, uninterested, and most depressing group of workers in Alhambra. then this is the
store for you! If there were a negative system, then this place would definitely score high on the negative. Even my nine year old daughter asked why those people hate their job so much.

I like this location only because the staff is so awesome. Every single person is friendly & super helpful! Always greeting people when they walk in, even when they’re busy. They even try to start a mini conversation with you at the register.

Its a nice 24hours CVS. Sometimes the lines are kinda long. They have whatever I need.

I hate to hate on a CVS because it’s one of those stores that is almost a necessity to have nearby, but this CVS is… kind of ghetto. The outside of the building just looks horrible and run-​down, and I guess I shouldn’t have expected the inside to be any better.
Although the store is pretty big for a CVS it looks disgusting and just overall dirty. The workers were quite nice though, but I’m just so confused as to why this store looks so run-​down :(.
They also have their family planning products behind a locked cabinet _​. Discouraging using protection? Or trying to make things more awkward than they already are.

I have been to this CVS a couple of times and never had any issues here. I do like that they have an automotive section so I can pick up motor oil and windshield wiper fluid for cheap and also spend my CVS bucks here.
I didn’t have to wait for long in line, which was nice.
They have a small parking lot and I have never had an issue with finding parking here. I would come back if in the area.