Carol’s Nail Salon

Le is my girl here. She always remembers how I want my full set done. She masages my hands ands arms. Puts on a nice smelling oils for my cuticles. The ladies here you can tell have a set routine checking to make sure your nails look good. They even ut your sandals on your feet if you got a pefi. They don’t shove other services at you while your sitting there getting pampered. They ask how your family is if they know you. I have been going there for 15 years. Been dissatisfied everywhere else. Ptices? Very reasonable. If your paying cash you even get $ 1of your service. Love them here.

I’ve been here multiple times (God knows why) and the service gets worse and worse. Carol, the owner is the only person who actually knows wtf she’s doing but it pisses me off that she’s always booked, and if you try to do a walk in with her she’s reallyyyy rude about it. I always overhear her turning people away when I’m getting my nails done by this other bitch in the back right corner. I swear I always get stuck with this lady and she always messes up my nails. When she does my pedicures she literally shoves my foot between her saggy ass boobs aggressively massaging it. I came here the day of prom (super last minute) to get my nails done, and I paid for my friend to get a french tip acrylic set done by Carol. Her nails came out SO NICE and I was so jealous. The lady finishes with my nails and I chose a metalic gold color and she dabbed a really ugly design that I didn’t even ask for on my nails. She charged me for «long nails» which I don’t even get because my natural nails were longer than these shit acrylics when I came in. It seriously looked like I had painted my nails using my feet and the nail polish was so transparent, she put no effort into trying to make it look even or pigmented. I hate this place. AND the lady left mid doing my nails to go have a cough attack or throw up in the restroom WTF???

I never get pedicures, but I came here for a pedicure after work on a whim. My 3^rd pedicure ever in my life. I didn’t have an appointment so I called and made an appointment for an hour later. They were able to accommodate me. I arrived and got a seat right away. It’s just a regular office chair. Nothing special. No massage chairs :(I picked a color and my pedicurist (Le) came with a little tub of soapy water for me to soak my feet. Soaking in the tub was a foot scrub pumice thing and a brush. Le scrubbed my feet and started working on my cuticles and cutting/​filing my nails. She also rubbed my hairy legs. It felt very nice! :) The whole pedicure lasted about half an hour. So quick and nicely done! It was pretty cheap too at only $ 15! Would definitely come back again!

Super rude I used to love coming here but never again… I waited for a full set/​pedi to be done and the lady told me to wait for another lady while they took my polish off of my feet… the other lady who I didn’t even Request came out 20 mins later and told me to come back tomorrow… Wtf I told her what happened and she said it was because the other lady doesn’t want to do my nails because she doesn’t want to hurt me. All I said was for her not to over file the nail, lady #2 who I believe to be the owner or manager said that the nail bed needs to be over filed or else the acrylic will lift. Beesh please I’ve been doing my nails for over 12 years and I know that’s a lie. Forget this place.

I came in on a Monday early afternoon with a picture of stiletto nails. I am very pleased. It is a small place, so although I did not wait, I definitely can see an appointment would be a good thing. The customer service was great. I was very happy with the price 28.00. I will definitely be back for my fills.

Don’t go here; you’ll get swindled. I specifically called beforehand to make sure I could get just gels with NO manicure and this place said yes, they can. Many places do this. I go in and the lady starts cutting my cuticles and filing my nails after I told her twice I didn’t want a manicure and I didn’t want them filed. She just laughed & kept doing it anyway and it was extremely painful when she shoved my cuticles down with a flat, metal, razor-​like object instead of the wooden ones. She proceeds to do the gels as one of my cuticles is bleeding badly.
At the end she charges me $ 25 which I assume is for a gel MANICURE that I specifically asked if I could not get/​pay for. Places that do just gels usually do it for around $ 15. Never coming back.

I got my nails done here because I read all the good reviews. I didn’t make an appointment, but luckily they were able to squeeze me and my 10 year old neice in. She got a very nice kids mani with flowers by Dianne, only $ 12 and I gave her a $ 5 tip. I recommend you to make an appointment before hand, because I witnessed Carol turn someone away because they were booked for the rest of the night. My acrylic nails done by Carol were beautiful and only cost $ 20, i gave her a $ 7 tip. I’m from Colorado and the nail salons here usually charge $ 45 for acrylic, so I was very happy about the price (: I’m usually all awkward with «small talk» but they made me feel very comfortable. We talked like we were BFFs or something hahaha, will dwfinately be back when I visit Alhambra!

I Had An Appointment For 12:30 Got Here At 12:45 I Walked In To Be Greeted By All 3 Ladys On Till They Found Out I Was Late For My 12:30 Appointnent. They All Started Yelling At Me «you are late! Why are you late. you have to reschedual» Um… Yes I Know Im Late And No… I Dont Need To Re-​Schedual I Can Wait. «come back at 1:30» Uh… No I Can Wait Here 45 Minutes, Theres No Need To Loose The Parking That Made Me Late In The First Place. (Never Any Parking)
I’ve Been Choosing Carols Nail Salon For The Last 15 Years. But Have Only Been Here Maybe 20 Times. Every Time I Come, I Say Never Again But Always End Up Coming Back, In Hopes I’ll Have A Good Experiance For Once. But None So Far. (It’s So Close To Home Too)
~v~
Yeah… I Didn’t Get Out Till 3:15. Lee Was In Such A Rush My Nails Came Out Very Sloppy. She Couldn’t Do The Black French Tip On My Pink Polish. So I Had To Settle For Just Pink :*(

Straightforward nail shop… Definitely not a «salon» so don’t expect anything fancy. This place does basic nail work… if you want the the latest in nail fashion this is not the place. I just come here because I’m a creature of habit and it’s convenient for what I need. They lack in color choices and specialty nail work. My pet peeve is getting a rushed job, but I will make them fix it if I get a sloppy job. I think there’s better out there… For now it’s still just okay.

I wish I remember the sweet lady who worked on my nails yesterday. She had this kind, pleasant demeanor. I had such a relaxing, comfortable time, that I chilled there a bit longer than necessary. Also, when she told me the price of the pedicure, my jaw dropped. I will become a regular.

I am so mad at them. I walk in at 6 pm and they were all booked and the lady manger told me to come back at 6:30 pm. I actually called them back at 6:30 pm and wonder was this still a good time to come. The same lady manger told me” NO!” She rudely said no and told me to make an appointment next time… what’s wrong with them? Why they can’t tell me that the first time?

employee Kim.
Three times I had to tell her she was hurting me… she was using the cuticle nipper and a sharp pointed thing to dig next to my nail on my big toe. o u c h!
She cut my toe nails very very short. Now they are tender… they are also uneven …
I will not be returning …
Not relaxing… in and out with in 20 minutes…
** update ** when I got into the shower the water busted open what was left of the skin causing my one toe to bleed very badly. not just a trickle of blood it was a lot of blood that required two paper towels to absorbe the blood while I worked at getting a bandaide on my toe. the bandaide has a lot of blood on it now.
Update:
I contacted the State Board who fined and cited the salon.

I really needed (wanted) to get my nails done today! My usual place was really busy and said to come back in an hour but I wasn’t down to wait! I Unilocaled nail salons and decided to come to this one because it was the closest.
I was really skeptical to come because of all the negative reviews but oh man, I’m so glad I didn’t listen and gave this place a shot!
Kim helped me and she was soooo patient & listened to everything I wanted! I asked for thin nails because I think it’s so ghetto when acrylics are thick and she did exactly what I asked for! She shaped them really well and did a good length. My ONLY complaint is that one of my nails is significantly shorter than the rest. I didn’t notice till they were already painted and I didn’t have the heart to make her redo them (although I’m sure she would have)!
In total it came out to $ 22. $ 18 for the set, & then I left a $ 4 tip.
Overall, I’m in love with my nails and I definitely will be back asking for Kim!

I’m so pissed off. The lady called Linda did a sloppy job and rush through. Will not come back again

I’m a regular and today I walked in. No appointment. Only two ladies here! I’m told that because Carol’s client usually comes late that she waits for her and it’s 9:21am. I came in at 9:05 and I’m still waiting. I advised them that I’m leaving a review and all of them get upset at me. Including a client of theirs and starts yelling and stating that I’m wrong!!! Why because I’m leaving a review on their bad customer service… I’m a customer and I’ve never experienced this ever in my life!!! When they get aggravated and attack you, verbally, that’s not good business! Why attack a customer verbally. In addition, the customer that doesn’t even know me starts attacking me as well! Wow! Will never come back here ever again… By the time I was done she called her customer and advised her that I was leaving a review, therefore she asked her if she can reschedule her due to the fact that I was sitting there waiting yet still writing my review! Never seen a pack of people like this attack another individual for LEAVING a REVIEW! The other lady, mind you; a customer just like me, starts also yelling and verbally attacking me for stating my opinion about leaving a review! This has been by far the most uncomfortable feeling ever. Furthermore, the other customer had no business involving herself, yet alone yelling at me!!! DO NOT COME HERE! Lastly, when Carol got off the phone she asked me if I wanted a service still! Ha, you think I’ll be comfortable after what your staff and your customer verbally attacked me, made me uncomfortable more than ever, for even a second; do you think I’ll be comfortable sitting down for your service! No, it’s my money and you have bad ethical business. Obviously she doesn’t know much about being ethical and «business», they just want your money. Well sorry honey, not today! Going elsewhere, where they don’t attack their customers and take walk-​ins and disregard late appointments for their actual paying and arriving clientele. Never ever come to CAROL’s!
Even Victoria R. States how they are verbally abusive and loud towards their customers and this is 5months ago. Obviously they forget that there’s this little thing called Unilocal!!!

I recently moved to the area. I was looking for a new place to do my nails. I go to the library often and never noticed this place. Until I Unilocaled it. The ladies are nice and the place is clean. I was very satisfied.

This place is terrible. I went in knowing exactly what I wanted. Which was an oval shaped nail. The lady that did did my nails, said that I was too young for oval nails and insisted on doing square. I tried it hated them and when I wanted her to change them. She threw a bitch fit. Nearly filed my nail off and still didn’t do what I asked. I was very unhappy, as this place does not offer refunds. I have to go back and have Kathy fix them. I don’t know what that lady’s name was, but she had black hair and black drawn on eyebrows. BEWARE! She does really sloppy work

My sister and I were back in town visiting our parents and called here to see if we could get 2 mani/​pedis. The place wasn’t busy on a Saturday afternoon and took us easily. So $ 20 for a mani/​pedi is a really good deal but like a few people mentioned already you really get what you pay for, a decent cuticle cleaning and decent polish. I mean I’m giving it 3 stars because it was pretty much what we expected. A $ 20 mani/​pedi here means:
1. no spa chairs
2. no magazines
3. weak hand and foot massage
4. no OPI or Essie colors, not a large selection of colors in general
5. $ 5 up charge for callous lotion — really not effective
6. dinky little tv playing Nascar.
7. the strong smell of someone’s lunch getting microwaved
8. $ 1 charge for using your credit card
I’d go back since it’s only $ 20 but I do think with a little bit of research for $ 20 you can get a better mani/​pedi experience

When I moved to Alhambra I was sad that I would be too far away from my favorite nail salon. I found this place on Unilocal and decided to give it a try. I was not disappointed! $ 20 mani/​pedi, it doesn’t get better than that. The ladies here are very nice and accommodating. I always have a great experience and as long as I live in Alhambra this will be my go to place. I always recommend it to my friend’s who come over and want to get their nails done.
You can walk in but it’s best to make an appointment. Also, they charge a dollar if you use credit card. Bring cash!

My friends and I frequented this place more often back in the days. I got my nails done here for all the dances, weddings, etc. I came here last week to get my nails done for my wedding. Service has definitely gotten worse and the quality isn’t as good.
I got french tip gel nails and a regular pedicure. When I booked my appointment, I asked for Linda and was told she was available. When I arrived for my appointment, Linda was busy and I was told someone else would be starting my pedicure. I was on a time crunch, so I went with it. The pedicure was okay, nothing special. My big toe started to bleed because the lady went a bit too crazy with the cutting and trying to clean out the dead skin. I eventually asked her to stop because it was getting painful. She immediately stopped and I know it was an accident. I admit my feet aren’t the prettiest… as I’ve been running a lot and have neglected them. I’ve learned my lesson!
After my pedicure, the lady told me she would start filing my nails. I noticed Linda took another client after she was done with the initial one. By this time, I didn’t want to say anything because I didn’t want to be rude. The lady who was helping me was nice and I didn’t want to abruptly ask for Linda. After everything was finished, she told me she forgot to apply the top coat for my pedi. She applied it and I waited for it to dry as long as possible. But I had another appointment I had to get to and left. I messed up my pedi on my way out as the top coat wasn’t dried. I wish she remembered to apply it during the middle of my manicure! Oh well.
It’s only been a week and my gel nail are starting to chip. I probably wouldn’t come back here for future services. It was good while it lasted!