C & C Collision

I have to say as a repeat customer these guys never fail! I have had 3 different cars repaired here. The office manager, Nicolette is super efficient and on it when it comes to follow up.

Edgar is the man to talk to. I was in an accident on April 22^nd and was desperately looking for the right body shop to take my car since I am super picky about who handles my car. I was looking around and I came across C&C. It was the best decision I could make. Edgar was the person who helped me throughout the entire process. Although the car turned out to be a total, he was extremely helpful and made he process as easy as possible. I was sent updates quite often on the status of my car and was worry free as they are completely trustworthy, professional, and helpful. I recommend you talk to Edgar and he will help you out and make the process as easy as possible for you. I hope I don’t have to come here ever again. But if I have an accident, I know exactly where to go.

As usual Nathan and his team at C&C did a wonderful job fixing up my car. I’ve been to C&C twice now and both times the results were flawless. He turned my rear ended and dented baby back into her original shine. Front desk Nicolette is kind and wonderful and does her best to explain and facilitate everything. Their text notification system is awesome at keeping you informed on your cars status 6 stars out of 5

When I ripped off my m-​performance lip from my BMW F82, I went searching all over the internet trying to find the best body shop to repair the damage. I looked on different forums such as rennlist, bimmerpost, teslamotors, bimmerfest, and many users had positive experiences with c&c collision. I added this place to my visit list before I made my final decision. I visited several body shops and had the owners explain how they would fix the issue, but I just wasn’t satisfied with their past work, and the reviews online wasn’t so great. I found one in Hollywood that was recommended by several users on m3post, so I decided to give the place a chance. After talking with the owner and given a tour around their facility, I was convinced this was the place that was going to fix up my F82.
However, I decided to stop by C&C Collision and see what they had to say and offer. I was welcomed by Nicolette who was super down to earth. She made the whole process of first time visitation really simple and offered me a variety of beverages to choose from while I waited for a mechanic to inspect the damage on my F82. Edgar greeted me and we went outside to inspect my car. He was sincere and honest on what I needed to get done on the car based on the information I gave him. After explaining to me what needed to be fixed based on visual inspection, we began veering off topic and shared our interest in cars and I learned Edgar currently owns an m3 himself!
Unfortunately, their schedule was pretty packed so they wouldnt be able to start on my car till next week. I was in a bit of a rush and needed the car repaired immediately since I was heading to San Francisco in a few days, so I thanked Edgar and left. Ultimately, I left my car to the hands of another bodyshop I found in Hollywood based on the positive reviews on Unilocal and hoped for the best. Well, once I got it back I noticed some things that were off. First, there was a gash right next to the BMW emblem in the front. The holes on the bottom of the bumper was just filled up with some putty and not painted over. For paying such a hefty and premium price, I expected nothing but the best but instead I was left extremely dissatisfied with buyers remorse.
Fast forward a few days later, I scraped my front bumper again… this time it left purple residue and a large gash that left me sad for days. I decided to whip out the business card Edgar gave me and head straight to c&c collision. Nicolette friendly as ever, greeted me and guided me through some paperwork. I was met with Edgar and he inspected my car for damages. He laid out all my options such as buying BMW’s touch up paint, removing the purple residue and leaving it as is, or the last resort… repainting the entire bumper. Having my car for less than 3 months and still in the honey moon stage, I dismissed the cheaper alternatives and decided I wanted to repaint the entire bumper. I was a little nervous of how it would turn out due to my poor experiences with body shops in the past, but I decided to give it a shot. I left my car with them, and got a rental from enterprise not far from c&c collision and even got a discount. Edgar promised me he’d have it done by a week and he was true to his word! I got a text message from Nicolette notifying that my car was ready to be picked up. The results were phenomenal. The paint matched the rest of the car perfectly. Edgar explained to me the work done by the previous auto shop was not the best, and went as far as correcting their mistakes. Upon further inspection, I could find not a single fault. Their work is top notch!
Definitely recommend C&C!

I left my Honda Accord in the very capable hands of C&C to repair the front end. Most of the cars I saw there were higher end cars, but they treated my car no different. Nicolette was the first person I saw when I came in, and she was extremely pleasant. If all receptionists and customer service reps were like her, the world would truly be a better place. Nathan took over after Nicolette got me checked in. He walked me through the rest of the process. He went above and beyond and was even able to fix a bad repair job from a previous body shop. Needless to say my car came out looking brand new. Hopefully I won’t have to visit a body shop again, but if I do it will definitely be C&C.

I was referred to C&C from a good friend about 9 months ago. They took care of my Mom’s car after someone hit her brand new subaru. The car came out perfect. The damage ended up being much worse than I realized, but they made it painless. I remember how easy going and helpful everyone was. We worked with Nathan, he was great, easy to work with, very helpful every step of the way.
Today, I brought in my challenger with a minor issue with the bumper. and Rett was able to take care of the situation the same day. I know not typical, but I can tell you it was as if I had been a loyal customer of decades.
I am not into giving reviews much, But it was the only way I could think to show my appreciation for how professional and just how genuine these guys are.
They have won my loyalty.
Rett, Nathan, and your entire staff. Thanks again!

My review is long overdue. I can say that I’ve been a customer for more than 6 years now. When I first used C&C, they were still at the Pasadena location, and now they have totally upgraded to a sprawling pad in Alhambra. I must say, the new location is awesome! Not that the old one was bad, but it’s definitely an upgrade. I like the drink station that they’ve set up, the comfortable couches and big screen TV for customers. All it’s missing is an automatic donut dispenser. LOL
Ok…so here are the details about my repairs that I’ve had done at C&C:
First time (6 years ago): turned way too fast and jumped the curb. Front bumper completely messed up and wheel too. C&C replaced with a new bumper and fixed my wheel. The work has been done over 6 years ago, and it still looks great. Like new!
Second time (March 2016): recently got hit by a dumb dumb and messed up the rear passenger side of my car, alignment was off as well. C&C replaced stuff that needed to be new, fixed and painted my door and rear fender. Looks like new!
P. S. Porsche Cayman in case you were wondering what kind of car…
Nicholette is the person in charge of the office, she’ll take calls, send out text message updates and handles the paperwork… oh…she collects your money too.
Rett is my man! The first job, both Rett and Nate helped me, but this second time around, Rett took care of me from start to finish. Rett is EXTREMELY nice, patient and will listen to ALL of your concerns, and trust me, I have always have a lot of questions. They are great people to work with, and the process is completely painless. I know when you get into an accident it is a great hassle, but C&C will make the «fixing» part easy as 123. Not only are they on top of their game when it comes to communication and paperwork, BUT most importantly, they do AMAZING WORK!
I highly, highly, highly, highly, highly recommend Rett and C&C to take care of your beloved car. 10 stars!

What a great shop! Trustworthy as can be with the attention to detail you need to excel in this business. I’ve been going to these guys for many years and have followed them from location to location as they only seem to get better. Their work is exceptional, take no chances. Rett & Nathan the owners truly care about you as a person not just another wrecked car. They make sure you are taken care of and 100% satisfied with the results. I have recommended many people who have experienced the best in class service I received and will continue to recommend this shop.

I was recommended to C&C by my friends since they’ve all taken their cars there for repair and told me they are the best. They were right. Nicolette, Rett, and the rest of the team really took good care of me. Everyone was super professional and made me feel like family. They took the time to explain to me in detail about the whole process from the insurance claim to the actual repair. After I had dropped my car off with them, they would update me regularly about my vehicle during the repair process. When I finally got my car back, it looked like it just came out of the showroom in perfect condition. I was really happy with the work they did at C&C. They did everything they told me they would do. True professionals and masters of their craft. I highly recommend anyone looking for a bodyshop to check them out.

This is a Gem of a body shop nestled in the San Gabriel valley. I was referred here by some friends and my beloved Purist group! I was taken care of all the way through the work done to my vehicle.
Nathan, Rett, you guys run a class act of an establishment.
Nicolette is one of the greatest receptionists I have ever met and truly is compassionate person. Always makes sure you are kept in the loop.
Edgar is a great guy to work with. He understood my concerns. About the vehicle. And the fact that it was heavily modified. And that if the damage exceeded a certain amount they insurance would try to total it. He worked his hardest to make sure it was fixed right and avoided it from getting totaled.
Keith made sure everything on the vehicle came out top notch. I ended up paying out of pocket to have some paint work done and I was very happy with the quality that came from the work!
All in all thank you C&C for doing what you guys do everyday for your customers. It truly reflects the difference between getting things done and getting them done right! I have officially found my go to body shop!

Customer service is not dead, its at C&C!
From the moment I walked in, I knew my Saab and I were in good hands. I was treated with kindness, patience and understanding. It’s nice to hear someone says «don’t worry we’ll take care of everything» and they did. They truly and sincerely have the clients best interest. Can’t forget to mention the amazing work they did on my car, looks like a new car. Thank you C&C!

Seeing your factory paint scuffed up in an accident is a tough pill to swallow. When my M5 got hit on Melrose I was devastated. I researched many bodyshops and only one stood out and that was C&C. I made an appointment and got introduced to Edgar @ C&C. Edgar went over the repair process of my M5 step by step. He also showed me other cars they had recently worked on to show how well the fit and finish was. My main concern was the paint quality. Edgar set those concerns aside. Edgar also explained how C&C gives a lifetime warranty of their work which is reassuring. I signed the paperwork and the repair process began on my BMW M5. Edgar and his team disassembled the car in stellar time. They made all the notations of what needed to be repaired for the insurance adjuster. Edgar went into detail with the insurance adjuster to make sure every little thing would be covered; this really shows the passion and care Edgar and his team at C&C Collision have.
The repair began right away; no time wasted. Before I knew it Edgar told me my car would be ready in a weeks time. When I went to go pick-​up my car Edgar made sure to park the car in sunlight so I could see the fresh paint in all its glory, and the car looked better than it did when I bought it from the dealer. The paint matched perfectly.
When I brought the car home I spent roughly two hours looking at the car at all angles, and the paint was flawless. C&C really goes ABOVE AND BEYOND for their customers.
If you have any doubts about taking your car here you are more than welcome to look at my car, their work is FLAWLESS.

I’ve lived in LA for over 8 years now and I finally found a honest and skilled auto repair shop that I can trust. These guys are beyond awesome, the work they done is amazing, and I feel they truly have your best interest at heart.
Took my Audi in a few weeks ago after a minor crash. Two weeks later, I got my car back all shiny like a brand new car! Besides fixing the damage from my accident, they also corrected an old paint job from years ago that wasn’t done right by another body shop. now my 5 year old car looks like it just came out of a factory. I was really touched and I can’t thank these guys enough. the least i can do is to give them a shout out on Unilocal for their great work and let other people know how amazing these guys are.
I hope I’ll never get into another accident ever again, but if i do, I can’t wait to take my car in to C&C, because i know it will be in great hands. If you are reading this Rett, thanks again!

I had a wonderful experience with C&C. Their whole staff are a delight to work with. Nicolette at the front desk went past expectations when trying to deal with the insurance companies. Edgar worked on my car and did a great job as well.
I am very particular about my car and it is modified so my expectations for anyone working on my car is high. They have worked on all sorts of vehicles, even high end exotic cars and highly modified show cars so you know they have a lot of great experience. The work was done in a timely matter with great results. They were all very fast to give updates on my car as the work progressed.
Not only is their work great, but so is their customer service. I think I found my goto shop for body work.

The Best Auto Repair Shop in the 626 area.
I had my car repaired by C&C back in September 2015 when some lady crashed into me, the repairs were quoted at $ 14,255 and they did an excellent job. The entire process took 2 – 3 weeks but was well worth the wait. Rett is a knowledgeable person and walked me through the entire process of my car repair. Needless to say I am very pleased with their work and would recommend them to anyone who wants their car repaired correctly.

I’ve been coming to this place over the past 2 – 3 years, and as a repeat customer, C & C has been an excellent experience every time. As a lady walking into an auto repair shop, it’s important to feel respected and welcomed; I come back not just for the quality work, but for the quality people that I get to work with; so even though I may be bummed about having to take my car to get fixed, it puts a smile on my face to know I’m going to see Rett and Nicolette.
My business with them has always been with accident repairs:
They always make an effort to have insurance get new instead of after market parts
They accommodated my time limitations and got my car to me a day earlier than scheduled since I was going out of town
**Bonus** they were able to get me a better car rental deal than my insurance.
Nicolette at the front desk is so sweet and helpful, and Rett is someone I’m happy to give my business to. He walks me through all the repairs, he’s honest, personable, and I’m always satisfied with the results when I get my car back.

I wanted to convert my Honda Fit base into sport (which included changing the front bumper with fog lights, add side garnishes, and a aftermarket spoiler) and looked to Unilocal to help me make a decision. Came across C&C on Unilocal and was drawn in by their amazing reviews, and let me tell you, they DID NOT disappoint. I emailed them initially to explain what I wanted done and I was pleasantly surprised when I got a response so quickly!
Their waiting room is very nice, with a big television. Refreshments are available and the receptionist Nicolette is extremely sweet. Rett worked with me on my car and provided amazing service. I provided them with the parts, dropped off my car and left it in their hands with confidence. Their quality of work is amazing! The paint match is on point! They have a 100% customer guarantee where you can bring back your vehicle if you are unhappy with it. Overall they’re easy to work with and provided best service by far!

Came to back to these guys to get a tow point cover on my bumper painted. I somehow lost my original after a track day. I dropped off an unpainted cover and a few days later my bumper is no longer naked.
Big or small, these guys do amazing work. Can’t say enough great things about this crew.

I own a motorcycle/​scooter/​automotive custom shop of my own, and one of my customers had referred me to this place.
Honestly I couldn’t ask for better service. The front desk girl Nicolette is probably one of the nicest people you’d ever get to meet. She would follow up with me every time they worked on my car, and on top of that… shes’ a pleasure to talk to. I think I’m in love…
Now the quality of work is on a whole other level. You can count on the owner Rett to give you an entire run down of every single thing they did… they’re super thorough. If these guys can help it, they’d prefer not to use aftermarket parts. Everything is perfect and you can’t even tell my car got t boned. Quality work at its finest. Solid 5stars.

Boy am I glad I came here. This place deserves a medal for best customer experience and service.
I recently was in an automobile accident and my insurance, State Farm, gave me a list of their Select Service Repair facilities. I looked at plenty of locations on their recommended list, first starting in Santa Monica, all the way up towards the San Fernando Valley for a body shop that would take care of my car. Many reviews were between 3.5−4 stars and I was ready to choose a chain store, but I found this gem.
The same day I was in the accident, I brought in the car for them to look at it. It was towards the end of the week and they were already full with cars (plus it was a holiday weekend). They gave me an honest time period letting me know that they probably would not start working on my car till the Tuesday after the holidays.
Nathan (co-​owner) came to look at my car and explained to me after doing a visual what he thinks it may cost and what probably needs to be replaced. Everything was thorough as he explained to me in-​advance how they order parts, who they order them from and what the insurance requires.
Apparently my insurance wants him to replaced used parts on my car if they were available (specifically the headlights). Although he had to follow through with their terms, he repeatedly sent them back because they weren’t perfect (he has a great eye for detail). He explained to me the situation and was able to replace my headlights for a completely new set.
My front end looks brand new– as if it came directly out of the dealership. There was no «ghetto-​rigging» here, everything was replaced from the inside fenders to the little plastic pieces– I was pretty amazed. Also the nicks I had on the fender and hood are gone. It’s like a whole new car again.
He also saw that my rear bumper was sticking out (due to an unrelated hit and run incident) and managed to put it back into place (it was really an eyesore beforehand).
Nicolette from the front desk was also extremely helpful and constantly gave me updates via text message. No need to call-​in to find the status, and they were on time with their estimate too– actually a few hours earlier than the ETA.
Overall, If you are looking for a high quality place to get your car repaired, this is the place. They offer lifetime warranty on their service as long as you own the car. The reviews here don’t lie, if you care about your car, take it here.