Discount Tire Store – Algonquin, IL

I’m not one to take the time to write a Unilocal review, but in this case it was very necessary. Outstanding service and friendly employees! HIGHLY RECOMMENDED.

Great people. Took care of two tires for a good price (I called around), and had a serious conversation with my 3 y.o. about the possibility of putting monster truck tires on our Fiesta.
Then they brought him a «monster truck» tire to play with for 15 minutes while we waited. A+ customer service.

These guys are consistently great, I bought 4 expensive tires from them 4 years ago and their service has always been terrific!

Super fast service, arrived very early and was out with 2 vehicles in an hour. Very friendly. would go here again.

I went in for the first time yesterday for new tires and I love it! I will definitely go back again! Great customer service and the wait was not long at all for new tires!

Jimmy was extremely helpful and kind when I wanted to return my wheels. The visit was quick and all of the employees were courteous and working hard! I got exactly what I requested. Will be back to this location for future business.

I really like this place. We purchased new tires a few years ago and the employees have been very nice and helpful. As a woman who has dealt with mechanics who were less than helpful, judgemental, and down right snarky, I can say I’ve never encountered such small minded attitudes from anyone I’ve come in to contact with at this place. They’ve consistently had a smile when I walk in the door or swing by to get my tires checked and filled.

One of my tires had a nail in it. Being new to the area I didn’t really know where to take it. I called and talked to Brandon he was very nice over the phone and told me to bring it in.
When I got there Doug greeted me and talk to me about my tire. He took me outside and we looked at all my tires. When we went back inside he showed me a chart and where my tires were at on the tread. I really appreciated that. He didn’t just say oh you are a girl and you need all new tires lol
They fixed the tire with the nail in it (for free!!!) and I bought a new tire for one of the ones that had low tread. I never felt pressured. I was pleased to find out that Doug is an assistant manger. I felt like I was treated like a real customer. I definitely recommend !

It’s difficult to find any auto related place that won’t try to sell you something you don’t need… let alone if you’re a lady. I went to Discount Tire in my hometown based on a recommendation that they would treat me right. And they sure did! I had a bolt in my tire and was told it probably needed to be replaced based on location… Never had to do that before… I was welcomed to Discount Tire by a very friendly employee. He went out to my car and looked at my tire… pulled the bolt out and checked for damage… I walked in telling him I needed to replace a tire and he took the time to see if I really did or not. I didn’t and he was just as cordial as if he had made a sale! Could have sold me something I didn’t need but took the time to be honest and reputable! So refreshing! Wow!

Best tire place in the area they sold me a 600 set of tires for under $ 450 installed took a little longer then he anticipated but I would only go here for tires great prices and installed right and they come with a manufacturers warranty

Great service! Had to have a tire plugged and thought I would try Discount Tire, since I had bad luck with Firestone down the street last year. They fixed my tire the first time and didn’t charge for the plug kit. I will honestly be back when we need new tires in the fall.

I priced out tires at a few places including Farm and Fleet and Costco. I found the prices and free services very similar to Discount Tire. I decided against Costco because of another reviewers comment… and after calling Costco: You can’t make an appointment at Costco. It’s first come first serve and the waits can be horrendous.
I called Coscto…2 hour wait. I called Discount Tire «come in we will take care of you sir»
I was in and out in a little over an hour. They installed 4 new TPMS sensors too and told me my spare sensor was fine. This tells me they are honest about what is actually needed.
The next day my TPMS sensor came on. I called Will (store manager) and he had me come back. He found a leaky sensor due to some corrosion on my rim. He fixed it and I was out in 15 minutes.
Sensor came back on the next day. I went back to Will and he found a setting was not right on my car… fixed again and done in 15 mins.
He didn’t even make me go back in the store my receipts for all three services were emailed to me.
Neither of the above was Discount Tires fault.
The tires are great so far much improved ride.
I’m sold this is where I’ll go for all my vehicles!

They have pretty fast service and wide verity of tires with any quality and brand. I don’t know why they are called «discount» because they never actually offered any special deals. However their prices are reasonable so that’s okay. Will come back and recommend to others.

Made an appointment to have a flat tire patched. I was in and out in 30 mins. I was very pleased with the service.

Purchased new wheels for my Dodge Ram Longhorn and Adam went out of his way to get me a great price and install them in less than 45 minutes. Great service, Great pricing, and wheels that look absolutely great. Thanks Adam at Discount Tires. Appoinments are the key.

We have been going to Algonquin Discount Tire for our tire needs since we lived in Algonquin, over 13 years ago. We’ve always felt fairly treated by them and have been very satisfied with their service and prices. Now, even though we live 20 miles from there, we continue to patronize them.
Our latest visit was noteworthy: we brought our van to Algonquin Discount Tire to have the tires replaced. They had worn out prematurely and were entitled to a discount due to the tread life warranty. The salesman, Chris, quoted the price and got the work started. Shortly afterward he came out to show me a problem with the OEM chrome wheels — there was corrosion along the inside lip of each, which is a common problem with Chrome wheels. He gave me the option of just continuing to use the wheels, understanding that there would be slow leaks (which we had already noticed) or replacing them. There was no pressure one way or the other. He helped me choose a set of wheels appropriate to the van, installed them, and I was on my way.
When I got home, I noticed a chip on one of the wheels. I took several photos and emailed them to the store manager, Will. Will promptly got back to me, apologized, and we set up a time to have the wheel replaced. I went back a few days later to get this done. When I arrived home, both my son and I discovered several noticeable scratches on the new wheel. Argh!
I again sent photos to Will. We arranged to have me come back in again, we’d both look thru their stock of replacement wheels to find an unblemished wheel, have it installed, then look again. At this point it was unclear if the wheels were coming scratched, or the scratches were happening during installation.
Will and I opened several boxes of wheels. It was apparent that they all were coming from the factory with slight defects. Some were worse than others, but none were perfect. These were slight cosmetic defects, not structural defects. Will patiently worked with me to choose the best of the batch, then used some product he had on hand (trick of the trade, see Will for details) to buff out the slight blemish to where it looked great. After installation, it still looked great.
At no point during this process did I feel any pressure or irritation on Will’s part to «go away», his primary goal was to have a satisfied customer. So from a customer service perspective, I was very happy with my experience.
I do have a suggestion for improvement: The store really needs Wi-​Fi for their customers. Apparently not having Wi-​Fi is an edict from corporate headquarters. There is no hour longer than the hour to have tires installed, and having Wi-​Fi would help customers survive the hour. I shouldn’t have to try to leach the Wi-​Fi from a neighboring restaurant. This is a cheesy solution.
Overall, my experience was very good. I’m an engineer with an eye for detail — particularly defects in surface finishes — and Will, the store manager patiently worked with me to make me happy. We plan to continue to return for our business in the future.

This place sucks, and I was only there because my friend was getting an oil change and tire rotation. Customer service sucks. Went back to see what they would charge to have my tires taken of the rim and then re installed as I was having my rims powder coated. RIP OFF, they wanted $ 200. I called NTB in crystal lake their price, $ 20. There is nothing discounted in their pricing, only their service.

Great place to go for tires. U can make appointment in line and they help u right away. They r also very nice and no hidden costs. Great place

I was having a vibration problem on my F250. Took it to discount tire to have the wheels checked and balanced.
Upon arrival they inspected my tires for wear, tread depth and defects. They never tried any shady sales tactics to push me into some new tires. Just and accurate evaluation of what was on the truck.
The waiting area was comfortable and clean. The crew kept me informed on the eta to get the truck in and done.
I was completely satisfied with the service & finished product now my F250 runs as smooth as the day i bought it. This is now my local tire shop.

Discount Tires in Algonquin, IL is the only place I go to purchase new tires. Their prices are competitive if not better, they stock quality inventory and their customer service is beyond exceptional!
The wait time is minimal, even on their busiest days. Watching the guys work always reminds me of the pit crews at a racing event. They do the job efficiently but effectively!
Price and product aside, the employees at DT are highly professional, extremely knowledgeable and take customer service to another level. They are truly the best in town!
In my opinion, they deserve more than five stars. As always… great job guys!