The Skin Care Center

Very nice very helpful. However they said they would give me a better price without a groupon so I decided to make a future appointment and she wants to charge me way more than the groupon. I would think this being a school as they say it is this means that students are doing the facials and or any other treatment which in turn would mean the price should be more affordable. When I was told to go in the room I was given a robe that was extremely small like for a little girl. I must say to be fair it was ok not excellent not worth the money I paid. I don’t think I will go there again.

Not rated. I totally agree with all the people who bought a Groupon for this supposed skin care «school» and felt they were ripped off. My friend and I thought it was the worst experience we have ever had. I’ve had a couple of body wraps in my lifetime which were wonderful relaxing experiences but this felt somewhat like torture! I was amazed that when I was asked to fill out a form that there was no question as to my health or whether I took any medications of any sort which I feel any professional salon normally does. I’m not sure that I sweat much but I definitely felt like my whole body was on fire and felt incredibly uncomfortable. My body looked like a lobster afterwards, and I felt exactly as if I’d been boiled. I was told it would take 10 – 20 mins for the redness to go away — in fact I was still pretty pink the next day and my skin still feels very sore. I mentioned I had high blood pressure but was told this wouldn’t have any effect. Afterwards I could barely stand up — I was extremely light headed and nauseous and felt absolutely awful. I had to sit down for at least 20 mins before I felt I could get dressed and leave. The owner had also been incredibly abrupt and rude when I made the appointment, however, her sister was very nice. and quite caring. My friend’s experience was the same as mine and in fact she couldn’t bear it for very long. All we wanted to do was have a cold shower and wash whatever «the produce» was off our skins but I’m not sure they even have a shower facility. Even with the offer of 50% off offer of a microdermobrasion and the offer (since we hadn’t enjoyed our experience) of a 50% off facial, neither of us will ever go back. In fact we feel a little scared about whether we’ve done any lasting damage to our skin.

I went today for the body wrap. The place was clean and everyone was very friendly. They explained on the phone how they do the wrap. So if you are expecting more that is your own fault.
I enjoyed it and will go back. They do need a bigger sign on the door.

This place is terrible… I had a dealfind coupon and when I told her that whoever answered the phone was very rude — (it was her) she got mad because I wasn’t appreciating the «super-​duper discount» I was getting and basically told me I didn’t pay for anything. Not a soul was in there it was like a ghost town and the owner was the worst kind of person — feeling very entitled but not willing to work for my business. Horrible… If you have a couponn of some kind get a refund as fast as you can.

I bought a 3 session online deal for laser hair removal.
1^st visit: When I got there it didn’t look like a Spa but whatever I already bought the deal, so I’m laying there naked and the woman totally makes me feel uncomfortable (she scolds me because apparently I didn’t shave correctly). What’s worse is that I felt like she was doing a mediocre job, I went in for the Brazilian hair removal and since I had never done it before I didn’t know what to expect, but it seemed like she wasn’t paying attention to what she was doing and the procedure lasted less than 1 min. I asked my friends who have done it before in other places and they said the procedure lasted about 5 mins and the technicians were meticulous. When I saw my hair growing back I could tell where she had done the laser and where not because the hair was not growing in only a few places.
2^nd visit: Was even more uncomfortable, I was already naked with the lady in the room and another lady comes in… WTF I felt totally violated. The procedure again lasted seconds and I never saw results.
3^rd visit: I didn’t bother going back, never saw results and felt uncomfortable in both visits. I really felt like the lady didn’t care to do a good job because I bought a deal, which is why I will never go back.
Advice: go somewhere else

The «body wrap» is a rip off. It doesn’t work. The other reviewers were right!

I enjoyed the body wrap. The music was nice. The service was friendly and professional. The microdermabrasion left my skin very smooth. I will be returning for other services.

Not only is this place out of the way in some ghetto strip mall, it is very small and unprofessional looking. I got a laser hair removal treatment there and got severe burns on my skin! I had gotten a multi-​treatment special on Trubates but there is no way I would ever go back here.

I had the identical experience to the other negative reviewers. I had a Groupon, felt violated by standing nude in front of a stranger while she painfully scrubbed me down with a dry brush and rubbed lotion on me, then laid in plastic wrap for 40 minutes bored out of my mind. The place wasn’t clean, the woman/​owner was rude and pushy and the experience was more uncomfortable than anything. For those of you who had a positive experience, I would encourage you to go to a legitimate spa and see what a body wrap is supposed to be. That was most definitely not it. Needlesstosay I absolutely won’t be back and won’t be recommending that place to anyone else.

I bought a Groupon for a BODY WRAP. I’ve had body wraps before: they involve being wrapped limb by limb, body party by body part, in banadages (like Ace bandages) soaked in a special solution. Then you stay like that for a while, feeling mumified… attempt to do something ot get your blood flowing or even make yourself sweat… and then you’re unwrapped and voila – you lost some inches.
The Skin Care Center’s version of a body wrap is slapping some sort of solution over your body (not very thoroughly either) as you stand nude. Then you lie down on a bed that has a heated blanket with some sort of solar paneling looking insulation that then has plastic over it. You are covered with plastic and the insulation stuff for about 40 minutes and left to sweat. This is an immitation sauna experience, NOT a body wrap. And if you want a sauna experience, go try an infrared bed that will massage you at the same time (and will make you sweat more).
Additionally, I called before arriving because I had trouble finding the place (it’s back behind at the rear of the building – not easily visible) and the woman who answered the phone (the owner) was abrupt and rude: «Look around!» And she has a habit of ending a phone conversation very abruptly which feels like I am being hung up on. Just rude. Not very smooth.
It’s also clear she is a business woman – more so than an aesthetician. She pushed to sell me microdermbrasian or chemical peel at «half off» which were still overpriced at $ 55.00. She just tried to get more sales, and it felt a bit pushy.
The place didn’t feel all that clean or professional. Every time I accidentally touched that electric blanket, I thought: EWW! I wonder how many other sweaty people have lied there and touched it, and it has never been washed.
When I went there, only one person (the owner) was there. It just didn’t feel like a legitimate, professional, well-​staffed, customer-​focused salon. It felt like the owner is just trying to get sales in exchange for some sort of «service» which involves the minimum amount of work as possible.
A co-​worker of mine also had the groupon for the body wrap and also had a very negative experience. She, unfortunately, bought the chemical (facial) peel, which involved rubbing one solution briefly onto her face, then leaving. «Wham, bam, thank you ma’am…that’ll be $ 55 for one serving of facial peel solution.» Uhhh… I’ll pass!
When you go to the salon, you’re supposed to feel pampered and taken care of. That’s not what you get at the Skin Care Center.
I wouldn’t recommend this place at all.

I went here for a body wrap after I saw the offer on groupon and I honestly feel like it was a waste of money. From what I have read about body wraps, it seems like the treatment was not done correctly at all. I was left in a brightly lit room with no music… def not relaxing. The customer service was also terrible, I haven’t ever dealt with someone so unprofessional and rude before and the spa itself was falling apart and in terrible condition. I was warned about the spa by a lady outside before going in… I should have listened!

I would give no star if possible. The customer service is the WORST! She was very rude and seem like she was pissed off. I had ask a question and she just went off on me. I was debating on leaving or not and I should have just left. The place is a very small place in a sketchy neighborhood. I would never go there again due to the customer service.

THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED!!!
I called the morning of my appointment to see if I could modify my appointment time. I left a message because they weren’t open yet with both my work and cell number. I had no intentions on canceling it because I wanted to prep for an event and wanted the body wrap. I received a call close to 3 hours after my appointment time at 6pm. The lady (who I believe is the owner) didn’t say hello, the first thing she said was «You didn’t show up for your appointment». I said that I knew that and tried to call. She then raised her voice elaborating on their 24 hour cancellation policy. I told her that I fully understood the policy but I wasn’t trying to cancel. She then decided to inform me that they didn’t need me as a customer and she hung up in my face. I called back thinking it was my cell phone, but she confirmed that she actually hung up on me. I told her that I didn’t understand why she had an attitude and she really gave it to me then. She kept telling me that they didn’t need me as a customer because they will make enough money without me.
NOTE: this was a Groupon purchase… isn’t Groupon a marketing tool to assist companies that NEED CUSTOMERS or advertising!!! I never seen Starbucks or McDonald’s on there so I was just curious
Needless to say, I wouldn’t recommend this company. I was looking forward to a relaxing time at the spa, especially after a hard week. Unfortunately, that didn’t happen

I bought a groupon online for this place, so I made an appt. two weeks out. When I showed up the lady’s were very friendly. I had my first body wrap and let me tell you, I have never sweat so much in my life!!! They had nice music playing for me. It was lovely. After a while I got a little stir crazy because I laid in that thing for an hour! But all in all it was very nice. Also, it’s been 4 days since I went and I’ve lost 5 lbs. :) Always a bonus!

I ordered the groupon for a body wrap and scheduled it for a Saturday. I woke up the day of my appointment feeilng sick so i called as soon as I got up to try and reschedule. The lady on the other end paused for a moment then said, «you know Saturday is our busiest day and you were supposed to give me 24 hours noticed, i told you that when you scheduled the appointment» (umm, no you didn’t hunny because i remember talking to you) completely guilt tripping me so I said i would try to make it in. She said thank you then hung up making me feel completely bad. Then a half hour before my appointment, I wasn’t getting any better and did not think sweating for an hour while sick was a good idea so I called and explained that i just couldn’t come in. She paused, again, then said alright. She then told me I wasn’t allowed to reschedule my appointment for a Saturday because i just took up a room that could have gone to someone else, making me feel guilty again and basically punishing me for cancelling because i was sick. She essentially scolded me over the phone which didn’t make any sense to me… greatttt customer service.
I felt that if she were going to treat me like that over the phone, there was NO way she was going to touch my body and was about to just eat the $ 35 I spent on the Groupon. I ended up emailing Groupon to explain the situation and they immediately issued me a refund… now that is what I call customer service.

Caveat: if you like to be scrubbed with a horse brush, rubbed down with jelly, wrapped in saran wrap, covered with a heated blanket and left to sweat for 45 minutes, then sign up now!!! Run, don’t walk.
Seriously, the body wrap just isn’t appealing but I’m sure some people like it. The special magic expensive blanket is supposed to make people lose 4 – 15 inches off the waist. Is that healthy? And then you’re not supposed to shower or rub the gel off your body overnight. Appealing. Super appealing. Just work out ladies. Wear a plastic bag on a walk. That’s free.

The worst place ever! The worst management ! The lady who owned it and managed it is very rude, doesnt understand what customer service means. I had bought a groupon to go have a skin wrap treatement, I called to set my appointement and the same day later i get phone callsfrom her around 11 pm from a different number asking me if i had set up an apointement !!! The worst part is that i had an emergency and couldnt make it so i called way before to reschedule and apologized and explained my reason, the lady got sooo mad was like i dont care uloose your groupon , she said go complainto whoever you want willnot get a diff apointement , i told her u didnt told me that if i cant make it i loose my groupon she got quite and said idont care, i told her i dont know how im gonna trust u with my body anyway by the way u talk! she said; go get ur money back from somewhere else and hung up! Than 10 min later called me but i didnt pick up !
Anyway, i called groupon told them what hapened and they apologized for the poor customer service i received fromher and gave a credit back so i ll go spend it in another place where is worth it !!!
If there was an option for no star, iwould have put it !!