Northern Virginia Ophthalmology Associates

I am so happy this group has reopened a facility in Springfield! I have been going to Northern Virginia Ophthalmology for many years and have been delighted with the care I have been given. In emergencies, I am seen immediately. For routine visits, there is not an inordinately lengthy wait. Occasionally, they do run late for appointments, but I’ve never experienced any delay terribly long. And the optician services which are co-​located in the office are WONDERFUL. Just today, I asked if they could adjust a new pair of glasses I bought elsewhere (because their facility was not yet opened when I got the new Rx). The technician could not have been nicer, and fitted me PERFECTLY, when the other opticians could not fit my glasses in two tries! Highly, HIGHLY recommend this group.

I decided to try these Ophthalmologists as a new patient since it was in the same building as other Drs. that I use. Unfortunately, I had a bad experience. When I called to make my appointment, I specifically said that I needed a contact lens examination to renew my prescription and that was my sole purpose for coming in.
So, I come in the next week for my appointment only to find out that I have been scheduled with a doctor who does not deal with contact lenses (i did not know those existed!) and that, while he can do my regular exam, I will need to come back again to see a different doctor who, by the way, isn’t available for another week or two!
In the end, I was so annoyed with how this was being handled that I went to Hour Eyes instead… and had to pay out of pocket for the eye exam because even though I didn’t have my contact lens portion of my exam @ NVOA, they still charged my insurance for it. I will definitely never go back there again.