Mikes Turnpike Auto

the best .in every way… customer service… price…professionalism…great guys… great place… have been my mechanics for over 30 years believe it or not… would be lost without them… the very best!

Being new to the area I used Unilocal to locate a foreign car specialist. So glad I did. These guys know their stuff. Both Mike and Sung explained everything and offered solutions for other work that I’ll potentially need later.
This time i only needed my front brakes & rotors done. But, just based on their integrity and customer service alone, they’ve earned my business going forward. My parts were ordered in advance. And, they were super quick and efficient getting the brake job done. They were finished in roughly an hour, while I waited, with a price that wasn’t as scary as the Benz dealer’s.
When they give you a completion time estimate. They do their best to honor it. As I waited, I watched plenty of happy customers dropping off and picking up their cars. Seeing this really gave me a warm & fuzzy feeling about choosing this shop for my auto repairs. Highly recommended! Will def return.

If you own a BMW. bring your car here and save your money from the dealer. Mike and his staff are very professional in their work. Brought my car here after my Water Pump on my 2008 335I went out. They saved me a lot.

I went to 3 – 4 mechanics for my Audi for turbo issues before coming to Mikes. I wasn’t really comfortable with what the previous told me. So Mike took the time to diagnose the issue and provided full explanation of needs to be done. The team worked over to get the car done by the weekend as I’d need it to be ready by Monday, and did they get the job done! I highly recommend this auto shop.

The staff are knowledgeable and friendly. When my 99 Escort broke down, I went to a nearby garage to ask for a quote and was told I would be given no quote, would have to pay a diagnostic fee upfront and only then would I be told how much I might pay. When I pressed them for a general estimation I was told «anywhere from $ 5 to $ 500.»
Not so with Mikes. He listened to my description of the problem and immediately gave me a list of things that might cause the problem along with an estimated cost of fixing each issue. He gave me their hourly rate and the general prices of the parts that may need replacement. As soon as they diagnosed the problem, I got a call telling me how much the repair would be. In addition, they found another small issue I had forgot to mention and fixed it as well. They were thorough in explaining the issue and how it had been resolved.
It is hard to find a trustworthy garage, and Mikes is one.

I’ve been a customer of Mikes for over a decade, even before they relocated to Virginia from DC and would never go to any other mechanic as long as their in business. Mike and his team are awesome and very knowledgeable. It’s very rare when you come across a mechanic who is truly honest and not in business to rip you off. I’ve recommended their services to many of my friends and coworkers and they ALL come back thanking me.
All these reviews speak for themselves!

So happy to find such an honest knowledgable shop close to home! Lives up to it’s Unilocal expectations! They were all very friendly, and helpful with the repairs needed and give you plenty of options! They have fair prices and do great work, would recommend to anyone looking for a local mechanic they can trust.

After my regular mechanic (of a little over a decade) stopped answering/​returning my calls, I took to Unilocal to find a replacement and found this gem of a place. Thank you reviewers!
My BMW A/​C started blowing warm/​hot air. After two visits to my regular mechanic, they still could not locate the problem. They could not find any leaks and recharged/​refilled the unit (twice) only to have it empty within a day. I took it to Turnpike Auto (Mike and the other workers were great and very knowledgeable) and they found the issue quickly (the pump/​hose had a leak) and ordered the part. It was very inexpensive and way cheaper than what the BMW dealer would’ve charged. I had it fixed by the next business day. A couple of months into it and my A/​C is still blowing very cold air. Thanks Guys! I will definitely be visiting them for all my automotive needs.

I never had service done here. BUT just had a conversation with them and the guy on the phone was super friendly and knowledgable about BMW’s. If my car were in driving condition, I bring it over.

I feel like I’ve been all over NOVA trying to locate a decent mechanic who will be upfront with me without ripping me off (ie: the dealer). My VW recently gave me trouble and I was forced to tow it to a mechanic. The FFX Country cop recommended Mike (Turnpike Auto) so that’s where I went. He told me some no-​so-​good news initially which would have cost me thousands. After further inspection, he realized the damage wasn’t that bad repairs could be made at a lower cost. When I went to get the car after about four days, he even showed me pictures of what had broken under the hood. I really appreciated that. Very nice guy (and team) and he didn’t even seem to mind incessant calling to check on my car. Highly recommend!

Mike’s Turnpike Auto is a hidden gem for german car enthusiest looking for a shop that wont rip them off. I have brought my Mercedes CLK500 here a few times and while I did have to bring it back to have a valve cover gasket reworked Turnpike auto stood behind their work 100%. What really stood out to me about turnpike auto is Mike’s concern for developing repeat customers trumps any need to make a quick buck off a customer. I can not reccomend this shop enough especially for german cars!

Second review. (Yup, that good!)
Took car to BMW dealer, quoted $ 4,000 for repair to our 4WD system. Took it to Mike’s, who gave us a more precise diagnosis, and got it done for $ 1,200.
If you aren’t dialing by now, I don’t know what’s wrong with you.

Turnpike Auto is the most honest, money saving mechanic service I have found in 22 years of traveling around the country for the Air Force. My wife and I have been bringing our cars to them for four years. Ive gotten oil changes, AC recharges, belt, tail light and tire replacement, and window repairs in a couple hours. Also, they always help me find the most affordable parts. It’s hard to find an honest mechanic. We”ve been lucky to have been recommended to them by a cab driver who uses them as well.
Ricardo

I stopped by to get a leaking tire fixed and was really surprised by the service. First of all they didn’t tell me to leave it all day and were actually trying to get me in and out as fast as possible. They were very thorough as they checked over the rest of my car (oil, etc.) while they were working on the tire. Also, it was affordable. The tire had a nail in it so they patched it and slapped it back on for $ 15.
It’s right off I-​395 at exit 3 so it’s relatively convenient. I’ll definitely be back!

Did a great job changing the spark plugs on my BMW. The work was completed quickly, brought the car in by 4pm Friday and got it back 12 noon Saturday. Plus the price I was quoted was far less then the BMW Dealership. This will be my regular mechanic from now on.

This is where I took my volvo to die :/​but thats not a negative on their part. I’d been driving around a 1996 Volvo station wagon with too many miles on it for too long and it finally died on me. On recommendation of another Auto shop I brought it here to see if it was fixable, alas it was not. You might be asking how can someone give a good review to an auto repair shop that didn’t repair her car. Well, here’s the deal, Mike the owner was amazing about communicating with me on the phone. He accepted the car from the towing company and went right to work on it even though I wasn’t able to come in till the next day due to classes.
He explained that it was going to cost about $ 200 to diagnose the issue because they had to actually get into the engine to see if it was salvageable. I agreed its over $ 100 to get most places to just run the computer codes. When he called me and told me my motor was dead even after ordering a new part to attempt to save the car, I was less than please but when I got to the shop to check out the car he had the old parts and had taken pictures of the engine while it was torn apart. He had side by side comparisons of what the area should have looked like and what mine looked like. It was very obvious to even my untrained eye that it looked like someone had taken a metal weed whacker to the engine (I guess some belt and bearing broke and torn the engine up). After talking with him a bit and telling him I had taken it in to other service shops 6 times in the past 8 months and no one mentioned that issue he looked at me and bluntly said «Don’t ever go back to those shops, this issue with your engine has been an on going problem and any idiot could and should have seen what was wrong and it would have been a $ 200 fix.»
He was completely honest with me, didn’t even charge me for the new part, contacted a salvage yard for me and took care of everything in a very professional manner while I was there. He even had one of the guys in the shop remove the plates from the car for me.
Also I drove my boyfriend’s BMW to the shop and figured I would ask him a question about a minor issue we had been having with his car. He looked at the car, explained how we could fix the problem ourselves, even showed me what to do and saved us about $ 600 in repairs. I’ve decided he’s who I’ll be going back to in the future. Its hard to find someone (as a female) you trust so much. Keep up the good work.