Inova Medical Group – Springfield

Sold to this group by my excellent former provider. Arrived early. Waited 1 hr and 15 mins for lab work. Not prepared for the customer. Not going back. If the customer confirms their appointment 2 days in advance, why can’t they be ready for the customer when the customer arrives on time? Absolutely unacceptable.

My previous MD switched her practice to MDVIP so I picked this practice as it is the most convenience to my house. I also assumed that since they are a part of the Inova Group, they are less likely to switch to a concierge service type providers.
Both my son and I had been seen by Dr. Umayam for physical appointments and I had been seen by Dr. Singh for an illness. Both of the doctors are very profession and provided excellent care. My visit with Dr. Singh was unexpected. I had an appointment for a blood test that day, but the night before, I wasn’t feeling well. I told the receptionist and she was able to fit me into Dr. Singh’s schedule shortly after my blood test.
I also like the health account that I could access online to review my health history as well as review any prescriptions that I had. It came in handy when I got a flu shot the following week and I forgot the name of the antibiotic that I was taken during that time. I can also schedule an appointment through the account as well as receive an appointment reminders via email.
The downside is that parking can be a hassle since there are other medical practices in the same building. They have valet parking, but I never use it.
On my last visit, the receptionist told me that they are not going to switch to MDVIP. I guess many people are switching their providers due to this conversion and they hired more doctors as a result of this!