Alexandria Union Taxi Cab Corporative

Daniel was my driver and he was pleasant and made the ride a good experience. He had no issue with me using a credit card (lots of cab drivers do). I normally use Über because of bad experiences with taxis, but this experience was very positive.

We took cab 781 from the airport. The cost was double what we had paid to get there days earlier via Über and the driver spewed homophobic propaganda in front of our daughter – very offensive.
Worse yet, struggling with removing the luggage from the trunk, paying the fare, and getting a sleepy child out of the car, we accidentally left a bag in the cab. The company put us in touch with the driver who said he’d drop it by when he was in our neighborhood. 10 hours later, he arrived with the bag. My husband offered him a tip for returning the bag, but he insisted it was not enough and threatened to keep the bag unless we paid $ 29 (the amount we’d paid last night with tip). My husband gave him all the cash he had in hand, but the guy left threatening to charge the credit card we used last night for «his due.» What a jerk.

I was ushered into Cab #794 at Reagan Airport this evening after arriving to a wet, rainy evening here in the DC metro area. My destination was Bailey’s Crossroads, and we agreed on a route taking 395 to Route 7. After that, this was the worst cab ride I’ve experienced. The driver was VERY unsafe. Driving way too fast, too close, and changing lanes like he was a race car driver. I was worried how he would respond if I spoke up, but after several instances had me grabbing on to the «oh shit» handle, I finally voiced my concern and told him he should drive more carefully in the wet, rainy road conditions. His response was to laugh and tell me «don’t worry about it.» I left NO tip and will be contacting a manager first thing Monday morning to express my concern and displeasure. I will avoid all cabs from this company in the future.
Btw, Enviro Cab is usually my go to for scheduled cab rides, and I’m known for giving $ 10-​$ 15 tips for cab rides to/​from my home to the airport b/​c of the distance.

Cab driver waved Koran at us. Told us we were going to hell. We were going to the hotel. Not sure if it’s company policy impose Sharia Law on customers. So if you want to ride with militant Islam, look no further this cab company is for you.

Terrible experience. I reserved a union taxi through the curb app, and called Union when they didn’t show up. Was put on hold for nearly ten minutes, then disconnected. I called back, and was put on hold for another five minutes. Was then told that they taxi wouldn’t be there for another ten minutes — at which point, I would have missed my flight. Pushed me into registering for Über. Won’t be using union cab again.

After notifying the company of the overcharge via email and a phone call, never heard anything back from them.

This was the pickup cab at Reagan Airport, called over by Reagan airport folks, so my daughter and I got in. Once home, the meter said $ 14.85, then the meter went up to 19.25 AND the guy said there is another 5 dollar airport fee on top of this? Seriously??? Never again. I Über or metro everywhere to avoid this kind of unprofessional and unethical conduct.

No stars. Wait, the system won’t let me do that. Cab was 18 minutes late, despite a reservation the day before. Called every 5 minutes after 5 minutes late and was told they were «en route.» Yeah, right. Do not use if you want to arrive anywhere on time.

NEVER AGAIN!!! I called them at 10pm on a Friday night to arrange a pickup at 2:15am on Saturday to go to Union Station to catch a train. The details of my trip were discussed, and the pickup time was suggested by the dispatcher. He said the cabby would call me when the cab arrived at my scheduled time. I stood outside from about 5 minutes prior to 15 minutes afterwards. The cab never arrived. I called them and got an answering service. THEY STRANDED ME when I need catch a train to NYC.

Over the past two years I have used this company perhaps ten times. On time all but twice, although those two times were about 20 minutes late and required a few phone calls to track down what was going on. I always allow extra time in my schedule for this sort of thing, so was not inconvenienced. However, scheduling a taxi is not rocket science, so the company should do better. I will use them again, mainly because the competition is no better.

I used them many times and they were punctual and on time but one time they were late which caused me inconvenience. I will call them again.

After getting assigned Alexandria Union caab #762 as a credit taking, VA cab from Reagan, WHICH the ushers at Reagan verified, imagine my surprise when I get to my destination and the driver tells me «Oh, my machine is out of paper, you have to pay cash». After explaining I didn’t have cash, the driver said it was the only payment I could give him, and it’s his right to refuse any other payment method. He tried to force me to an ATM, but after noticing he did not have any driver information or medallion displayed (very illegal), I was NOT letting that happen. I talked the guy into taking a check, but he refused to give me a receipt or any information to identify himself.
I’ve already made complaints to Alexandria and Reagan Airport about this, and will make complaints to the company once their management decides to come into the office tomorrow.

I was put into an Alexandria Union Taxi cab at the airport for a ride to DC. In the 15 minutes that it took to get me to my destination, I was yelled at by the cab owner for no apparent reason and had my three suitcases thrown out onto the general street corner of my destination (not to the door). I had to ask a nice pedestrian to pick up a suitcase and help me cross the street with it.
I was yelled at because I accidentally thought I saw the right building and then I corrected myself and said «Oh, I’m sorry, I made a mistake.» The driver proceeded to talk to me like an idiot and explain that after Q street comes R street, and then S street. I calmly said I made a mistake and was sorry and I understood, and he screamed that he was talking to himself. I apologized again and said I didn’t know what I did to deserve being yelled at. He then threw my suitcases out on the corner and refused to take the tip I offered (which I did because I decided to give him the benefit of the doubt — everyone has really bad days sometimes). But instead he threw my money at me and drove away.
Completely unprofessional and rude, and I would rather carry my suitcases on my back to/​from the airport next time than ride in an Alexandria Union Taxi Cab.

I accidentally left a very expensive dress in the backseat of an Alexandria Union Cab while travelling home from DCA. Upon realizing this mistake, I spoke with two dispatchers who notified every driver of the incident. I spent several hours at DCA airport in the taxi line that night attempting to find the driver. The employees, who are all part owners, were kind and helpful as they attempted to narrow down my dress’ location. In the meantime, my cab driver had returned the dress to the airport police, and called me to let me know if its return. 5 stars for honesty and kindness.

0 STARS!!! The worst cab service I have ever encountered. First of all, we were thrown into this cab at the airport with 2 other randos who were being dropped off in Arlington. He dropped off the first guy and didn’t have change for his $ 20! He needed one more dollar to give him the right change, so I spotted it for him. Okay, whatever. Onto my stop and he has no clue where he is going. I give him directions. We get there and he tries to charge me the other guys leg too! He did not get it and was basically going to charge us all from the beginning! I got my friends out of the cab and the other rando and took them all home. We paid him what was on the meter even though he had already been paid $ 13 of it. Just ridiculous. The cabs in this area are bad, but this fool takes the cake.

Perfect. I had a totally different experience from those described below. Driver was prompt (at 5:15 am) and courteous and drove safely — — I’ve had plenty of D.C. drivers who didn’t. I paid in cash, so didn’t have to deal with the credit card issue. They’ll be my first choice next time I need a cab in Alexandria.

This cab serivce was horrible. The man was rude and a liar. When we got to my destination I hand him a credit card and he told me that they don’t take credit. I told him I had nothing else other than a check and I could write him a check if he wanted. Finally after a good 5 mins of back and forth he said «fine I will take the card»…I thought you didn’t take credit???
Then when I asked for a reciept so I could turn it into my company… he said the credit card slip is all you get.
I don’t understand why people are so rude. If you don’t like what you do then get another job but don’t treat paying customers like crap… I shouldn’t have tipped him but I still did. Not sure why, guess I’m a sucker!