ABC Imaging

I had a great experience with ABC Imaging. I needed several signs printed on corrugated plastic, and they got the entire project done (and delivered to my home!) in just a couple of days. They use their own team for deliveries, so you do not have to worry about a shipping company losing your project. I was so impressed with how friendly and responsive their team was. I would highly recommend working with them. They had great customer service, were very helpful, kind, and professional. In addition, their prices are very competitive, and they do a great job on your graphic projects.

I emailed this company for a quote for a small project, and in the email stated exactly what I was looking for. I got a return email with a quote for something I didn’t ask for. In fact, in my original email, I specifically mentioned what I was not looking for as well. And yet, that’s what the quote was for. Then I asked again nicely for a quote for what I actually wanted, and instead of getting a quote, I got another email basically saying, no, that’s not what you want. I understood the point she was trying to make (what I was asking for would be flimsy if not mounted, but I was ok with it being flimsy). I mentioned that in my next email and asked again for a quote. Then in the next email, basically the same thing. I literally asked for a quote in five different emails for what I wanted and never got an answer. I then called the company and spoke with the person I was emailing with and she said no problem, I’ll email you a quote for that… nothing. I waited for hours. I sent a follow up email asking for the quote… nothing. I called again and she said oh, sorry I got sidetracked, I will send you the quote for that now… NOTHING.
Truly unbelievable customer service… if you don’t want to do the project, just tell me you aren’t able to do the project. Don’t keep me hanging all day long waiting for your responses for a quote/​It’s been 5 hours now and I could have had this done somewhere else already. Terrible.