The night before a presentation to a few hundred people at a school conference on technology, my computer bit the dust. Nothing on the screen. A single light flashing on the keyboard had never even appeared before. Kelly looked sad and hopeless when I left the laptop with her, but 7 hours later, all was restored. The conference went well and Kelly became my new hero. Tie-dye cape?
Anna W.
Tu valoración: 4 Bryant, AR
They were very helpful and affordable. I explained my problem — my laptop would no longer boot — and asked if they could retrieve any data. Kelly said she would try. My hard drive ended up being completely fried(shame on me for never making time to back it up). She replaced it with a refurbished drive, explaining that the machine itself should be good for another year or two. She also installed Office, AVG Antivirus, & CCleaner for free, added a 30-day repair warranty, and gave me some tips to make my computer’s remaining life as long as possible. Lastly, she let me know the lowest payment option for the repair(well under $ 200). I’ve had my laptop back for 2 weeks now, and it’s running well. Only issues: It does lag occasionally. The intro screen jumps and blurs in a way it never used to. Also, «sleep» is no longer an option; trying to wake it from sleep mode results in the blue screen. I just have to turn it off and start over. I’m prepared for anything now, though, considering the computer’s age, so I’m backing everything up frequently and trying not to overwork it. The location is a little sketch to drive up to, but they explained on Facebook that their new headquarters(no longer on Highway 5) allow them to offer lower prices. Hours are clearly listed on Facebook. Their phone personality can be a little stilted, but as someone who grew up in morbid fear of talking on the phone, I can’t blame them too much. Considering that GkSqd charges $ 50 for a diagnostic alone, definitely pay these guys a visit first. UPDATE: Strangely enough, I’m not getting the blue screen anymore, and I don’t know why. It hasn’t done that for a couple weeks now. I don’t know what changed, but I’m not complaining!