Enterprise Rent-A-Car

The check-​in counter in the Terminal was frendly and lighting fast! Now out to the garage to pick up the car was a bit of a wait. The 1980’s vintage computer terminal the attendant had to use, the kind with the monochrome green screen monitor slowed the entire process to a crawl. When the car came around I found it to be clean inside and out, did a walk around and noted any dents or dings with the attendant. We loaded our bags and were on our way.
Returning the car the same 1980’s computer was the bottleneck in the process so much so that I told the attendant to just Email my recept as the wait was becoming excessive. Yes I will rent again from Enterprise in hopes that technology will find its way into TYS some day soon.

I always have great service when I fly into Knoxville and book a car with enterprise. My experience in December was exceptional. The class of car I booked was unavailable so I was upgraded. I’d also like to point out that they have always waited on my delayed planes to arrive (even at 3 am) to make sure I am not left stranded, as I have been with other rental companies at different airports.

The staff was friendly and they offered me an upgrade. The guy that helped assign my car took the time to walk around the car and inspect it before giving me the keys. Thanks again for the great service!

It’s so easy to book your rental car here, either call or book online, but just a heads up the rates are better on the Internet.
I was vehicle specific (Chevy Tahoe) and Enterprise was the one I went with after calling 4 other places (Thrifty, National, Hertz & Alamo). They were friendly and very accommodating, and let me know if they had a Tahoe on their lot which every other place couldn’t tell me a yes or no to on that simple question.
I dealt with an employee by the name of Hongdin, holy cow was she amazing. This girl knew her Enterprise, and her competitors. Out of all the rental places I have used before, I really cannot say enough nice things about her. As long as Hongdin is an employee of Enterprise, just know you can count me in there for my rental needs. She made my life easier as I had to re-​rent the vehicle I was in twice. Without her I may not have even extended the rental. Thank you again Hongdin & Enterprise. I will definitely be back soon! Keep my Chevy Tahoe around too!
Cheers & Enjoy!

Terrific staff, everything was waiting for us when we arrived and ready to go. Even got a nice upgrade. Upon returning the vehicle, they did a quick walk around and we were on our way. Fast and efficient, we appreciated that!

The reservation was easy, the car was ready, and the people were really nice! Great location and great employees!

Quick, easy, best rates. Can’t ask for more… I Will be renting here again for sure.

I flew to Knoxville for a wedding and rented a car for the weekend. They were great. Quick, efficient and what would be expected. No problems with the car. Where they steppped up was when I inadvertenly left a sweater in the back seat. I realized it shortly before I boarded my flight. After calling them, they quickly located the car and the sweater and called me right back. I managed to get it back just before I had to depart. Thank you Enterprise Knoxville!

I recently rented an Enterprise car at the Knoxville Airport. As has been my experience with other Enterprise locations, the service was excellent. The staff are always very helpful. The car was clean and performed well. I will definitely be using Enterprise again when I’m in Knoxville again.

It was very easy to reserve the car online and the price was very reasonable for 4
days. The car was the right size, very comfortable to drive and had a very smooth ride. It was a new car with approximately 2,000 miles on it. The employees were professional, friendly and efficient and took care of checking in quickly. Have used Enterprise many times and have always had good experiences with them.