They get my packages to me very fast and they always put the package where it goes when I’m not home. Also they put the packages in plastic bags of its going to rain, unlike the post office that leaves boxes in the rain. Thanks UPS!
Jordan J.
Tu valoración: 1 Albuquerque, NM
When I walked in there was no one at the front desk and no bell to ring for service. I called out for help several times and no one answered. I had to call the location from my phone in order to get someone to come to the front. When the employee arrived she needed to check my ID for my package she took it and didn’t even look at it. Very bad customer service.
Rebecca R.
Tu valoración: 4 Albuquerque, NM
Well we receive a lot of wine from the various wine clubs we are members. I really appreciate the convenience of putting my package on hold at the center. We have all seen the reports on the news regarding people stealing packages from front door steps. UPS has made this very easy to set up. I get the email saying a box is on the way. I log in and ask for it to be held at the center… or if you know you will be home you can ask for a specific delivery time… Beck to the customer center. It is a bit out of the way for me, but the staff is very friendly and professional. the service is prompt and easy… dont forget an ID! Thank you USP for making receiving my packages easier and worry free