Bcbg Max Azria

When my daughter needs clothes I just take her here. Saves us a lot of arguing and headaches. Within seconds of arriving in the shop she is waited on. The ladies find her size and just what she needs. My daughter is petite and trying to find her size at others shops is an ordeal. Here it is not. She is also picky, what a lovely combination, but those problems go away in this store. Only complaint I have is that I don’t fit in their clothes but that is a personal issue. Choose this store if you like exceptional customer service.

Not only does this BCBG have the most updated lines and superb selection, the service I get from the employees puts this clothing store on a different level. Between how well I know my wife and the great assistance and recommendations I get from BCBG, I always get it right! AND FYI, Vivian, the store manger, runs a great ship, has a great smile, and always inspires you to leave the store with a shopping bag and a smile :)

I am a frequent shopper here. And have always found the customer service and staff to be more than friendly. Many times I have come in looking for a item for a party or work and have been able to not only find something, but enjoyed the experience. Today I bought a dress for a party and was again impressed with the staff and found exactly what I needed plus some ;). The staff is wonderful and incredibly friendly. I will continue to shop here and refer mY friends.

I took my wife here to go shopping today. We were helped by someone named «Ariana» who rushed us through the store to select clothes. Within five minutes, Ariana had pulled two armfuls of clothes for my wife to try on. I appreciated her eagerness to find something nice for my wife, but I certainly felt rushed and a bit stressed. Not exactly the way you want the husband of a customer to feel who is about to spend a lot of money. No matter — I was excited to purchase a lot of clothes for her, figured this must be the way shopping is for women???
20 minutes later I found myself still waiting in line for a changing room for my wife. Ariana had moved on to help other customers. Frustrated, I flagged Ariana over to check on changing room availability. She assured my wife that she would be next. A few minutes later, Ariana began to escort my wife into the changing room at which point a more senior sales associate told Ariana that HER client was next and that my wife to wait. This was clearly not the case, as we had been in the store nearly 30 minutes and this other client had just walked in. Ariana gave a half hearted apology and told us we had to continue to wait.
We gave up and left. Rushing my wife to pick out clothes, only to have us wait in line for over 25 minutes for a changing room is totally unacceptable customer service. My recommendation to anyone that will listen: Find another BCBG in the area to shop. To the GM or BCBG regional manager that might be reading this: please investigate how your reps are treating the clientele that walk in the door. I feel bad for the other ladies that are treated as poorly as my wife was by your sales team at this store.
P. S. — She is still complaining about the $ 300 cat sweater she didn’t get to buy. (LOL)

If negative scores were an option I would give it. Must be terrible to have to dress like a prostitute and treat potential customers like shit as a job. Four sales «ladies» passed me by as I was waiting for help to purchase a pair of boots. I finally walked up to the manager who was idly standing behind the counter and told her I didn’t patronize businesses that didn’t care for their customers.