Applied Automation & Sound

UPDATE — unfortunately I have to seriously downgrade this company. My initial interaction was very positive but since then they’ve been as flakey as all the other alarm companies in town. Sent an email. Took the guy a week to respond. Quoted me a price twice the going rate on one job. I passed and hired someone else. Gave him another chance to help last Friday. He said he was busy but would get back to me and set up a time — maybe that day to fix an emergency problem. Monday — still no word. So I guess the moral of the story goes — if he likes you — if he feels like working and returning your call — he’ll do a good job — but otherwise keep looking. I know I am.
I recently had a security system installed at my business. I needed to add cameras and remote monitoring. The first company I used (Global Security) overcharged me, didn’t properly install the cameras, didn’t properly program the system, didn’t finish installation correctly. So I called Shane at Applied Automation on the recommendation of a business that I trust. Shane came over the next day and in less than two hours fixed all the mistakes that the last installer made, also enabled features the last installer was either too lazy to turn on or simply unaware of and put the remote monitoring on all my devices. His rates were competitive and cheaper than the alarm company’s service technician would have been. And Shane was friendly and dedicated. You could see he wouldn’t give up. The system the old tech sold me was complicated but Shane fixed it anyway and was good for his word. My system now works like it should. I will use Shane for all my future security /​video needs.