SmartStyle

I used to go here until the manager fired all the good stylists. The one that is still there told me how I should have my cut done and did the opposite I wanted. I don’t mind Smart Styles, but sorry, the Albion location is dumb and they like to flush out good talent and keep stupid.

I had just walked into the OPEN salon/​store at 6:50 PM on 02/​10/​2013, Sunday when the assistant walks in and announced that the store is closed. I told her politely (with a smile, if I may add) that I was only looking to buy a bottle of shampoo and was not in need of any services to which she cut me through midway and repeated that the store was closed half an hour ago. OK I understand. Then Inasked her, politely yet again if I can have the product billed at Walmart’s billing counters — I honestly had no idea to which she again repeats that the store was closed half an hour ago. I check the timings outside of the store and it indeed says that store closes at 6PM on Sundays. But I don’t understand why she hadn’t actually CLOSED the gates even 50 mins past the closing time, deluding customers like me into thinking that the store was open. And what was the need for the impatient rudeness. Is it a crime to expect some polite answer for an enquiry? Highly disappointed at the way the personnel behaved tonight. I doubt if I am going to go back there again nor if I am going to be recommending the store to friends.