Lung Diagnostics

I literally came here for a diagnosis and got no new information other than what had already been given to me previously. Waste of time. And most, not all, but most of there staff is rude. This «clinic» caters to older individuals and I felt I was dismissed because of my age.

If there was away to give a business no stars, I would on this one. After my primary doctor made a referral to them. it took them a week and a half, and I had to contact them. Another few days to get home sleep study machine, then a week to get results, again, with me contacting them. I set an appointment for a sleep study then and IIIII, unfortunately, had to cancel, due to sickness. I rescheduled for the following sunday night. I got there. they hooked everything up, neither of the face mask were comfortable and being clostaphobic caused a huge problem. Along with the noise, people in the hall,
and someones phone ringing. I never could fall asleep. So, before midnite, I had the male nurse remove the equipment, because I was completely uncomfortable and very agitated by the goings on. He did and I went home. He was to have someone call me and they never did. We just got a bill from them were they charged the insurance the full price for the study and sent me a bill for a supposed co-​pay. We have satisfied all our deductibles and co-​pays for this year. I called on 7÷3−14 to discuss this and spoke will Holly in the billing department and I asked how they could charge for something that was never completed. And why was there a charge for me. SHe was the rudest person, I have dealt with in a long time. She told me, I should have contacted them. And that it was my responsibility to find out why this happened. I explained I had talked to united health care and was appealing the payment to them and she said, why didn’t I call them. I WAS! But she just got more ignorant as the conversation went on. And asked if I wanted to talk to the office manager. I said, yes, since I wasn’t getting anywhere with her. She put me on hold and I stayed for 10 minutes before I hung up. I never did get a call from anyone here! So, if you need these type of services, BEWARE OF THIS PLACE!!! UNPROFESSIONAL NOT COURTEOUS! AND BILLS FOR SERVICES NOT RENDERED!!! I hope someone reads this and decides to call me. Or maybe they will, when the insurance payment is reversed!!!