Firestone Complete Auto Care

This place is phenomenal! I made an appointment today to get my battery replaced and they were so fast. I was in and out in less than a half hour. They’re polite and very knowledgable. Highly recommend them over pep boys any day.

Great Firestone! I drive over 65K miles a year. Accordingly I am at Firestone Auto Centers’ quite often. Of the dozens of Firestone’s that I have been to the one on Wolf road is one of the best. They have a boat load of talented mechanics, top notch service managers that are also not afraid to suggest you go somewhere else if it can save you money.
The customer waiting area had free K cup coffee, free wifi and cable TV, and despite being hot outside the room was very comfortable. Service Managers Dave and Shane were helpful and kept me informed.
Firestone guarantees their repairs at any of their centers nationwide. Try getting that from your local mechanic or even places like Pep Boys, Aamco, etc.
You can trust these guys.

David the GM always treated me well on Central and I ended up using the Wolf Rd store because Central wasn’t able to fit me in.
Great service, free Wifi and free coffee. My only complaint is the waiting area is surrounded with floor to ceiling windows and the glare gets really bad after 3 pm. Otherwise a great experience.

Yeah first it’s the headlight wouldn’t work and I needed an inspection anyway so I stopped at Firestone on my way home from work yesterday to get things taken care of. The staff are courteous, the space is clean and well organized, and things were explained to me before anything was done. I passed inspection but they suggested I get the brake fluid changed out so I did that too. There were several other things that they suggested needed doing based on the odometer reading and their guidebooks but I had the car serviced only recently and declined. I sort of felt like they were using the inspection as an opportunity to sell me services that I maybe didn’t need, but I was grumpy after being in their REALLY BLAZING HOT waiting room for an hour and a half. Firestone sent me an online customer service survey this morning and I griped BIG TIME about the waiting area. Next time I’m back there I’ll have to see if they’ve treated the windows somehow so the space is more comfortable. If not I’ll go read at Smashburger, which is right next door, and have me a chocolate shake while I’m at it.

This place sucks: does not matter what you go for they will try to replace your tires. I wonder if you were going to take you grandma there if they would suggest boobs replacement to sell you old rubber… RUN FAST. Not recommended.

David Crounse is the best. I had my cars service for over 10 years when he was on Central Avenue. When he moved I followed him to Wolf Road. This morning I called Dave for 4 snow tires, which he got for me. I also asked him to check on what was required for my 60,000 mile service and the cost. I have my quote and will leave my car on my next trip out of town. He and the staff couldn’t be nicer or more professional.

These guys a great. I had the pleasure of meeting the new store manager Dave who is the man! He did a great job of explaining to me what my options were and how quickly he could get me out of the shop so I could go on with my day. Josh, the service rep that worked with me also did a great job. He’s a cool collected guy who is a straight forward communicator and will set you up with the best tire options. Thanks!

This place is just like all other chain mechanics, they will try to sell u tires no matter how new your are and 2 and a half hours for a revised alignment since they couldn’t do it properly the first time