Wendy P Liao, DDS

Very nice people… They help me ASAP when i’m in pain, due to my wisdom tooth needs to be taken out! Very friendly staff & specially Dr. Liao!!!

After a worse-​than-​nightmare experience at Western Dental (that business should be shut down by Dept of Consumer Affairs for fraud, incompetence, and harassment), I «yelped» nearby places that offered implant surgery as I’d recently lost a molar. The pre-​surgery consult and f/​u were thorough and pleasant. The surgery went flawlessly and, judging my the x-​ray of the completed job, the actual implant was perfectly aligned/​place. Her staff were all helpful and courteous (Bob is an absolute delight and his knowledge and skills and personable manner went a long way to lower my pre-​procedure anxiety. I can’t think how any aspect of this could have gone any better and I encourage anyone contemplating implant surgery to replace a missing tooth, to GO FOR IT! And have it done here by Dr. Lian’s team. If I had the money, I’d have all my natural teeth replaced with implants — no more toothache ever again … no more decay … no more cavities!

clean. fast. friendly! and right by my house? not looking forward to surgery, but I feel i made a good choice and I’m in good hands.

My 10 year old son needed four teeth taken out as he gets ready for braces. I decided that general anesthesia was best for him since he doesn’t endure pain very well. I was so scared about the surgery going wrong that I was in tears just before the surgery. It turns out that Dr. Liao was done with the surgery in 10 minutes and the rest was recovery. Her staff is so kind and takes the time to make you comfortable with the procedure. My son’s recovery was easy. He stopped bleeding before we left Dr. Liao’s office and we gave him only one dose of regular children’s Tylenol when we got home. (Not codeine) The novacaine wore off after an hour of being home and he didn’t complain of any pain. I only have to mention that Dr. Liao’s billing person (Sandy) could be better. As soon as the surgery was done, she said, «ok, let’s take care of the payment now». I didn’t let this get to me since she isn’t the one in the room helping out with the procedure. Thank goodness! Overall a great experience and would recommend Dr. Liao.

Dr. Liao and her staff her great and friendly. I went in for a wisdom tooth extraction and it took Dr. Liao really quick to get it out. I wasn’t in much pain afterwards either. The office is very nice, clean, and professional. Highly recommended.

Wendy and her staff are the best! I needed dental implants for my two front teeth and Wendy took care of me! Throughout the whole process she was courteous and professional. She was patient with my questions and really helped me feel comfortable. During the healing process, she checked in with me frequently and was available for all my inquiries. Thankfully, I never had any infections, and the healing process was just as Wendy described it. It has been two years since she did my implants and to this day, I have two straight front teeth! Three years ago I could not bite directly into an apple, now I can bite into anything with CONFIDENCE! You can TRUST Wendy to take care of you!

Dr. Liao is great and very nice and professional. She originally planned to take all 4 of my wisdom teeth out at once but she only had time for 3 because my bottom two teeth were impacted and very hard to get out. I guess I was also talking towards the end of my surgery so that didn’t help her at all, lol !
The office is very nice and clean and all the workers are professional. The only problem I had was the time it took to get responses when it came to financing the surgery. Some emails and phone calls were not returned as promised but otherwise my experience was great! I experienced no pain at all during the surgery and even after the surgery my recovery was great and easy.
I would recommend Dr. Liao to anyone that needs implants or their wisdom teeth removed.

Thank you Dr. Liao for your great job! I was so nervous that my girl would cry crazy but your team is amazing… so warm and sweet to my daughter. Thank you so much!

As lovely as wisdom teeth extraction could possibly be! I went in on recommendation of my regular dentist to have 2 partially exposed wisdom teeth out (grateful for only having 2!).
The office is gorgeous and immediately puts you at ease upon arrival. The ladies at the front desk are as lovely as they are helpful and made me feel right at home.
For the consultation, Bob took a panoramic X-​Ray (crazy cool!) and took a basic history in a clean and comfortable room. Dr. Liao shortly followed and explained the procedure in accordance to what showed up on my X-​Ray. She was thorough, informative, and very friendly! I scheduled my procedure without hesitation. They called the ‘scrips a few days before so I would already have them on hand when I got home.
When the big day (today) finally came, I was nervous but that was quickly squashed by the staff’s welcoming and friendly demeanor. Each of the staff took time to explain each and every thing they were doing which also helped put me at ease. Within minutes, i was in a chair, oxygen going, and I.V. in place on the first try which NEVER happens with me! I recall brief moments of consciousness during the procedure, but was out for the most part. Once we were done, they sent me off with a bag of «goodies» including gauze, aftercare directions, and tea bags. My recovery is going smoothly thanks to the meds, and was pleasantly surprised by a follow up call a few hours after the procedure.
One of the things I appreciate most about this office is the time they take to explain every part of the process, before and during. For a worry wart like me it’s rather comforting!
Overall, I am happy with my choice in this office and would recommend!

Dr. Liao is knowledgeable and professional, did great work for my daughter. Turned a nervous experience into a quick and painless one. Thank you!

Dr. Liao is great! A few weeks ago, I woke up with major pain in my jaw. My wisdom teeth were growing out and in a panic, I began calling every oral surgeon in Alameda. Dr. Liao was the second oral surgeon I called, and Sandy answered the call. She was very sympathetic and was able to schedule a same-​day appointment for me! She even pointed me to their website so I could fill in my info before going in.
Once I was in the office, they were able to see me quickly. I had emailed panoramic xrays to them earlier that day, and they had everything pulled up and ready to go! Dr. Liao came in to take a look, and was very personable but efficient. She told me that I would need to get my wisdom teeth out ASAP, and walked me through the procedure in detail. She even showed me a video of what would happen during the extraction. Sandy then came in to set up an appointment for me. I was in between insurances at the time and wanted to max out my previous insurance, and Sandy was able to work that out for me. She set an appointment for the following Tuesday, and made sure I had everything I needed.
The following Tuesday, I went in for my extraction. Sandy, Roxie and Janel all greeted me by name and helped get me settled. They even told my friends to park the car in their driveway so it would be easier to help me out later. They gave me anesthesia and I woke up 30 minutes later with my wisdom teeth gone! The whole process took less than 40 minutes, and they gave detailed instructions to my friends. I went home and knocked out for hours, but when I woke up, I found a sweet voice message from Dr. Liao asking how I was.
It’s now been a week since the extraction and I am completely recovered! I originally had a post-​op scheduled but couldn’t make it, and the office staff were so helpful in making sure that I was recovering well. I definitely recommend Dr. Liao, and only wish that she could be my dentist too!

Dr. Liao is the best of the best! She is kind, caring, and incredibly knowledgeable and skilled. Her level of care and attention to detail is unparalleled. If you are looking for an awesome oral surgeon, look no further!
Dr. Liao was really great about answering all of my questions, and she patiently took the time to explain what to expect during the surgery. I had a complicated tooth extraction, and I was amazed I didn’t feel a thing during the procedure. I had no pain or swelling afterwards, and my gums healed so quickly.
Also, her staff is friendly and professional, and her office space is really nice, clean, modern, and equipped with the latest technology.

Dr. Liao extracted both my husbands and my wisdom teeth. She did an excellent job! I had absolutely no swelling or pain whatsoever, my husband had pain the first day (he is a man) and a tiny hint of swelling on one side for a couple days. It was a thousand times easier than either of us expected and a far less traumatic experience than our friends who have gone to other doctors. Go see her, she is the best!

I had a really traumatic experience with my first wisdom tooth removal where i was not treated very respectfully by my surgeon and therefore did not have any confidence going into the surgery.
Because of that last experience i was really scared for this surgery. Dr. Liao made me feel very confident. maybe its because the building used to be spa, but it was a very relaxing place to be. I recovered from surgery very quickly and it was very painless. I would recommend Dr Liao for all wisdom teeth removals in Alameda.

Dr. Liao performed a surgical procedure (repair of a facial laceration) on my chin 06÷29÷11. I wouldn’t send my worst enemy to her practice.
She was not wearing a gown, mask or eye protection, nor did she give me eye protection. FAIL. For a Board Certified Oral Surgeon, she threw Infection Control 101 right out the door, along with my confidence in her as a clinician.
Recap:
While on the stairs carrying a metal space heater, I lost my footing and fell. The space heater hit the hard wood floor, and then my chin hit the space heater.
I was alone at home and bled copiously onto my shirt and the floor but didn’t move for a few minutes to make sure I was not concussed and wasn’t going to lose consciousness going up the stairs to check out my injury.
I donned sterile, surgical gloves and irrigated the area with sterile saline. I would have preferred to have injected myself with some lidocaine, but wanted to be able to describe any pain accurately to whomever was going to fix me up. Using a Sharpie, I marked where I noted swelling and where the pain was most acute. Then I dressed the wound and called for a ride to the dentist.
Disclosure: No, I’m not your typical dental patient; I’ve worked as a professional in the field since 1995. So, yeah: I’m going to call Dr. Liao and her staff out on a few HIPAA violations, errors in billing protocol, and most important: subjecting me to contamination, disease, infection — you name it.
1^st Visit: ER basis — Assistant took a digital panorex for Dr. Liao to review. I was very concerned that I might have fractured my teeth vertically, through the roots and might need reconstruction with implants.
While waiting in a small consult room, I opened the cabinets (it’s a habit) because I didn’t see mounted glove stations or CaviWipes, which are should be stocked in EVERY operatory.
Dr. Liao breezed in and announced that there was good news: nothing broken, no fractures. I asked to see my film, which for some reason surprised her. «Do you know how to read it?» she asked.
Yeah, I do. And even if I didn’t, wouldn’t you, as a patient, want reassurance that everything was intact? Isn’t that just… courteous and common sense?
While charting up my medical history in the notes section, I mentioned as per my written forms (which were not in the room for her reference) that I’d donated a kidney, which she described as «kidney donation surgery». I was looking at the screen as she did this, and I corrected her: I had a donor nephrectomy.
If you’re a surgeon, write my f*cking medical history up in proper terminology; don’t get lazy.
I was exhausted from the whole ordeal already quite uncomfortable. I asked for Xylocaine as the local anesthetic because it lasts longer than Lidocaine, and I could already feel the bone bruising.
She gave me LIdocaine, despite me asking twice for Xylocaine. Nice, huh?
I was shocked when she didn’t gown up or use ANY barriers other than gloves and proceeded to suture me up, her face hovering right above mine, inhaling and exhaling into an open surgical field.
Microbes, anyone? You’d think she’d never heard of Dr. Louis Pasteur. My eyes widened and I was signaling with my hand, but I couldn’t speak and she paid no attention.
I got no written post-​op instructions, nor did I receive a phone call from her to see how I was doing. Ever. My GP, however, was kind enough to call that evening and four other times since to check in with me.
Through no fault of her own, Sandy @ the front desk was unable to verify my insurance benefits, which I later furnished for them, both medical and dental. I paid in full on the date of service.
I had to tell Sandy how to bill my claim (the codes on my walk out statement don’t match what they sent to Delta Dental) and that it was a violation of their contract as providers to continue to hold my money while my claim (s) were being processed.
First, Sandy insisted that I would have to wait until the end of the month (July) until the bookkeeper came in. I had to explain that Provider Relations at Delta would probably revoke their contract as if they did that. I got my refund check over two weeks later.
I also got post-​op instructions which were written specifically for me, as Dr. Liao said I was not her typical case. Most were useless because they were written for the first 48 hours of aftercare.
From my visits there, she is what I refer to as a 2^nd or 3^rd tier «molar popper». But visit the link on her website and yes, repair of facial lacerations falls under areas of expertise that Oral Surgeons (at least, good ones) possess.
Dr. Liao didn’t take any pre-​op photos of my laceration, which is healing unevenly and has two hard bumps which she said must be scar tissue forming. Yet she wrote me a prescription for antibiotics.
«I guess you’ll have to have a consult with a dermatologist of a plastic surgeon,» she said today, and shrugged.

Dr Liao is highly knowledgeable and skilled, I’m a doctor myself and recommend her with no reservation! She took care of my fractured molar as promised — absolutely painless and scheduling with her was a breeze. She’s a superb addition to the Alameda health care community.

I was referred to Bayside Oral Surgery for my wisdom teeth extraction. I did a consultation with another doctor and didn’t meet Dr. Liao until my surgery. But maybe it’s a credit to her that the surgery was a breeze (despite taking 5 tries to find a vein to administer the general anesthesia). I did not have much pain and didn’t really need to take the medication prescribed. She also called a few hours after the surgery. I was asleep and when I called her back, I left a message and was promptly called back again.

I made a Unilocal just to rate Dr. Liao
Shes literally the model for what I look for in a healthcare provider.
I urgently needed my wisdom teeth out because they were causing me hella pain. Also, I needed them out ASAP so I could heal for something important next week.
She took the extra effort to squeeze me in the day after my consultation to really accomodate my schedule.
She also did an awesome job in prepping me for it all and following up with me over the phone.
HIGHLY reccomend her!

Dr Liao is fantastic.
The surgery was a snap. I’m actually a little embarassed that I procrastinated so long and worried about it so much! Dr. Liao and her sweet-​as-​pie staff (including the front-​desk gentlemen … was his name Mark?) put me right to sleep, and while I was snoozing they took care of my wisdom teeth. They even let me keep the teeth! Apparently I asked for them sometime upon waking, which I have no recollection of …
I had no problems at all with the surgery or the aftercare. I know every situation is different, but you’d be putting yourself in excellent hands to choose Dr. Liao.
She is incredibly sweet, friendly and very concerned with patient comfort. I’ve been having terrible headaches that may or may not be caused by my wisdom teeth, which I’ve scheduled for removal with Dr. Liao.
She examined me and gave me all sorts of information about what may be causing the headaches. She also prescribed me some big ibuprofen to help with the headaches until surgery could take place. She informed me about different methods of anesthesia and let me choose which I was most comfortable with. I said, ‘I think I’ll snooze through this if it’s OK with you …“
One thing that I really liked was a disclaimer I read while filling out paperwork, stating that patients who have severe pain are pushed to the front of the line for surgery, and thank-​you to other patients for understanding. I might be a little inconvenienced if that happens to me, but I know that if I’m ever in severe pain I won’t have to suffer. She also operates one Saturday a month for people who can’t miss work.
Her assistant and x-​ray tech, Latoya, was just as sweet as sugar and the scheduling gal Ginger was really nice too.
If you have to have oral surgery, I would recommend Dr. Liao.

I woke up the day after Christmas with some not so nice teeth pain. I guess that’s what I get for being naughty. Since it was a Saturday, and a holiday, I had very limited options for any relief. I called several dentists and most were gone, but Bayside Oral Surgery was open, and had it not been for the awesome receptionist, Michelle, my mouth would be in ruins. Michelle alerted Dr. Liao of my situation and tried to schedule me for the earliest appt. on Monday. She called me back within an hour to confirm, as well as called in some pain relief for me to get through the weekend. Great follow through!
I arrived at their offices on Monday and the vibe is relaxed and the staff is very calming – not eerily calm like «you’re about to get a needle and some unpleasant experience in your face», but more of a «hey, we’re going to take care of you» feeling.
Dr. Liao didn’t make me feel bad for procrastinating in getting this problem tooth out. She suggested I get the remaining wisdom tooth out too, and that it would be an easy, quick procedure. She was very thorough in describing the procedure, evaluating my x-​rays and had a very nice demeanor. She didn’t make me feel like a crazy whiner, because I’m sure some people had it much worse than I, but I never felt like a problem. I was scheduled for surgery the next day.
Having never had my top wisdom teeth out, I always get nervous before surgery. The nurses were great and personable, and I didn’t just feel like a number in a bib with an IV. I woke up from surgery groggy but confident that I was ok. I had a nurse, as well as Dr. Wendy call me later on that day to see how I was doing. (Apparently I needed a bit more anesthesia than your average bear, but I’m ok)
I ALWAYS get the dreaded dry socket when I have teeth out. This time, I had none. Dr. Liao’s job was quick, efficient and had no complications. So much so, that when I went back for my check up a week later, I was told I was healing surprisingly fast and doing great. That never happens. My sinuses are even better!
Thanks to Dr. Wendy Liao, I have a few holes in my head, but not in my heart for Bayside Oral Surgery Group.