Black dress shirt came back washed instead of dry cleaned. When asked why they did that, they said it was okay to wash the shirt a couple of times. Who gave them the consent?! In addition, the black shirt and the black dress pants were covered with lint. They looked dirtier than before, just feel gross. Don’t know where they had been placed. When I was passing by the back door of the business sometimes, there was a van carrying the trash can sized buckets which were used to hold the cleaned clothes. The buckets did not look very clean to me.
M L.
Tu valoración: 5 Alameda, CA
Great service and very nice staff. My clothes come back like new, they do a very good job!
Kathy M.
Tu valoración: 5 Alameda, CA
My husband and I have been using Garden Cleaners for well over 10 years. They have always provided great service — going out of their way to accommodate us — and warm, friendly staff. Their alterations have been outstanding as well. That reliability will keep us coming back!
Jeffrey C.
Tu valoración: 4 Alameda, CA
I have been going to this place for a year now. They’re always on time and everything comes back nice. I had one issue with a garment still having a stain, but they took it back to redo it for no extra charge the next time I brought it in.
Iris J.
Tu valoración: 2 San Francisco, CA
Please see Cheryl H.‘s very disconcerting review. It gives me pause. Not sure I would trust this place with anything of value.
Stephen R.
Tu valoración: 4 Alameda, CA
I take uniform shirts here weekly and I’m thoroughly pleased with their prices, service and results. The only thing keeping me from posting a 5th star is the fact that parking is absolutely abysmal. A sign proudly proclaims that they have free 10 minute parking around the corner. In the 6+ months I have been going here, I have never seen that space free during business hours.
Ria R.
Tu valoración: 4 Alameda, CA
I like this place. I have been using this place(and a few others) for our dry cleaning needs for almost 5 years. This place is reliable(knock on wood) they havent messed up an article of clothing or misplaced anything yet. They always quote me a certain date and then have it ready a day or two before. The prices are reasonable as far as dry cleaning goes. Mens dress/suit pants are about 4.50 a pair and laundry for dress shirts is 1.25 I want to say. Man I miss being able to use this place, cant wait to get my dry cleaning done consistently once I move back to Alameda. Which is more than I can say for my current local dry cleaners who charges 9.25 per pair of pain and 4.50 for a shirt. ?!
Stan D.
Tu valoración: 5 Sunnyvale, CA
All these time, I have never had any problem with Garden Cleaners. I delivered by laundry and I collected them back on time. The ladies were friendly and hardworking. I think I am going to stick with them a little longer.
Greg R.
Tu valoración: 4 Milpitas, CA
I am surprised at the negative reviews; I have been using them for 7+ years and always been happy with service, price and quality.
Bob D.
Tu valoración: 1 Mendocino, CA
Avoid this place like the plague. I would have given them no stars if that were an option. Two bad experiences in the space of a month. First, a blouse worn once came back disclored. They said there was a stain. There wasn’t. They just used too much cleaner. They made no offer to pay for the loss or even give us a credit. Then, they were asked to remove a stain that did not come out on their first cleaning, and when my wife asked for the blouse, they had lost it. Understand, my wife and I had been regular customers for about two years. Then, when they mess something up(twice), they don’t offer to make it good. No oppologies, it’s just your fault. They’ve lost our business. Do yourself a favor and don’t give them yours.
Ed S.
Tu valoración: 5 Summit, NJ
Totally professional, always obliging & friendly, and they do quality work.
Tony U.
Tu valoración: 4 Oakland, CA
Sometimes, I use this place to dryclean my clothes. The service has always been reliable and I’ve never had any problems with my clothes. The people who work there are friendly and although I do not use this place all the time, they remember my name and always provide me with quick, dependable, affordable, and friendly service.
Aimee C.
Tu valoración: 2 Broadlands, VA
These guys are okay. They do a decent job about cleaning your clothes, but they aren’t always on time. I had a large load of clothes to be cleaned by Thursday at 1pm, I stopped by on my way home…(5pm) and only some of my items were finished. Good thing I didn’t need anything for that evening, or I would have had a coniption fit, but still, one of their dryers was broken, they could have called to let me know. That’s all I want. In a pinch if I need something clean, I know they’ll get it done, but if I’m on a timeframe, then i wouldn’t choose them.