Einstein Bros Bagels

I believe they went through renovations because those pictures don’t match with where I went. It did look clean, new/​modern inside, with the a fast food like, creative, easy to read/​choose menu on top. I got the veggie cream on toasted plain bagel. They even made my order a meal (discount) even when I didn’t know or realize it and brought my bagel to my counter space. Very happy!

Staff was so rude it wasn’t even worth it. I was the only customer in the store and the staff treated me like I was an inconvenience. I greeted them asking how their day was and wasn’t answered. Told them to have a great day and wasn’t answered. Rude rude rude from start to finish. Also almost died trying to get out of the parking lot. I ordered an egg and turkey sausage sandwich and the sausage patty went across half of the bagel at BEST. I just moved down the street so I thought I’d give them a try but there are plenty of other places to choose from around here that won’t be so rude. I don’t need a welcome wagon but common courtesy is generally expected when I’m forking out my money for mediocre food.

NOTE: This is not about this location but the Akron U Bierce Library location (which doesn’t show up on Unilocal).
THE worst bagel I’ve ever had in my life. Period. There was less than a tablespoon of cream cheese on it after I went back to ask for extra cream cheese. I take my bagels seriously and was angered and offended. I felt like I was eating a rock.
The price tag? $ 2.25. For $ 1.25 in NY you can get a bagel twice as big, 10 times (no exaggeration) the amount of cream cheese and many many times fresher.
Also, there were ZERO people on line when I ordered except for one girl chatting with the casher (not ordering anything); yet my bagel took about 5 minutes to toast — and obviously for the invisible cream cheese to be spread on.
I’d rather die a starving ghost by the vending machine then going back.
Again, I haven’t been to this particular location so maybe it’s different. If that’s the case, apologies. I simply thing management/​owner should at least know it’s offensive to make a bagel THAT hideous.

Wallhaven is lucky to have a bagel shop as nice as this one. Like any bagel store it is best that you don’t go when they will likely be busy. Since I know that I go before or after the rush. Their food quality is outstanding as is their Vanilla Hazelnut coffee. Like their mug club as well. Many healthy options.
The Veg Out sandwich is the best all– veggie sandwich anyplace. Staff is accommodating and friendly. Coupon club works for me. I don’t go in any bagel place that is busy because that kind of food can be time consuming to prepare.
It is a comfortable cozy little place.

Love it. This is my favorite bagel-​chain.

If you can get into the parking lot without dying, you win a bagel.

Okay, so it’s a chain. I know this, you know this. But Einstein Bros is still my favorite bagel place.
Now, I’m not from NYC, I don’t know their bagels other than that the rest of the world considers them to be the epitome of everything a bagel should be. So, with that in mind, if you’re an NYC bagel person, you’ll have to take my recommendation with a grain of salt.
Coffee is decently good, bagels are chewy and soft, and the schmears are delicious, but it’s the staff that really is their crowning glory. The new manager, Craig, is an incredibly pleasant fellow with great customer service skills. I was a bit skeptical as I was a huge fan of Julie, but Craig definitely has maintained her high level of service.
And, he’s just as sarcastic in the morning as I am. Which a gal can appreciate.
I’m a big fan of their Chipotle Turkey wrap (sans the hard cheeses) and their lox and cream cheese (jalapeño cream cheese for me!) bagels. They also have no problem holding a dozen bagels for me (potato bagels sell out SO fast) until I can pick them up on my way home.

This is our neighborhood bagel spot and my family used to love going here. Breakfasts before work/​school. Weekends, too. Now, I hate to say it, but I’m looking for something better.
The service is bad. It doesn’t even matter that the bagels are awesome. It shouldn’t take 15 minutes to toast and butter my bagel. No matter how busy you are.
If you have plenty of time to kill, though, the bagels really are good and the sandwich creations are clever and unique.
WARNING: This tiny parking lot is small, oddly shaped and at a (somehow) confusing 5-​way intersection. Park behind the shop if you can and save the paint job on your shiny new car.
I’ll be reading Unilocal reviews for a location with better service and organization.

Great quick bagel joint. I wouldn’t normally review a chain like Einstein’s but I wanted to give props to the particularly fresh salmon on my bagel and lox the other morning. Having just left Manhattan after a year and a half, this thing stacked up to some of the finer fare in the city.
Great staff behind the counter were friendly and helpful — always nice but rarely emphasized anymore. Nice to see!