Starbucks

It’s in the mall so of course this place is usually busy. Most of the baristas are nice enough.
Except for the last time I went. I wanted to get a drink with coconut milk but the barista said they didn’t have any and, «That drink is made with soy milk.» Um… Okay. I get that there isn’t any coconut milk, but it doesn’t really matter what the popular choice is, does it? Starbucks offers substitutes (which you have to pay extra for) for a reason. Not everyone wants soy milk as their dairy alternative. Next time just say you’re out of coconut milk and leave it at that.

I discovered a refreshing drink today from Starbucks. It’s an iced green tea. I don’t know if it’s already sweetened but I tasted some light sweet with minty flavor. But I like it!
This Starbucks is inside the mall so there’s always a line. But the staff are efficient so line moves pretty quick.
My latest discovery is paying through Starbucks app. Instead of carrying your gift cards you can load them up on your phone app. So cool!

Pretty long line but ddnt mind the wait. I rated 3 stars because they didn’t have an ingredient for a drink I wanted to try. Also, the area to get napkins and straws, it needed refill so We open the cabinet ourself to refill at least the straws.

not the best place to go if you want Starbucks.
look at the the drinks that need to be made with only one barista. this barista has no voice and you can’t hear him call your name once your drinks finished! my vanilla bean with espresso tasted like burnt water!

Just Went to get a hot coffee today. Was told their Brewer is «down» NO hot or iced coffee. That’s a first. Still in shock. Lol. Nice renovations though.

This is the only starbucks in the Pearlridge mall. Busy location too.
They are only a open walk up to business with no seats since it’s near the food court. I think they made it for those on the go.
But they take a long time. Junk part there is no place to stand while you waiting to get your order. Pretty much you can blocking the walkway after all they got a kiosk taking a lot of space. I would prefer if there were tables and seats in that particular space than a business.
What do you expect with a location that isn’t enclosed like most of their locations! In short, I don’t like their layout.
The barista taking the order made me feel rushed. Talked way too fast and wanted to get me hurry up.

Just like any other Starbucks on the island. The line is usually never long, and neither is the wait. Ordered a venti caramel iced coffee. It was okay, have had better. The cashier seemed a little annoyed with me because I accidentally said grande instead of venti, and after she wrote on the cup, I corrected myself. My bad.

I love the pearlridge Starbucks. Everyone there is soooo friendly and I haven’t found another Starbucks that could make a better iced caramel macchiato.

I come to this location in the morning when I’m working at the women’s center since its the closest one. I was really sad when the Starbucks at the old Borders closed but happy that there is still one left at the mall. Located in uptown Pearlridge (Macy’s side) near the food court, the line usually moves pretty fast or pretty much non existent when I go at 730am.
There are a bunch of old folks who have some sort of breakfast club in the food court in the morning but they are mostly settled in by 730. Occasionally there will be one of them in line ordering 5 or 6 coffees but they order it brewed so it doesn’t take long.
I love their hot white mocha. I will also order it with caramel walls to make it extra sweet. The Baristas already know me and punch in my order as soon as they see my face. They are very pleasant and I always feel welcome here. I wish I could remember their names but I’m so petite I can’t see their name tags over the counter but I do remember their faces and their constant smiles. They do look happy to work here.
If I didn’t have my dog Muppet, I wouldn’t mind working here part time, but he wouldn’t like me being away from home so much.
Of course I have the gold card from being a frequent customer and occasionally get deals and coupons through my phone app. I average one free drink a month and try to use my special offers.
One day I will buy one of their special Xmas gift cards. I wasn’t ready to pay $ 250 for the last one, but someday…

I looooooove this Starbucks location. First, majority of the employees there are courteous and genuine. When there was a problem ahead of me with a customer, an employee made an effort to immediately take my drink order, also timing was perfect, took about two minutes. This location is one of the reasons why I’m a gold card holder

I love coming here and getting my coffee fix before work! The baristas make a conscious effort to remember you and the kind of drinks you like and order. I had my husband pick up my coffee once and he said they took a look at my Starbucks gold card and knew what I was having. He said that he didn’t have to tell the barista my order; they just had to confirm it. Either I come here too often or they are just that good! Maybe the latter.

It was really busy when I first went and the mall was very loud. The barista asked for my order and while I was telling her my order she interrupted me and said that she can’t read lips and for me to speak up. I understand it’s loud but you could’ve at least been nice about it. Then when I gave my order she told me they didn’t have it and asked what else I wanted. Then she stared at the line behind me, looked back at me, and then rolled her eyes. I ordered something else, paid for my drinks and waited on the side. The guy who made my drink sarcastically said thank you and gave me a look. I swear this was the worst starbucks experience I ever had. I’m not sure if you guys were having a bad day but I will not be there ever again.

I don’t know how Sean does it, but he’s remembered my name for the past 5 years. Unbelievable. Plus he can make a crazy good Chestnut Praline latte too. The best. Sean is the best!

Can get busy on weekends because it is near Anna Millers and bed bath and beyond. Lot of people are this area for dinner. Oh yeah there is also bravo restaurant near by.
Tonight I got the strawberry passion tea with Thai walls. Had to get my fix for the night. I made sure I didn’t get it sweeten otherwise it would be too sweet. Try it !

I went to this location with my son this morning because we had an appointment at Pali Momi. There was no line, which was good because sometimes the lines at starbucks are forever long.
My son was sad they didn’t have blueberry bagels. The lady said they didn’t have an shipments for blueberry bagels today. She suggested my son get a blueberry scone. So he got one and a kids hot cocoa.
Of course my son didn’t like the blueberry scone. He ended up giving it to me. (He’s a very picky eater-doesn’t like too many sweets). As I was eating the scone, halfway done, I’m choking on something hard. I thought it was the blueberrys BUT it was a frikken stem. RIDICULOUS! Good thing my son didn’t like it, if not then he would’ve been the one choking on it.
I gave this place three stars because of how fast the service was and how nice the workers were. But a stem in the scone!?? GROSS!!!

Great service. Some guy stole my larger size drink so a barista named (Lance) made me a new one, and let me take the smaller size too.

This Pearlridge Starbucks (SB) is always a flurry of activity, no matter what time I seem to go. During my most recent visit, the holiday rush was in full swing and the mall itself was basically a madhouse. However, I will wait in the long-​ish lines at this location simply because I can ALWAYS count on the Pearlridge SB to have my favorite «Hawaiian Oatcake» … which, yes, can’t be found at every SB location and can only be purchased in Hawaii (I haven’t seen my favorite treat at any mainland SB location yet). The baristas here, however, are pretty quick, so even if I were to order a drink, I’m sure I would not have to wait for very long.
Here’s what I would recommend:
«Hawaiian Oatcake»: I usually go to SB not for drinks, but for this unique treat. I often buy two and stock them up for breakfast! These unique oatcakes are rich in fiber and bran, and they’re studded with cranberries. While others have complained that the oatcakes are too dry, I find them to be yummy. They are more bland in taste – something that can be easily solved with butter – and I just pick out as many of the cranberries as I can to enjoy my treat. Definitely a great on-​the-​go snack or a breakfast option. This is something I always make sure to get whenever I visit Hawaii, and I often buy an extra one to take back to Cali with me for the next morning’s breakfast.
«Gingerbread Latte»: Gingerbread cookies are some of my favorite cookies – as long as they don’t have an overwhelming gingerbread flavor – but I was really surprised by how much I loved this latte. I ordered it at the recommendation of one of my friends, who said it was her favorite holiday drink. It features espresso with steamed milk and gingerbread flavored syrup and it’s topped with spice-​infused whipped cream and real molasses drizzle. I got my latte with soy milk and without the whipped cream, but I could still smell the fragrant gingerbread aroma from the covered cup. I was pleased to discover that the gingerbread taste was not overwhelming – I could taste the spices but it wasn’t too strong – and I finished my tall-​sized drink without a problem. Since I don’t drink coffee often, I was a little concerned about how powerful the espresso would be, but because I got the smallest size, it probably didn’t have too much of an effect.
«Iced Skinny Mocha»: Once when I know I needed caffeine to get me through the day, I asked the barista for a recommendation for an iced, chocolaty drink, and she suggested this «Skinny Mocha.» It features bittersweet skinny mocha sauce, espresso and non-​fat milk served over ice. I liked the sweet taste of the mocha sauce, and I asked for chocolate drizzle on top as well. I got my iced drink with soy milk instead to prevent an upset stomach, and I was relieved to discover that I was able to handle the caffeine just fine – no jitters (since I don’t regularly have caffeine) and no upset stomach from the dairy. If I ever need a quick fix again, I would definitely order this «Skinny Mocha.»
«Iced Vanilla Latte»: One of my friends is a die-​hard SB addict and this is what she orders every, single time (unless PSL is back in season). This simple drink features rich, full-​bodied espresso blended with milk and vanilla syrup and is served over ice. I tasted my friend’s drink once and it had a subtle, sweet flavor, thanks to the vanilla syrup. However, the sweetness was very light — perfect to get you going in the morning or for a simple afternoon pick-​me-​up.
«Double Chocolaty Chip Crème Frappuccino Blended Crème»: Whenever I’m ordering frapps from SB, this one is my go-​to and probably one of my favorites. I don’t get this frapp very often (simply because I don’t visit SB very often), but when I get something sweet, this is usually my choice. It features a creamy blend of rich mocha-​flavored sauce, chocolaty chips, milk and ice and it comes topped with sweetened whipped cream and mocha drizzle. This drink is totally meant for chocoholics — the chocolate taste is definitely strong (until you reach the bottom of the cup and it’s more watered-​down). I love mixing the mocha-​flavored sauce in my drink and adding some of the chocolate powder to achieve a more chocolaty taste. But what makes this drink spectacular is the generous amount of chocolate chips studded throughout, which provide a welcome crunch. I always enjoy every single sip of this drink when I do order it.

3 girls behind the counter
3 customers in line
3 MINUTES LATER (3 FREAKING PEOPLE BEHIND THE COUNTER?!!)
«Oh…did you want to order!»
…seriously?
Not exaggerating. 3 workers, 3 customers, 3 minutes before anyone takes the time to take an order… maybe the morning shift has all the smart workers. I don’t know…

I have learned with Starbucks that it is all about the baristas. The menu is great, but no matter how delicious those pumpkin spice lattes or caramel machiattos are, your opinion of that location is a reflection of the service you receive. In my visits to this Starbucks location (Uptown Center), I have always received excellent service. They are friendly and attentive while also being quick to ring customers up. I was surprised to find that most of the reviews for this location comment on terrible service, but I am sure it all has to do with one or two bad baristas who, unfortunately, leave a bad impression on their customers.
Because this is the only Starbucks at Pearlridge (Boy, I miss the old Borders!), there is a lot of foot traffic and lines here. It moves quickly though, so don’t be afraid to stop and refuel for your shopping!

My Feel-​good remedy!!! My Guilty Pleasure!!! Yummmm… That’s all I gotta say!!! What else can I say about Starbucks that You haven’t heard already? lol My fave is either the Green Tea Frap with Whipped Cream, or the Shaken Passion Iced Tea!!! Their banana bread is soft & oh so good!!! I think it’s time for me to get my Craving Satisfied!!! See Ya… =)