Fan Shop The

I bought one of the Casablanca fans because I asked what was recommended. I was told Casablanca or Emerson were best. What was nice was that even though we were doing our own installation, I was told if there was any problem Casablanca’s warranty would service it in my home. Thankful there were no problems. The installation was simple too. I had very helpful service in the shop which was friendly and knowledgable.

We have bought several ceiling fans from the fan shop in Aeia. Always professional help and good service. Today went in thinking we’d have to replace one of our fans but David told us how to fix it ourselves. It works great now! Thanks David. We will definitely comeback if we need a new fan and highly recommend your store to all.

I wanted to buy a high-​quality ceiling fan that wouldn’t end up in a landfill in a few years, one that was meant to be able to run ²⁴⁄₇ (not uncommon here in Hawaii) without overheating, for years and years and years, and that had replaceable parts should anything break. I did a lot of research and comparison shopping online, but ended up buying from this local brick-​and-​mortar store because (a) shipping to Hawaii is often prohibitively expensive, and (b) I wanted a local dealer I could call for troubleshooting (something this shop does over the phone all the time) or bring the fan to if I encountered any problems with the fan in the future.
It turned out the fan I wanted was priced the same as the lowest price I could find on the Internet (not including the shipping), so I was pleasantly surprised by that. I was also happy that they had the fan (Emerson Midway Eco) in stock, so I could take it home right away. But they also do special orders if you have a very specific, less popular model in mind, or want to customize the fan exactly to your tastes. They offer the top-​quality brands in the industry: Emerson, Modern Fan Company, Casablanca, Fanimation. There were only two brands I’d like to see them offer that I didn’t see displayed in the store: Montecarlo and Minka Aire.
It was obvious from talking to the salesperson (Tomalee) that she knew what she was talking about. I asked several questions about the specs of different models and she knew the answers right away. Even though this shop sells high-​end brands, she did not steer me toward the most expensive models. In fact, she offered a suggestion (unprompted) on how I could save money by going with a different model for a smaller room that didn’t need as powerful of a fan. I felt like she had my best interests in mind and was more interested in making me a repeat customer, rather than making the biggest immediate sale.
I was very happy with my first shopping experience at The Fan Shop, and would definitely go there again to buy more fans if needed.

Quality is a trait I am constantly in search of. The Fan Shop has always been on it! The staff is genuine, and is a pleasure to do business with.