Computer Care

Finally got my computer back two months later still not working. They promised me a refund which never went thru. Now I have lost two months and $ 72.25 from these guys. And I am filing a complaint with the Better Business bureau. I highly recommend avoiding this business.
They finally refunded my money. I then sent my computer to Toshiba on a Monday and they had it back to me by Friday and even upgraded me to windows 8.1. Should of went with the manufacturer in the first place.

Very happy with David at Computer Care. Prices are reasonable and location is convenient. They charge a flat rate to diagnose my iMac but he also kept me informed of his findings and discussed my options. Really nice guy. I would recommend him to my friends & family.

I was a lucky about my two laptops. They would not turn on and I didn’t know if they were worth repairing. Both were made in Japan, so I wasn’t sure if anyone could fix them in Hawaii. One was really old (still running Windows XP) and the other was about 3 years old. I took them to Computer Care and they managed to get them both up and running without having to replace any parts. They even removed viruses and cleaned them up. I was very happy when I picked them up. I’ll recommend Computer Care to all of my friends.

Came here to get my dead Apple laptop fixed just from speaking to David who sounds very knowledgable I’m hoping he and whoever he is working with can help resolve the problem. So far 2 stars for now
So I finally got my laptop back on Monday and David explained to me what the problem. Tried it out yesterday and it works like when I first got it, he updated everything to the newest version and it’s running like a champ now and I appreciate the work that he has put in on fixing it I lost some things on their but oh well as long as it works again that’s all that matters, I’ll definitely go back if I have any issues, and if there is any issues within 30 days from when I picked it up I can bring it back. Thanks again David, and also thanks to Jasmine for the call back making sure that everything was going good mahalo great customer service.

WHERE IS MY COMPUTER?!
I brought my computer to Computer Care in JULY of 2014. It is now September 1^st, and I’ve yet to hear from them. I have called about a dozen times and spoken to their secretaries, and they always say that the repairman is «not in the office» or «he hasn’t been in at all today.»
All that was required was a simple replacement on a hard drive for a MacBook Pro. That’s about 20 minutes worth of work, right? An hour at most on «repairman time.»
I had a MacBook Pro screen and hard drive repaired same day by a different repair place, it just so happened they were closed when my computer wasn’t working so I tried Computer Care.
I have NEVER been so disrespected by a small business like this. All I want is INFORMATION when my $ 1200 laptop will be ready for me to pick up. It’s been over a month!
Calling every 3 days doesn’t work, so I’m trying Unilocal

Perfect! Best experience I have ever had with any sort of repair shop (laptop or not). So, we had a cracked screen and went to Best Buy and asked them, but they said it would take 2 – 3 weeks! I went to Unilocal and found Computer Care and boy was I lucky! They fixed the screen in 2 days, which included 2 day shipping so he must’ve fixed it the same day he received the part. If I ever have another problem anywhere on Oahu I am coming here with my laptop.

Took in my computer after I tried to connect my IPOD and the computer unexpectedly restarted and would not boot properly. They corrected the problem promptly and added some things to do periodically to avoid problems. The shop is professional and reasonable and have earned my business. I would recommend them to anyone.

My first desktop built by myself was working fine until a week later. With no knowledge of what went wrong, I searched around and found Computer Care. All the reviews are spot on. I walked in without an appointment or a phone call and sure enough he took my computer in on a whim. David is really friendly and knowledgeable about computers. If you got a problem, he’ll fix it. Price is reasonable and professional service is what you’ll get. I will be coming back to computer care if I ever find myself with computer problems for sure!

Decided to fix my dead desktop here after reading reviews on Unilocal.David was friendly and very knowledgeable. Rates are very reasonable and David does not speak to you in geek language. i was fortunate to come when he was not very busy and he turned my repair over in a couple of days. He was able to restore it back to better than original condition. I am very happy with my experience here. Check David out… you will not be disappointed.

Very helpful and awesome service! David is knowledgeable and accommodating. I bring all my laptop, desktop and iPad problems to him and he has not failed me yet! Pricing is reasonable fir the exceptional service and repairs you get!

I recently took my computer here to get fixed due to some viruses I had and also, my computer was in need of some routine maintenance. Their customer service was very good here. They were very honest, professional and polite. I had the unfortunate timing of coming when they were really busy, so they said they couldn’t have the computer fixed for about a week or more. Since that’s not an option for me because I use it for school work everyday, I opted to pay the extra fee for 2 day service. They offer 2 day service for about $ 50 extra (in addition to your repair bill). I’m not too sure how prices compare from place to place, but I paid a total of about $ 190 to get my computer cleaned out, fixed and working right. They had it back to me the day after I dropped it off. I’m grateful they were able to do it so fast and they were conveniently located by where I live. I would come back again if anything else comes up with my computer. Great service!

I went to Computer Care on a whim… My macbook crashed so I called every computer repair stores to quote prices. I spoke with David and he was quite knowledgeable about computers. They repaired my computer quickly and efficiently. I would recommend them to anyone.

I took my laptop in because I accidently infected it with a virus on purpose. What I thought was only one virus turned out to be 6 plus 181 Spyware infected files. DMD removed the viruses and infected files, installed antispyware programs that are easy to operate, performed general maintenance, and cleaned out dust from inside the computer all for a flat fee. Now it runs like a champ! Highly recommended!

Computer Care is a small, personal, caring business for computer repair. They are wonderful! David explained the IT process, the problems, etc. in everyday language that a person with limited knowledge of computers can understand. I really appreciated that. I was so happy to find them as I did not want to deal with a big impersonal company when my computer was infected with spyware and malware. Whether for your personal computer or for your business computers, I highly recommend Computer Care for any computer support and problems.

When I have a computer problem, I use Computer Care.
I’m not inexperienced with computers, and can do most things by myself.
But when I get stuck, I see David, and in the 3 or 4 times that I have used their shop, they have ALWAYS been able to fix my machine.
Aloha Alarm’s choice for computer repair is Computer Care.
Mark

Friendly service! Exceeded my Expectations! When my computer broke, I originally took it to Office Depot, to make a long story short, they held it for a week and told me it wasn’t something they could fix. To add insult to injury, I still had to pay a diagnostic fee of about $ 70.
Than I went to computer care, they found out the problem within 48 hours, they ordered the part I needed and my computer is running like it was brand new!
They really care about computers! I HIGHLY RECOMMEND THEM!!!

The absolute best customer service. Incredibly helpful and friendly. I definitely recommend giving them a call for any pc problems or questions. …This coming from someone who has never ever ever recommended a business for pc support.

This place saved me BIG time! So, I was struck with a nasty virus the night before a major paper was due. I panicked first thing in the morning and drove down to best buy so that the geek squad could check out my computer. Long story short, I was quoted $ 350.00 for repair, and that they would have to erase everything off my computer but could restore it for another $ 75.00. On top of it all, they said they would need up to 2 weeks to repair.
So Instead I randomly found Computer Care. Walked in at 10, talked to the nicest guy ever, who assured me that they could fix my computer without deleting everything, and that he would do a custom scan on it. Dropped my computer off at 10, picked it up at 3, total cost: $ 180.00. My computer is loaded with every anti virus run. Is running fast and smooth, and yes the paper is done. All in all, this place is fantastic, and highly recommended.