Aloha Alarm

Would highly recommend Aloha Alarm for all your security needs! Titus from sales to Jon our installer were awesome to work with and very accommodating! Outstanding services at unbeatable prices! Thank you Aloha Alarm for a job well done!

Very responsive, great pricing, no bs, fast installation. Best deal in Honolulu. Winning combination for a business. Highly recommended.

I’ve been pretty happy with these guys– from the installers-​to this morning when the owner called up to follow up on the false alarm we have this week.
As a business owner myself, I do find that rather impressive. Do yourself a favor and call these guys for your home alarm needs!

I was shopping around for an alarm company and checking Unilocal reviews. I was kind of surprised to see some of the larger, well known companies with less than stellar ratings. I came across Aloha Alarm and saw the 5 star reviews, so I gave them a call. I explained my alarm needs to Titus for my small space for my part time business. He gave me his recommendation which sounded great. What really sold me was when I asked him about a camera system. Because my business is held in one little room, he told me that a camera system from them would be overkill and that I would probably be better off with a camera system from Costco or Sam’s. You have to appreciate that he could have tried to make more off the sale from me by pitching their products, but he went with his honest opinion. Honestly, if he did try to upsell me on something I didn’t think I needed, I probably would have walked away and bought from somewhere else. Instead, he earned a customer that bought a system and signed on for their monthly service. You just gotta trust a company with that type of integrity!

I just recently had an alarm system installed in my home through Aloha Alarm. This was my first experience with installing any type of security system and I was very nervous and a little apprehensive. I had booked appointments with a few other alarm companies, but was immediately blown away by Isaac Lima’s presentation. He thoroughly explained the different systems and walked me through every part of the process. He was very professional and honest which assured me that Aloha Alarm was the right company to do business with. Once I decided which system would work best for me, I was pleasantly surprised when Isaac and his team had the system installed within the next week. If you are looking for a company you can truly trust with the safety and security of your home and loved ones, Aloha Alarm is the way to go. Ask for Isaac!

We needed an alarm for our business after multiple burglaries. Our sales person, Titus, was attentive to our needs from the get go. The installation was expedient and professional. We didn’t have to wait long for our affordable investment to prove itself. Within a week after our install, a burglar struck again. This time, armed with the alarm (pun intended) the police were able to respond within minutes. After reviewing the surveillance footage they were able to apprehend a suspect within minutes. I’m grateful for the professionalism and service I received, and the peace of mind.

We decided to give Aloha Alarm a call because of all the great reviews we saw online. We did talk to another company first, and were really turned off by all the negative reviews from their customers. Long story short, Aloha Alarm quickly proved to us that they deserve all the great reviews they get. It’s obvious that this company takes pride in their customer service and strives to be the best. Our main contact was with Isaac, an Executive Manager who has been with the company from the start. His level of expertise in the field was obvious. He was able to answer all questions and assist us with getting an alarm system we feel confident with. His customer service was excellent and he made it clear that he is available to assist us around the clock. It was a pleasure to work with him. The technician, David, was also great. It is apparent that the employees of Aloha Alarm challenge each other to be the best, and take great pride in their company. So, I am sure you will get top notch service from anyone in this company. We definitely recommend Aloha Alarm. They are a great local company that we are proud to support.

Aloha Alarm should change their name to the «A Team» Alarm!
Just like most of the reviewers here, Aloha Alarm serves customers with their name on their chest, literally. Titus (Sales Rep) and Kean (Installer) are awesome; service, communication, and installation are all top notch. At no time did I feel rushed into any decision. Even when I had made a decision, they were always happy to make recommendations. They both seem to be proud of their jobs and it displays in their genuine customer service.
It is not everyday you see people who genuinely love their jobs and actually care about the customer. It is people like Titus and Kean that make local businesses great.
I am glad to support a great local business such as this. Mark, the owner, has really created a strong local company who cares about the people.
If you are thinking about getting an alarm system for your home or business, do yourself a favor and ask for the double dragons: Titus and Kean.

ask for Titus! he’s the best. awesome service!

Aloha Alarm is the best. Whenever I call, even during evening hours, when I am having trouble viewing the camera on my cellphone, a technical person always calls me back and is cordial and helpful. Recently, on March 3, 2015, I had a representative come to the house since the monitor was not working. It was a simple fix, turned power off and back on and everything worked fine. Now I know that I can do this on my own without calling someone to the house. The young man was very nice and I appreicate his help.
Thank you.
Nancy L.

Great customer service. When I had everything set up, Titus was super helpful with helping explain all the paperwork. Good military price as well. I recommend to all my Hawaii friends with an alarm!

Mark is very understanding and we had some issues with our system and even though we were out of warranty. He was very open minded and heard us out and didn’t charge us for the fix. The problem we had was due to a glitch from Honeywell and not Mark or his team, however he was kind enough to help us out and not charge us. Now our system is fixed and running smooth. They have such great customer service and take good care of his customers.

Just installed the new lynx touch screen alarm and had problems a few hrs after they installed the system… Sent the person who came to my house a video of what was going on got a call from mark that night and the next day everything is fixed and running smooth…
Great customer service !

My consultation on 9÷18÷14 felt impersonal and not sincere. Here’s why: My whole reason for searching for a security company was because earlier in the week, a neighbor TWICE saw the same individual pass by, scoping my house. Shared this w/​the salesperson, talked about different setups and was told I could get my requested price breakdown emailed within 2 days. Unfortunately, the salesperson’s follow-​up was lacking and the proposal follow-​up was not received until I publicly complained on Unilocal 5 days later. Probably a good thing because I would have spent almost $ 1500 on a complete video system.
EDIT 9÷26÷14:
Today I received a phone call from Aloha Alarm and they were concerned about my review. They are a mom and pop, local business and they care about their company and shareholders. There are a lot of good reviews here for them. Judge for yourself. This company wasn’t for me but doesn’t mean others shouldn’t give them a chance.
EDIT 9÷30÷14:
To be truthful, it was more than just a «lost email» that gives you your rating. But if I elaborate you might call me again to delete or to «enhance» my review. P. S. I hope you and people you care about are safe. God bless.

Excellent service and installation, thank you John! John took his time with me and made sure that I was completely satisfied with my installation. I was also very pleased to be able to pick my installation date and time.
My family and I now feel safe and sound in our home. I highly recommend Aloha Alarm.

Pretty much everything you want from Alarm company.
Great service.
Smooth installation.
Better than expected pricing.
Easy to use system.
For our first appointment, Titus came over and made the decision process very simple. He earned my trust quickly. Never felt like I was being hustled into making a decision.
When the installers came, they informed me immediately that they were training a new installer. I thought this was very professional. I also listened to how they trained the new installer. Very impressive. I can appreciate that proper training will create better employees.
Once installed, they provided me with training and helped me set-​up on my computer and mobile devices. Very easy system to use. I really like how I can check the app on my cell phone at any time for peace of mind.
Highly recommend Aloha Alarm!

I am extremely pleased with Aloha Alarm. I called around to several alarm companies, some didn’t even return my call. Another company was more expensive and was not available to install within the timeframe I needed. I called Aloha Alarm and Titus met with me the next day. He was professional, friendly, and was able to schedule an install within the week! Our installer was awesome, worked efficiently, and I felt confident about the work he did. He walked me through how to use the system and even stayed longer to test out how the alarm reacted to our dog walking around the room. The system is very user friendly and I love the peace of mind that I can check the status of the system from anywhere using my phone or internet.
I definitely recommend Aloha Alarm, a local company with integrity and a strong work ethic!

I didn’t have a lot of experience shopping for alarm systems but needed to learn fast over the holiday season. I was very impressed that on a day’s notice (right around New Year’s) a sales rep came to my place of business and was able to give me an estimate.
The type of system and service and pricing was competitive with other alarm companies I’d contact. It was the service that helped me decide. The tech staff, sales staff, office staff and even the owner have been responsive to our many questions and concerns. And when we needed additional training or support, they were there.
I am using Aloha Alarm in three commercial properties and feel it was the right choice.

Aloha Alarm is amazing! They provided quick and friendly service. My system was installed as scheduled and my technician went over everything I needed to know.
Electronics and I don’t get along very well. But they guided me step by step and it was so simple!
Thank you very much Aloha Alarm! My business is safe and secured with your alarm system.
I would highly recommend Aloha Alarm to other Home/​Business owners!

When I bought my townhouse, I knew I needed to get an alarm to protect myself, dogs and well my house. I looked into a lot of local and mainland alarm companies. I went to the BIA Home Building & Remodeling Show in 2011 and talk to a few of them. Aloha Alarm was there and well I put my name in the raffle drawing for a free alarm and got it. So I decided to look into the company further and I tell you I am glad I did.
Titus was my representative and he is awesome. He explain about the company, the alarm, the options and the prices were pretty good. James was my technician and he was very professional. He helped me set up my alarm in the house.
It has been a year since I have used this company. I got the Honeywell touchscreen with door/​window contact, motion sensor and key fobs. It is a great system. Customer service is good and rates are reasonable. I have recommended them to my friends and definitely recommend them to you guys for your alarm needs.