Future Track Running Center – Agoura Hills

I’m not sure why but I never seem to have much success at Future Track. Twice now I have been ‘talked into ’ a purchase against my better judgement and been disappointed both by fit and performance. I think I’m just going to stick to Nordstrom for my running shoes from now on. Left to my own devices without all the fancy technology and ’ expert ’ advice I make better choices.

Gloria Rios is a superstar. Great assessment and affordable solution for my son’s flat feet and big toe «limitus». Definitely the place to go for professional foot care.

This store is a runners heaven as they have everything you need for all your running needs. I popped in here with a friend so she could get some things for her upcoming race, and I walked out of there with a beautiful, brand new pair of running shoes for $ 34! The store is clean, organized and decorated with encouraging and motivational exercise art and quotes. The staff are nice and helpfu. Looking forward to checking out some more of their merchandise next paycheck.

What a different experience vs Roadrunner Sport in Newbury Park… Totally attentive and knowledgeable running staff. Happy to spend our money here.

These guys are simply the best! I have a lot of trouble with my feet and finding the right shoes.
My foot doc said whoever put me in those (Brooks) did me a real favor! thank you guys my feet
love you.

Gloria at Future Track is the most knowledgeable sneaker person anywhere! I recently called her «professor of sneakerology». My family has been going to her for close to 10 years & she always provides the best customer service possible! Whether we have an injury or just need new sneakers, she always knows what’s best for us. Thank you Gloria!

Very helpful sales staff. They are knowledgable and make great suggestions. The shoes are on the pricey side but what good athletic shoes aren’t anymore? If it feels great on our feet we buy them. Purchased 3 pairs for the Boyfriend
and these cool & comfy shoes for me

The level of service that you receive at this running store is by far better than any of their competitors in the area. I was treated like a VIP from the minute I entered the store until the moment I left. Joey took care of me and took his time to guide me through the whole shoe selection process. What I appreciated a lot is that he did not try to get me to purchase the most expensive shoes. He was clearly an expert in his field. I would definitely recommend this store to my family and friends.

As someone who just used to buy whatever pair of running shoes was on sale on Amazon or at Sport Chalet, this place changed my mind. Who knew that what kind/​type of shoe you run in is so important? Well, now I know, thanks to Gloria at Future Track. I had meniscus problems before because I was running in a shoe for a pronator when I don’t pronate (An Asics shoes I got on sale on Amazon). My recent pair of shoes from Future Track had virtually no break in time because they were the right shoes for my feet and style of running. And my knee problem disappeared.
I can personally vouch for the fact that doctors, physical therapists and chiropractors refer people to this store because they are so knowledgeable and reputable. Their employees are avid runners, not just salespeople. Several employees also coach track/​cross country in the area so they know their stuff and can help fit children and adults into the perfect shoe for walking, running, and training.
Bottom line – This is not your average running store. Expect special attention and a customized shopping experience, in a no pressure environment. Ask for Gloria or Phil, although you can’t go wrong with anyone here. They don’t just try to sell you on the most expensive shoes or put you in trendy Nikes. They put you in the shoe that best fits your gait and are friendly throughout the whole transaction.
Highly recommend!

Best running shop from here to wherever. Smart help, everything you need and appropriate touch of technology. Lucky it still keeps it neighborhood flavored. Thanks Bill, Gloria and all.

From the moment I walked in, they took care of me! I’m training for a 10k and needed just the right shoe for my foot. They had me run and on the treadmill to see what kind of shoe would be best for my foot. My sales guy was very knowledgeable! I LOVED that. He wasn’t a normal shoe sales guy. Every shoe he put on my feet. I got to run outside and see if i liked them. They also have a 30 return or exchange policy, no matter the condition the shoe is in.
I’m excited to run in my new shoes! Thank you!

About a month ago I went into this store to exchange a pair of Brooks sneakers for a different size.
Keep in mind the sneakers had been worn prior… yet they were accepted as a return without nary a peep!
I could not have been more pleased in which the exchange was handled.
The sneakers were ordered… I was given a call about a week or so after… in fact to take it one step further… one of the female workers had offered to drive the shoes to my house! Unheard of!
Old fashion Customer Service… at its absolute best!!!
Kudos to the small store owner who knows how to do business… the way it used to be!

excellent, knowledgeable people– I have serious tendonitis issues and they were recommended by my podiatrist.
very very good

These guys know there stuff! I bought a couple pairs of running shoes and my daughter running shoes here. They really help with the type of shoe that fits your foot. Definitely a quality place to buy running shoes.

these guys know thier stuff we have gotten 4 pairs of shoes running custom fitted to each of us from here for various applications even special inserts for my dress shoes designed for standing for long periods!

I have been coming here for 9 years and I must say that the staff and customer service far exceed any large chain store. They are low pressure and care about you getting the perfect running shoe. If you are serious about your feet health, you should come here. It’s worth every minute of your time and every dime you spend. If there was a 6 star option I would select it for this store! Phil, Suzanne and Gloria are the best! Thanks guys:)

I was recommended to go here from my doctor for a new pair of comfortable shoe. They were awesome. Very knowledgeable staff and helped me to get a great pair of shows. Thanks Joey and Charlie for helping me out. Will be back once my feet are better and I can start running again.

I was referred to Future Track by my podiatrist. I recently broke a bone in my foot and needed some supportive tennis shoes. He referred me to a brand called Hoka but I’m sorry… they’re kinda ugly. Suzanne directed me to a pair of New Balance that achieved the same goal. The main thing I do with my feet is walk to the couch so I didn’t need a sales person with a high level of tennis shoe knowledge. But Suzanne seems to know her stuff and got me in and out in about 15 minutes. Next time I need a pair of shoes I’ll go to Future Track because I love to support local business. Run on runners!
Update: My broken foot wasn’t loving the New Balance so I went back to visit Suzanne. I decided that I could sacrifice cute for comfort so I tried the Hoka. Future Track has a 30 return policy so I was able to exchange the NB’s even though I wore them. Yay!

Excellent service. I was helped by Clayton who was a division one runner and his knowledge showed. He had me run on the treadmill and showed me on video how my ankles were moving in different types of shoes and figured out which ones would be best for me. Also, he did not try to sell me the most expensive shoes, he wanted to sell me the right shoes. Very satisfied. I won’t be going anywhere else for running shoes.

In my two years of running, I’m now on my third pair of running shoes. I have gone to many a store looking for the ultimate pair for my messed up feet. Of course, the big box stores don’t have the expertise that I need to figure out the kind of shoes that would work best.
On a whim I came in to Future Track because I was next door having lunch and I saw a sale table outside the door. I perused all sides of the store and then started talking to one of the associates. He was incredibly helpful. He knew about my pronation problem and started suggesting shoes right away. I was thrilled.
I ended up with a good pair of Asics that I’ve already taken for a test run and love.
As far as the store goes, they have trail runners as well as regular running, some clothes and running accessories. They carry NB, Asics, Brooks, and Nike as well as Merrell I think.
Do it! Buy some shoes and go for a run!!!