Agawam Dog Works

Do not use Sue, the mobile groomer unless you don’t really care how your dog looks. We used her to groom our cocker spaniel and she did the worst job I have ever seen. And we were told she has cockers of her own. She butchered this haircut. She shaved the top of his head but didn’t clipper his ears. She has that backwards… you’re supposed to leave hair on the top knot and clipper the top portion of the ears. I don’t know where she went to grooming school but not every breed is groomed alike. It’s her job to know how to groom each breed correctly. Don’t waste your money on using her unreliable service. The first appointment we made, she never even put in her books. The second appointment we were notified 20 minutes before her impending arrival that she would not be coming. Keep in mind that we had to take off of work each time we thought we had an appointment. Finally after the third attempt she showed up and this is the awful grooming job we received. She is a poor excuse for a groomer.

I use the daycare frequently for my 2 energetic black labs and have had a great experience. Dina, Ray and the rest of the staff are wonderful and really care for our pups– they always let me know if they notice anything worrisome (i.e.: diarrhea or acting funny), trim their nails when they notice them getting long, and always have treats when I come pick them up. I do wish their weekend hours were a bit longer as sometimes I need weekend day care, but that aside I’m very happy with Agawam and have been using them for the 6 months I’ve been in the area. Would absolutely recommend to anyone in need of a doggy daycare!

Great service, good work. Worth using for dog grooming and dog sitting. But it’s loud and rambunctious inside with the corral of dogs in the doggy day care service. Perfect for some, just not my scene. If they could put a wall up and separate the corral from the grooming service it would be more comfortable inside.

There mobile grooming service sounds shady! I called last week to get prices, they told me $ 65 for a dog over 100 pounds and $ 55 for a dog who is 80 pounds. I didn’t ask what that included. It kinda shocked me! So I call today, and they tell me each dog is $ 55, and I ask if what it would cost if it was only the giving the dogs a bath. She said that would be only for a bath. Her website makes it seem like it includes a haircut. Also, the website states their may be consideration for multiple dog’s at one household. So I asked for that discount. She said she does not give discount’s in the van. I asked why her website stated they did. She said she hasn’t updated her website. It sounds like she is making up prices and discounts as she wants.

I brought my puppy Charlie here all the sudden last minute to get groomed and was so pleased. The store has everything from organic dog foods, treats, fashionable collars, leashed, beds, like a doggie boutique! It was so cute and decorated. They even had doggie daycare with a beautiful white fence and toys in it. The grooming area was so nice as well. The dogs weren’t kept in crates but mini little fence sections of their own. It was so cute! My puppy Charlie is only 4 months and had been groomed once before so I don’t exactly know what to expect but I was so happy and impressed with the way he looked compared to the first time elsewhere. His coat was trimmed, shampooed, definitely conditioned and treated as well. It was so silky smooth and brushed out so nice. They did a great job and I will definitely be back again when I am in the area.

I bring my morkie here for grooming & occasional daycare. He always gets what I ask for and he always leaves a happy dog. Tell them Dragon sent you!

Staff is extremely friendly and knowledgeable. Smells like a dog park, not in the greatest way. But hey it’s a doggy daycare and groomers, doesn’t bother me. Didn’t get five stars because you need to really explain the cut for you dog precisely. It just said shave on my dogs card. Great price and value though. The cutters usually do a great job too. Shampoo, cut, teeth brushing and nails for around $ 40.