Planet Fitness – Addison

This gym is the absolute worst choice anyone who knows literally anything about fitness whatsoever. I would recommend this gym if you are a fat cry baby who gets offended easily, and or not interested in increasing your strength. Total waste of money and time.

Horrible customers service Victoria is by far the worst she ignored us because to busy on cell phones, we still proceeded to ask questions she told us I don’t speak English I think bloomingdale speaks your lingo wtf

BEWARE! I went into this gym August 2014 and CANCELLED my membership. The girl who processed the cancellation didn’t ask any questions, didn’t really seem to care. Well TODAY, 5 MONTHS LATER, I happen to check my bank account and notice they’ve been charging me for the past 5 months. They have NO record of cancelling my account. And apparently neither do I. I paid CASH to cancel (FIRST MISTAKE) and I don’t have my receipt. honestly who keeps receipts for 5 months?! I called corporate and you wanna talk about RUDE?! Wow! Extremely rude and they didnt care to hear what I had to say. STAY AWAY FROM PLANET FITNESS! You cannot use your phone when walking on the treadmill. they will yell at you. This is a HORRIBLE gym. Go to Xsport!

If you’re expecting something along the lines of Lifetime Fitness, then don’t even bother with Planet.
Being a college student, all I need is a gym that can give me the basic amenities and equipment to keep in shape, all for a reasonable price. For $ 10 a month, a couple dollars more than a Netflix subscription, Planet satisfies my gym needs. This location may not be the best, but if all you’re doing is going for a run and squeezing in some lifting, you can’t go wrong.
This planet location is divided into two sections: lifting and cardio. If you decide to do cardio, there’s several ceiling mounted flat screen TV’s that you can plug headphones into. The lifting section has a secluded «10 minute workout» area as well. The locker rooms near the back are decently clean and spacious.
The staff here are very friendly, for the few times that I’ve spoken to them. When it comes to business, my best advice is to come at times that aren’t as busy, otherwise it can get pretty congested really quickly.
Other than that, if you’re looking for a decent, budget-​friendly gym, Planet satisfies just that.

I’ve been a black member visiting from another location. Probably my 7^th visit. every time I’ve come here, there’s always been something wrong.
the one problem that has been consistent with every visit is the smell. Whether it’s in the gym itself smelling like Sasquatch swamp ass or the men’s changing room smelling like dirty nether regions, also, it’s very unclean. The floors in the men’s restroom are gross and so are the showers.
another problem is the attitude with the people that work here. It seems like a very hostile work environment. One time the manager on duty was literally shouting orders to her associates. and the associates ignore you when you first walk in. Came in today and my girlfriend and I weren’t greeted for a whole minute. The person behind the counter had her back turned while on the phone.
another problem is the lack of diverse machines. But then again, it’s a smaller PF.

This place is just gross, if I could give it zero stars I would. I live in Wood Dale so this location is very (unfourtunatly) convienient for me. Number 1 the no AC thing is a complete joke especially with the summer months ahead of us. If I wanted to work in 90 degree heat I’d just workout outside! Corporate needs to do something about this PF because it is going downhill fast, needs to be renovated and updated like all of the new PF around Illinois. I have been happily taking the extra 10 minute drive to Bloomingdale because that location is like a 5 star hotel compared to this dump. And dont even think about coming here after work because you wont even be able to step foot on any machine. Nothing but creepy dudes staring at you the entire time, this PF is so uncomfortable. Please consider getting the black member card and heading to Bloomingdale! Ugh this place is just YUCK!!!

Customer service is terrible, they are always creepy looking men lurking around and staring lol, it is stuffy and smelly, terrible gym to work out. I get it, 10 dollars but I used to go to a location in Chicago and it was ten times better.

This gym is at a convenient location, about 2 miles away from where I live and I have been working out here for a few years. I was even employed here in 2006 for a short time. Just recently, I upgraded to the black card so that I can visit the new Bloomingdale location because I am usually out in that area during the week.
Now, when you first walk into Bloomingdale location after being at the Addison gym, you will see a MAJOR difference that feels like a 5 star hotel fitness center (okay… over exaggeration) making Addison’s look like a GHETTO DUMP.
Addison’s location did however upgrade their machines to newer ones but THAT IS IT. The problems at this location are RIDICULOUS. The whole layout of the gym is atrocious and the maintenance here is at an all time low. I remember cleaning up after leaks when I was here in 2006 and they are still existent to this day.
I usually work out late at night and see the hired maintenance company mopping up and cleaning the bathrooms. So, it’s usually clean at night.
Anyway the problems I’ve experienced are mainly aesthetics and maintenance.
Problems at the addison location to list:
–NO AIR CONDITIONING– It’s ridiculously hot and humid and it’s not even summer yet. It’s really hard to breathe because the air is so hot. I was told the climate control unit was being fixed. It’s been 2 months since I asked. Nothing. What do they do to resolve that? They put 2 small lasko circulating fans in the center of the gym and keep ONE door at the entrance open to air the gym out. Yeah. Ghetto af.
–WATER LEAKS– Leaks all over the freakin’ gym and locker rooms. They have been placing buckets at this location since 2006 to collect all the water. The sinks in the bathroom leak as well and need said buckets.
–TANNING BOOTHS– Stupid location. Ghetto setup. Dirty. Smelly. Bulbs are always in bad shape.
–MAINTENANCE– Not bad, not good. I have run into some run down machines here and there but nothing out of the ordinary. Bathrooms are run down looking, scummy and always smell like urine. Every now and then, a sink doesn’t work and leaks from the bottom. Also, DON’T EVEN THINK ABOUT SHOWERING HERE.
–LACK OF RED LIGHT THERAPY– A missing luxury for black card members. If you can find this at other locations… Why not Addison? Oh yeah. Lack of Tanning rooms. You can’t just build another wooden box at the front of the gym lol. NO ROOM with the 2 other wooden boxes for tanning. This one isn’t a big deal, but any interested black card members would have to drive out of the way to another PF location to reap the benefits.
The Addison location could use a total revamp. At least to match other planet fitness locations around the area. Why leave it in the dust? If corporate is investing money into other locations, why not Addison? From my point of view, it gets an adequate amount of traffic. With a complete renovation, I don’t doubt it will get plenty more. But for now, Black card members are really at a loss with this location.
Upgrade and fix this gym. Renovate. Repair. Or even move this gym elsewhere! Business will then be better 10x fold.
This gym is a dirty sweatshop compared to other locations. If you live in Addison. It is well worth the drive to workout at the Bloomingdale location. Night and day difference.
If you are a regular member and don’t mind any of the above issues. Well, you’re way too easy to please and unfortunately, you don’t mind settling for less than you deserve.

There are few major issues with Addison PF that are driving me away from this location. Climate control, it is always hot and extremely humid inside pass winter, obviously there is a push to conserve energy but you will hear from the staff that AC is broken or being upgraded/​fixed, this is same story since the place opened up.
Place is dirty overall, maybe not the equipment but bathrooms have visible build up of dirt and could use a true clean up update. While you rarely interact with the front desk employees you can see their level of professionalism is low as they swear, text or simply do not care. I will be resigning and going somewhere else shortly, it might be only $ 10 a month but there I will pay $ 20 more to enjoy amenities of L.A. Fitness, it is trully NIGHT and DAY difference, Planet Fitness is simply run down and even with $ 10 a month you will finally grow tired of it.

I was a little disappointed that I’ve been a member here for years. paying my $ 10 a month and when I ask to bring my son once or twice during his spring break, they wanted him to pay $ 20 each visit OR join.
Ridiculous. I don’t mind paying $ 5.00 or even $ 10.00 to bring a guest but $ 20?!?
I may cancel and go to XSport

I’ve been a member here for over 2 years and the bad reviews always crack me up. What do you expect for $ 10 – 19 a month? If you want all the bells and whistles then fork over the $ 60 a month and go to Lifetime. You get what you pay for.
This gym is always clean. keeping in mind that it’s a gym, not a surgical operatory. You will occasionally find a random water bottle or hair dryer out of place and that’s about it.
Yes, there are some men with (brace yourselves) muscles here. After all it is a gym so don’t be so surprised to see people in shape. Do they grunt and scream in victory? No. People that say they do are lying. I spend enough time here a week to verify that there is no grunting.
The staff never bother me and I like it that way.
Yes, there is a pointless 10″ TV in the locker room that plays random 90’s tunes but it’s fine by me.
It’s kind of small but a decent location. Everything is new/​updated and it has enough machines and weights to get the job done and you’re in and out. Very convenient and lots of parking space.
ETA: **My ONE real complaint now that summer is coming is that the staff needs to turn the air conditioning lower. I’ve gone in there at times and it feels 80 degrees with zero air circulation. The staff probably doesn’t realize since they’re sitting up front by the doors but they would if they were running. Please turn the air on so we can actually feel it. This is the one thing that really gets me about this place.

I’m having a hard time wrapping my head around the bad reviews. Are they former Bally snobs that somehow feel like they «downgraded» to PF? Jeez relax people.
This is by far the most hassle free gym I’ve been to. $ 10 to join, $ 10 a month, and one yearly fee deducted in October. Wow! Soooo hard right?! OMG I’m tripping out here! (sarcasm) We had one issue with a billing fee and it was changed and waived in a matter of minutes. Hey it pays to know detail and not be an asshole right? People actually want to help you out.
ANYWAY
I’ve been coming here with my BF for over 2 years. You park, walk in, check in, then either get lost around the free weights, machines, or sweat your ass off on the treadmill or bike. They have a locker area and showers in the back that are always super clean when I’ve seen them. But since I live close by I never use them.
When I read that it’s dirty it’s mind boggling. Are these people secretly OCD? I’m a military brat soon to be married to a serviceman so you KNOW that cleanliness is deeply embedded in my persona along with organization. The only mess I’ve seen here is maybe in the bathroom with papers that may be left on the counter or a water bottle someone left around the machines. The shower/​changing area is cleaned almost every night (I know because I’m almost there every night). And always looks scrubbed. Do these OCD «Monk» type people only pop by twice then write these reviews?
One thing I like about this gym is that it’s simple. No complicated parking or «Where do I go for this… and where is this machine at???» etc. It’s all right there. You’re in, you work out, you’re out. That’s it. If you want bells and whistles and pay enough money to sell your dignity, then go to Bally’s.
They also offer self tanning here if you’re a black card member which I think is pretty cool, especially since we never get sun here in Chiberia but a few months a year.
Most of the staff keep to themselves, I don’t see them after I check in, so they don’t bother me.
And they got about 20 new treadmills and 10 new bikes a few months ago so I was scratching my head at machines always broken. Huh? They had 4 treadmills broken about a year ago. They also replaced ALL their weight machines with brand spanking new ones. The whole gym was actually uprgraded come to think of it.
The clientele here is mixed; you got a few gym brats, but the ages and ethnicities are pretty diverse with a good balance of male and female.
The best advice would be just to try it out and know what the cancelattion policy is. No contract at all which makes it sweet just to have a taste.

1. Gym is always dirty (if you plan to shower, bring sandals and Clorox wipes)
2. Machines are often broken
3. Staff is extremely rude. Extremely.
4. Very limited machine selection
The gym is cheap and you get what you pay for. There is, however, NO excuse for staff to talk in «lingo» (I had an entire conversation with a representative regarding my membership and I was in shock the entire time at the lack of grammar.)
It is worth the extra money and drive to go to a different club. Working out outside is a great free option. The location needs to shut down. It is an embarrassment.

I walked into the club, today and the female, long hair and glasses was rude as rude could be. This was the first time I went somewhere other than the DesPlaines club, but I guess I should have known everything about this club by telepathy!!! Not a good first impression!!! The 30 minute area was being utilized by some guy training his girlfriend doing squats and lunges on the steps… they were grunting and counting and in everyones way… so much for that rule! From what I saw, this is not a judgement free zone. Its time to close this one up… or get your staff to act like they care about their job… your members pay their salary! Get members to obey the rules and be courteous to other members. The vibe in here is just crap. This club is more convenient for me but I absolutely will NEVER be back here!!!

I’ve been a member for over 2 years and I go about 4 – 5 times a week. I really like this gym, and I can say I’ve been going to gyms for 40 years — and customer service wise it’s very good.
What I appreciate the most is …
1. I can hang up my keys upon entering the gym (really perfect in the summer).
2. They know me by name and actually say hello and good bye
3. Fairly good music.
4. It’s clean
5. At $ 10 per month it’s the best deal going
What I «wish they had…
1. A Sauna. I would upgrade for a sauna.
Other notes:
— It can be pretty chilly in the locker room (ladies)
— They have a dumb video/​music player in the ladies room that is senseless — hate it
— The colors carries over to the machines (purple and yellow) is cheesy.