Phan Cindy DDS PA

Dr. Phan is excellent. Perfect location for the Addison circle area, and office staff is so nice. Very thorough, and very flexible for appointments. Great experience.

I give 5 Starts for service and great work, the office is a bit outdated but you are there to get your teeth done. Cindy is very honest and one of the best Dentist ever, she don’t sell and up charge you as many dentist do. the office is old school, no computers and older type of equipment but she takes her time for each patient. I really appreciate her hard work

I have some pretty severe dental anxiety. Dr. Phan explained everything in detail and took the time to guide me through what she was going to be doing. Moreover, she was extremely quick and gentle. Her office is definitely no frills, but her patience and the patience of Veronica her assistant is amazing. They are also very sweet and timely. They never keep you waiting and are upfront about the cost and expectation. I dont know what else to say, simply the best!

As others have stated, there was no waiting time in the office. I only had a cleaning/​check-​up but was impressed at how thorough Dr. Phan was. She ensured to explain the process and the initial X-​rays which added comfort to my first visit at a new dental office.

You can’t believe everything you read from Unilocal.Because of the reviews, I made an appt with this dentist. My appt was set, and 3 days before my visit, something came up. I began calling the dentist office Monday (3 times) to reschedule, no answer. I called Tuesday, (at different times during the day) no answer. The most frustrating part was calling at 4:30, and getting a recording saying the office is closed at 5. So I ended up calling a different dentist whose office actually picked up for phone. But of course on Wednesday, I get a call from this office to confirm my appt. It felt good to tell them I had chosen another dentist and cancelled my appt. The front of the office is just as important as the dentist, so if staff isn’t picking up the phones, that’s not good for business.

I cannot be more pleased with the service at Dr. Phan’s office. As the other reviews claim, her office is no frills, but the service more than makes up for it. I never have to wait when I get in, I can easily schedule appts. and her technique/​skills are awesome.
I have had a cleaning there, which was gentle. When I had x-ray’s done she told me where there were some spots to watch, but overall, only said I needed one filled. The previous dentist I went to last year told me I had 12 cavities that needed filling and just the upper right quadrant of my mouth would cost $ 800 (what a sham!).
Later in the year, I accidentally chipped a tooth on a hard candy on a Sunday evening. By Monday morning the assistant called me, assessed the situation and offered varying solutions (and gave me an emergency number if I felt any extreme pain) until I could get an appointment. I wasn’t in any pain at all, so there was no need for an immediate appt., but it was awesome to see how prompt and caring they were towards me.
When I came in for my appointment she took care of the tooth, filled it and checked on the other teeth too. She was very gentle and other than pressure, no pain. It looks beautiful, by the way, can’t even tell it was chipped, and a few hours later after the numbness has worn off, still no pain at all. Feels great! Couldn’t be happier!
I’m super impressed and will continue to go back!

I’ve always been skeptical with dentists but after searching through insurance providers and ratings I thought id give this one a shot. Cannot say anything but good things about them. Great customer service! Definitely will be back for my cleanings.

What should you look for when selecting a dentist? A professional who PRIORITIZES what’s in the BEST INTEREST OF THE PATIENT. A dentist who bases their treatment plan to meet your individual needs and not on the idea that they are financing a home remodel. IMPECCABLE CHAIR SIDE MANNER. QUALITY workmanship that is conservative (not aggressive). This is what you get with Dr. Phan. I also love that the office is in Addison Circle.
FANCY EQUIPMENT DOES NOT MAKE A SUB PAR DENTIST EXCELLENT AND THE OPPOSITE IS TRUE AS WELL. There is so much competition in dentistry to set yourself apart that dentists pull out all the stops to entertain or distract their patients. At the end of the day you are the one paying for the high tech equipment and distracting tv screens.
Disclaimer — I was a dental assistant for more than a decade in NY.

I looked for a dentist on «yelp» and found them high rated, I was pleased with the service. they definitely deserve 5 stars, I had good positive experience with my appointment.
Thank you!

Dr Phan is excellent. Nice but low tech office. Very affordable. Friendly and considerate. She does her own cleanings! I’ve had 2 fillings and 3 cleanings.
Highly recommended.

Dr. Phan is really sweet and very gentle with my teeth and gums! Her office is pretty basic, but the service you get is worth way more than a flat screen T.V. on the wall — or something to that effect. She doesn’t make you feel bad about any problems with your teeth (some dentists have been quite rude in the past) and is extremely helpful about ways to solve any issues you may be experiencing. Sounds weird to say this, but I am actually looking forward to my next cleaning!!!

Called Dr. Phan’s office with an emergency fractured a close to front tooth. I’d read her reviews and she was in my neighborhood of Addison. Was so impressed with Veronica who answered the phone and even though Dr. Phan was booked solid. Veronica booked me during the office lunch hour! I offered to bring lunch, they just laughed and said – no need. How sweet these lovely people are. I’d seen another dentist in town who was insensitive, rude, cold, and wanted a ton of money to tell me nothing could be done right then and the office closed in 30 minutes! Won’t mention her name! Dr. Phan was gracious, knowledgeable, quick, to the point, lovely, wise and gave a cautious but smart warning after she had fixed my tooth! Stay away from caramel! The price was more than reasonable, whereas the other dentist only interest was to «sell a case» for a ton more money! Dr. Phan may you continue your incredible work and may God Bless you and Veronica!

I moved from Addison to Lewisville and I make the drive and still go to Dr. Pham. She’s honest and won’t rip you off. She is super nice and so is the staff. If you are looking for a dental office with 10 TVs hanging from the ceiling, this office is not for you. If you want a good cleaning and honest work, she’s it.

Dr. Phan is a refreshing surprise. Her office is «no frills» but the team is very nice. She even does her own cleanings! It’s great to have an office to cares about you and I appreciate the special attention they give you. If you’re looking for a great, honest dentist without all the hype, check her out!

It goes against the norm to like or enjoy going to the dentist but I have nothing but kudos for Cindy Phan DDS. She keeps a simple low key office in Addison Circle where the staff is always nice, the service is always prompt and I can always get the appointment I want without any hassle.
Unlike other dentist offices where the techs do all the cleanings; Dr. Phan does all her own work. She isn’t into ripping you off and performing unnecessary procedures like some dentists (Richard A. Seidler) and she’s big on prevention.
Simply stated, if you need a great dentist and you’re tired of dreading your regular visit, check out Dr. Phan.
(I like my dentist enough to Unilocal about her, that should tell you something right there.)