Kroger

Do you know why I HATE this Kroger? Every fricking time I come here, every time I pick up an organic dairy product, it’s always expired. I even had to point it out to the manager once. This is RIDICULOUS!

My «grocery store,» this Kroger is around the block from my home. I love the people, the store and the prices. I’m a senior so I do get a senior discount but I shopped here before I qualified because it’s the «little Kroger that could.» They’re extremely conscientious about responding to their customer requests; they’ve got a pharmacy (delightful people to deal with, they actually seem to believe they’re there to serve their customers!) and they have a good health food section. Their produce is fresh and, to my mind, sufficient. It is convenient! It’s my Kroger!

Glad for the renovation. Not happy about the inability to log in to the survey due to a lack of complete info from my receipt. Saw this a few weeks ago. Makes me wonder about survey manipulation.
Speed of shopping and check out was good in spite that it was the day before Thanksgiving.

I visited this store on November 6^th 1015, The store was is in the midst of a badly needed renovation. The store was filthy with raw food exposed on the floor. Steel shelves are precariously hanging and fell resulting in a laceration in my leg. The City of Addison was informed of the situation. The management is relaying the attitude of the corporation. Don’t shop here and beware of Kroger cleanliness.

This Kroger’s is in need of renovation! Most Kroger’s have an excellent selection of vegetables, fruit and seafood… this one however, does not. I feel like this place isn’t very clean.
The staff is always friendly and helpful, so this is in no way related to the people. It has to do with the up keep, availability of products and cleanliness.
I live within walking distance to this Kroger’s so it is quite a shame that I will probably end up shopping somewhere else due to selection.

This is literally the nastiest grocery store ever. I just walked in to buy coffee and couldn’t even make it to the coffee aisle because the store reeked.
I rarely visit this Kroger because their produce is bad and I have purchased stale food here before, but I thought I could handle it just for some coffee.
I was wrong.
I don’t know how Kroger stinks so badly when the Target and PetSmart that neighbor this location don’t have an odor at all. PetSmart smells better than the grocery store and it’s filled with animals!
I will not return to this Kroger location ever again. It’s disgusting.

I have been a Kroger shopper for 12 years, and moved near this location almost a year ago. I have tried to shop here for almost a year, and I’m done. The produce is horrid, dairy products on shelves are expired by a month or more, the deli staff is not helpful at all and will ignore you at the counter, my car was vandalized in the parking lot, and the store is dirty. Kroger needs to get a grip on this store. I was a happy Kroger shopper at the incredible location in Medical District on Maple, but this location is awful.

I have always gone to Kroger because I like their selections. This store is definitely in need of a remodel! I usually have problems with the baggers not properly bagging my groceries but the manager always assures me he talks to them. The staff is pretty friendly and willing to help unlike Walmart!

I go hear a lot to get groceries for catering. The biggest issue I have is the inconsistency. I depend on having certain products in stock. One of the manager likes to order the bare minimum so he doesn’t have to rotate a lot, which leads to empty shelves. Half the employees have been there for awhile and this store has a small time feel. Francis, DeOndra, Donna, James, Susan, Sherry, and a few others always give warm welcomes. The other half of the employees really suck, especially the night shift.

This is the closest grocery store to my apartment. I have always gone to kroger, no matter where I live. However, after 3 bad experiences here, I will not return to this one. I have noticed that they have many expired items on the shelf so I have to check eveything I purchase there, especially dairy. They never have enough cashiers on and I am pretty sure they don’t have any electronic ones to improve wait times. So you can never just run in really quick because there is always at least a 10 – 15 minute line, no matter what time you go. The last time I went in, it was just to turn in coins at the coin star. The process is just dumping your coins in a machine, it counts them and then prints a green slip with how much money you get. I took my green slip to the cashier (waited in line of course) her name was Leslie I believe. I gave her my green slip and was owed 50.27 she hands me the 50 and then gives me a weird look and she is kind of searching for something. She then asks me if if I have the green slip. I said no that she had it and she gave me another weird look. She asks me if I can search in my purse for it because she thinks she gave it back to me. I know she didn’t but I thought, just in case she did and I was mistaken. I searched for it in my wallet and in every compartment up my purse. I didn’t have it. I was wearing workout clothes with no pockets so I knew it wasn’t on my person. She looks around her side a bit more and says she is pretty sure I have it, at this point her tone becomes accusatory. I tell her I know I don’t have it but I don’t mind searching again. She watches me search for it this time instead of looking for it too. I look up at her and said I don’t have it. So keep in mind, I am holding up and already long line and everyone is looking at me like I am thief (if I kept that slip, I could turn it in else were for 50.27 and get double the money) I pull everything out of my purse, tampons and all and lay it out in front of me I tell her this is all I have. I put everything back and tell her I can either help her look for it on her side or she needs to call for someone to help her find it because we are out of options. She suggests that I could just give her the slip and I could be on my way or she can call a manager, in a threatening tone like it would scare me to give the slip back. I said no, please call the manager. Manager comes over and the cashier explains to her that she accidentally handed the green slip back to me after she gave me the cash and that I said I don’t have it and rolls her eyes. I told the manager that she didn’t hand it back to me. By the way, the line behind me is not thrilled with me at this point. I was really embarrassed and to top it off I was in a hurry. Quickly, the manager finds my green slip and says really sweetly, oops mistakes happen. Cashier looks at me and says do you need anything else? I said yeah, my .27 cents. She begrudgingly says sorry and hands me my change. I said «you know, you really weren’t very nice to me about that» and then she produced another eye roll.
There you have it… yeah never going back, which sucks because now I have to drive far to go grocery shopping. Manager didn’t apologize and cashier really didn’t either.

Is this Kroger on Beltline in Addison still systematically robbing their customers? You betcha! I try not to go to this Kroger anymore. but once again mangos on sale for .99 cents and Kroger at the register is charging over $ 3.50 for 2 hoping you won’t notice.

I’ve been to MUCH better Kroger’s before. I was actually disappointed with this location. Not only is it one of the smaller Kroger’s but it had a very unpleasant odor upon entering.
Due to it being a smaller location, there was not a wide selection of items.
The time to checkout was pretty speedy though which I liked but I doubt I’ll return to this location again.

I go to this location because it is close to work, but it needs a remodel ASAP. It would also be nice if it had a gas station where I could utilize my Kroger points. There are usually long lines, and the produce section is horrid. Come on Kroger. Get it together.
The plus side is that most of the patrons are 85+ so if you want to feel young, go here.

This Kroger needs a makeover.
Compared to all the Kroger stores in Carrollton and Plano — the selection is not as good, everything is old and run down and outdated. The prices aren’t as good as Walmart. I would pass on this location and go to a different location or a different store altogether.

Oh Unilocal.There are times when a girl just needs a half, and others where she needs none at all. This case is the latter, unfortunately for the people of Addison.
Customer service: They need to get some. When you call before to ask a question only to be told that a specific department opens at 9am and upon walking in «uh um the computer, uh um no we can help you until 5PM» it really makes you wish that you hadn’t wasted your time.
The lady that helped me, well lets just say she didn’t. How is it possible to have so much ‘tude on a Sunday? I’m sorry that you hate your job/​and or are having a bad day, but what does that have to do with me? Can a girl get some service… pretty please?
What’s worse is that people don’t think they have to apologize after you dashed out of the gym to get your ducks in a row at Kroger so that you could be watching ESPN’s football preview. Now I can’t even enjoy that because I’m still annoyed.
Thanks a lot Kroger!

Not my favorite Kroger but it is the only grocery store close by in this area that has a decent organic and natural foods section (until Whole Foods finally shows up in Addison)! They carry a nice selection of Amy’s soups & frozen meals, soup starters, 3 or so varieties of evol burritos as well.
There is only one entrance and sometimes it gets annoying waiting on people to come and go because it’s really small. Yeah the inside is outdated and the entire shopping area it’s in is empty and a bit run-​down (okay the shopping carts are rusting…) but the folks there have always been nice and pleasant to me so my shopping experience overall is better.

Old and depressing store… prices aren’t even that competitive. Yesterday, the darn credit/​debit card machines all stopped working! Customers (including myself) had to walk out because we weren’t carrying cash. One dude got so mad after waiting in line, he just ran out of the store with a fake, plastic tree. lol.
Waste of time store!!! Please open something better and replace it! Addison is a great town and this makes it look crummy.

This Kroger is old & run-​down. Check the date on everything before you check-​out, just saying.
I’m wishing, wishing, sooo wishing it will close down and a Central Market will open in it’s place!

This grocery store never has everything I need… I don’t like shopping here and only stopped in to use the redbox. Tom Thumb is much better and not much further

An extremely awesome shopping experience for the most unusual item at a grocery store. Patio Furniture at Kroger, you ask? Surprisingly so.
The chairs to my patio set were severely damaged by the heavy hail storm a few weeks ago. The set is wrought iron, with thick vinyl straps on the seat and back of the chairs that were literally split in half by the large hail. I was heartbroken, loved this set and dreaded having to replace it after learning how expensive it would be to repair the straps on the chairs.
Did all my homework, roamed the net, checking out Sam’s, Costco, Sears, etc etc etc. To my dismay I was looking at $$$$$ for a new set comparable in quality to my damaged one. Gulp, So, decided to put this off for a while and just use the battered chairs, hoping I would not fall through the straps.
I frequent this Kroger location so close to home. It’s clean, well organized, stocked well, and with very friendly helpful staff. Not to mention that their pricing is usually better on the same items than Tom Thumb down the street, which I love.
Walked in one day last week, and in the «lobby» area was this beautiful display of patio furniture. A large rectangular table of steel frame construction, with slat and granite table top, in a deep chocolate brown color. Six sling chairs in a heavy woven cover, small stripes of tan and the dark chocolate. GORGEOUS, GORGEOUS, GORGEOUS.
And when I saw the price, my mouth dropped open. After the 30% discount with my Kroger card, I was looking at about half the price of others comparable in size and quality that I had previously found in my research.
It only gets better. When I got home, decided to call the store Manager for some details. I inquired about the availability of assembly and delivery, as I had no means to handle myself. (Don’t even suggest placing a screwdriver in this Klutz’ hands) Kelly advised they could assemble and deliver to me THE NEXT DAY. Hurried back to the store and when paying, asked about the charge for assembly & delivery. No Ma’am, no charge for this. Another mouth dropping moment. Have never heard of that anywhere else. FREE is not a word often used in retail.
Within 24 hours, I was sitting comfortably in my new patio chairs with a freshly made Top Shelf Margarita (from my own bar) celebrating my find. Oh so proud of myself!
KUDOS to all the kind folks @ Kroger; Kelly, the very accommodating Manager, the two very nice gentlemen who delivered my furniture with a smile and on time. These folks have customer care down to a fine science!
Oh, and the icing on the cake (or cookies in this instance). The Girl Scouts were there selling their cookies. Got my fix of Do Si Dos !