FedEx Office Print & Ship Center

Can I give this place a zero rating? Went this morning and Karen was the only person working there. While she was giving MS Word lessons to some guy on one of the computers there were two of us waiting for assistance and she didnt even turn around and acknowledge anyone else. I finally jsut spoke up and asked my question and she was terribly not helpful. Karen, I’m so sorry that you’re having a bad day but could you please act like you give a small shit? Why are so many customer service people so rude nowadays? I finally just left without getting the help I needed.

Wow! I was simply shipping a small hard drive in a small box. Yes i needed a little paper to help pack it safely. I inquired about my options and Sean told me with a blank face, we have paper. that’ll be $ 3.99 extra. After looking around and considering pulling paper from the trash can, i opted for their packing paper. I then watched Sean slowly turn around, pull about 10 inches of brown paper off a huge roll of paper, tear it in half and stuff it in the box. close it and returned it to me. I said «That’s it?» «You’re now going to charge me $ 3.99 for that little piece of paper?» He said «Yes, plus tax» without even looking at me. when he did look up it was to say «That’ll be $ 4.32» then wanted $ 65 for next day!
well, I’ve been to this place before because of convenience. NOW i will drive out of my way to go somewhere else. Fed Ex… You lost a customer over $ 4.32 and weak customer service. Way to go!
This place has way to many BAD REVIEWS to keep giving them my business.

Went here yesterday to send a POS part back to Time Warner Cable in the giant box they sent me in which to return it (which is a whole different review all together). I was the only person in there and I was finally «greeted» by the manager (brownish-​red headed guy with a beard and glasses). Told him I needed to ship the boxed item and that I already had the label, etc. This conversation then took place:
Mgr: Do you have the box they sent you to ship this in?
Me: This IS the box they sent me. It’s not a connect kit as the box indicates, but another component.
Mgr: You don’t have another plain brown box?
Me: No. This is all they sent me.
Mgr: So you don’t have the box? Is it inside this one?
Me: No. This is all they sent. (Opened box to show him)
Mgr: *SIGH* Okay.
He proceeded to weigh the box, slap a label on it, and hand me the receipt.
Mgr: Here ya go.
Me: Hey man, I appreciate it!
Mgr: …
Then he turned around and walked back over to continue the conversation with another employee I assume I interrupted by coming into the establishment to do business.
I will do all I can to avoid this place in the future.

I live right down the street from this location and I love it. The guy at the front counter is ALWAYS so helpful in assisting me with everything and can always answer my questions. I would recommend this FedEx office to anyone in the area needing these services.

Visited this site to print shipping label and drop off package. One staff member walked by without acknowledging me.
I went to the counter to drop off my package and was told to just leave it there, someone will take care of it. I haven’t experienced this lack of service at any other FedEx.
I don’t recommend going to this location

Can I give this place a zero?
This place consistently provides lower quality service than any other FedEx office, but that’s the ONLY thing they’re consistent with. I had a PDF printed 3x on the same paper within minutes, and each print was different. What was supposed to be lime and grass green went from decent to yellowy-​lime and solid GREY. Mian, the manager, was extremely rude. All he said was, «we don’t color match.» Uhm… Do you intentionally print crap to prove that point? That’s what appeared to be happening. The trip cost me $ 40 and these documents were vital, so nothing would’ve been worse than terrible prints, but not by much. I was offered no refund or discount. HORRIBLE SERVICE. Never coming back. The Office Depot next to Best Buy is a far better bet.

I really love FedEx, but this location service is stupid slow. I have gone here roughly 4 times in the past few months, and only was helped soon after I walked in once. Their hours are good for late night shipping runs, but the service really needs some work. The self-​service machine is always out of order, and the employees mostly the manager pretty much ignore you. There is one guy I deal with who is nice, but when he is not there it takes a ridiculous amount of time to get helpped.
If you have an option, go to another location to get much faster service.

horrible service. and no one could help my wife out to ship out a simple package. we left after 10 minutes of being ignored and went to the postal office.
this place is like a pop copy from dave chappel’s sketch show.

Easy breezy. Sometimes there is a wait but this is the go to place if you need something done.
You can even have your Fedex packages routed here for pick-​up.

Serves the need every time. Great location to ship from and make all of your copies at.

They have been really helpful with last minute quick jobs that I needed turned very quickly. I really appreciate them not just taking the easy way out and saying no that they couldnt do what I needed quickly.