Dunkin’ Donuts

I don’t go often to this DD but every time I go is through the drive thru to save time, but still they pull me over to bring my food outside, no sense of having drive thru, all because they want to make points on time per car that’s why they pull cars to the side,

I stopped at this location on my way to work, the man working at the drive-​thru called me «sweetie» multiple times, and actually requested that I smile for him before he would give me my coffee. I can’t imagine he is making men smile for him before he gives them what they paid for. I wish I had corrected him on the spot, but couldn’t believe the way I was being spoken to. I will never return to this Dunkin,

The breakfast sandwiches and hashbrowns are ALWAYS overcooked, hashbrowns are borderline burnt. I only go here for the coffee now after 5 or 6 attempts with breakfast.

I only went there to satisfy my wife (she is from the East Coast), but afterwards she even said she wasn’t impressed

Friendly, fast service. Good coffee! Miss the older lady who worked there last year. I hear she went to the Bartlett DD.

Every morning I start my day off with this Dunkin Donuts. The morning drive thru workers are extremely friendly and have no problems getting the orders correct. I use to alternate between Starbucks and Dunkin, but due to the extremely friendly staff at Dunkin, I now go there 100% of the time!

Butter pecan freezer burn and expired. Advise against pre-​packed ice cream.

If it wasn’t for the fact that this is the only DD on my way to work, I would bypass it every time. They always have system issues, they never apologize for it, and I never get a receipt even though their policy clearly states everyone does. I have a perks card to take advantage of their coffee’s being «on sale» for the first time that I’ve ever seen, and their system was out, I had to pay cash and they charged me regular price for all of my coffee’s. I have to be at work very early, and this is never a pleasant way to start my morning.

I am sorry to say but almost every time I go thru drive thru the drink is wrong. Last time we had a full car and ordered 6 drinks and it was a disaster! Not only did we have to repeat everything a couple of times at the ordering board, but when we finally got to the window we had repeat everything again. It was like they never took our order down. Everything was wrong. Drinks that were ordered without whipped cream had it on etc… So if you are thinking about ordering medium iced caramel latte with skim milk, no sugar no whipped cream, don’t go there! It seems to be too complicated of an order…

I have been going to this location only because it has been the only one around here that the machines are always functioning and my order is always right.
They keep up with all of the latest promotions and there is plenty of parking, the only down fall is that rainy days or bad weather the drive thru gets backed up. They are pretty quick serving customers.

Best coffee!!! Love all the flavors that they come up with! Not expensive at all, which is great. The employees are very friendly.

We stopped in for a scoop of ice cream and left wanting a scoop of all of them… And before you ask, we did not ask to sample them all or any for that matter. Instead, we drooled on the counter and choose two.
I ordered the pistachio almond and Reese’s peanut butter. Needless to say, I devoured them both and took comfort in having taken it home to enjoy. This way I could prevent the I’ll get one more scoop urge.
I guess it is safe to say that I like their ice cream almost as much as I enjoy their Chai tea. But, given the plethora of other ice cream and frozen yogurt options in the area, it is not my first choice. Their location and late weekday hours are the greatest draw. While it is not 24/​7, it is open later than the other spots during non summer months.
…24÷7 would be even better though. :-)

All I wanted was a cup of coffee, and maybe an apology for having to wait 10 minutes me and instead you came to window put my coffees down and went back to making coffees for another 5 minutes. For who? the cars BEHIND me? Is it abnormal for me to expect that you’d prepare my order before the order for the person behind me?
And instead of apologizing you go on a rant and tell me to call corporate franchise because you know damn well they wont do anything. And then you dare to complain about your customers who order a .99 coffee. Especially since I was one of them.
Please take a vacation or better yet, get out of customer service, its not for you. Not that it matters to you, but I buy regular priced coffee every morning and other items and have been doing so for 15 years and certainly will be glad to go up the road to another DD from now on. Shame on you Pratima.

Kicking me out at 11pm after I bought a stale donut is not cool.

5 stars for the morning drive-​thru crew– super friendly younger people who get your order correct!
Sadly, 1 star for the older people working the drive-​thru in the afternoon. Maybe it wasn’t always like this?:
1. They never give me extra lemon slices with my iced tea, even after I repeat that part of my order. And when I politely ask them for extra slices after they hand me my non-​extra-​lemon-​tea, they look at me like I’m crazy and speak to me rudely.
2. They also never seem to listen to my requests for «LIGHT cream» with my coffee, even after repeating it while ordering. The coffee cup itself isn’t even marked correctly– there’s just a tick mark next to «Cream.» Is it blasphemous to get light cream in DD coffee? Does the person on the headset have awful short-​term memory? Or does she simply not give a —-? After giving this location several tries, I have a feeling it’s the last option. I haven’t ever been brave enough to ask them to remake my coffee for me, but I have a feeling I would get the same look/​rude tone if I did!
3. One of the workers at the window does not say anything except the total, stares but doesn’t smile, and apparently can’t be bothered to stretch her arm more than six inches to take my money. I still say thank you and never get a response!
Bottom line: this location is a good idea if it’s your morning/​rush hour stop or if you need some bagels/​donuts. Otherwise, the Starbucks just down the street has better service and usually gets your order right.

Good location, but I do wish they were open late! At any rate, they always get my order right and are friendly and appreciative of my business.
They also have free turbo shots on Mondays, I don’t know if this is just a temporary thing.
Even when I go there late at night, the coffee is always fresh and they throw away the bad stuff (instead of letting it stay not the burner all night).
Plenty of parking, but the drive-​thru goes quickly as well and my coffee is always ready right when I pull up to the window.
*This location can be tricky getting into due to the massive construction going on right now.

Not open 24 hours… Boo! I feel like ²⁴⁄₇ is pretty standard DD protocol, but not here. whatevs.
This DD is fine. They have a Baskin Robbins but that’s not really my thing. I go for the DD coffee & sometimes hash browns.
The employees are friendly as f*ck, but heaven forbid you get stuck in line behind someone buying gift certificates, which are apparently a really popular thing here since on three different visits I’ve been stuck behind f*ckers buying what seems like infinity amount of $ 5 gift certificates and its absolutely maddening.
They’ve got what seems like a dozen employees working, but only one on the register, so while it may be nice conversation with the other employees while you wait, it’s a buncha bull that no one can hop on another register to relieve the growing line.
All in all, this is a nice DD location, but you’d think with its proximity to the multiple highways that intersect and run to airport here that they’d be open 24 hours and staffed to handle more than one walk in customer at a time.

They’ll charge you for every topping on a sundae… cheapos.

I’ve actually been here and I got my K Cups and was on my way! I love the juxtaposition of nutritious items from DD then the donuts and ice cream. hahah AMERICAN OBESITY!

NOt all DD’s are alike. Some are bigger than others and more approachable.
Some are dressed in different colors, and some have different flavors.
This is a nice one. Friendly and soft to the touch.
Yay DD!