Diva Spa Nails

The girls are rude and always in a rush to finish you off. Also they always talk in their own language as if they are poking fun at you. Twice I had a lady under training and she messed up my nails and had to get another tech to finish off the and redo the sloppy job, which wasted a lot of my time. I don’t think I am going back there

I say, I am a little pissed off at Diva spa nails, enough so that my latest visit (which was for a wedding) may very well have been my last. I give two stars instead of one because they sometimes can actually manage a decent job, but my past mani/​pedi could’ve been done better by my pup.
Bubbles in the polish, second coat of the mani didn’t go all the way to the base/​edges of the nail which was quite obvious with the color, bad filing job, pedi was the same as the mani with the slight advantage of being a further distance from the eyes and a more forgiving color, as well as a mediocre foot scrubbing.
For $ 37 plus an undeserved $ 7 tip, forget it, I’ll drive the longer distance to the place I like. I never should’ve settled for shit just because I was short on time, it was strangely almost embarrassing to let anyone look at them without an apologetic explanation… Which there was none.

My first experience at Diva Spa Nails was not good.
I went to Diva Spa Nails & asked for a white matte. He said okay. At the end, I saw he had left them all crooked and SHINY. I told him I had asked for matte and he said «what’s matte?» HOW on earth are you working at a place for nails but don’t know what the fuck matte is? Finally they told me they didn’t have matte & I was telling him that how come he didn’t tell me in the beginning. This one lady who worked there started screaming at me! She did NOT need to scream at me because I was not at all screaming at her. They are so square, very very thick & very bumpy! What I’m trying to say is Diva Spa Nails sucks!

Got service quick, but I feel like they did it in a hurry other salons take their time and do a good job, I got a no chip and she left clumps and did not do the job right I am a cosmetologist and I know how it’s done. She also attempted to fix a broken nail with some acrylic and did not take her time to shape it correctly and is bumpy as well. My friend also got poor results with a man named Kenny he did not do any of what she asked for and charged her for a set when she just wanted a fill. I will never return here again. The best nail place in Addison is Nina nails on lake st.

Horrible service first time I went there just for a no chip manicure I had puss coming out of nails a few days later… Gave it a 2 ms chance and my nails look horrible!!! No tip not again!!! Need to find a better nail place!!!

This nail spa is much better than Lovlely Nails. I have gone to both for a long time. When Jenny left Lovely Nails I was upset. I went other places until she opened Diva.
She is great and runs a good shop. Everyone there is good and very nice. I always feel good there. My nails always look great. Some of the reviews that were written are not the truth.

Reasonable prices, I’ve had great experiences with Kim and Rachael with no chip manicures and an eyebrow wax. Will definitely go back!

I’ve given them several chances and I’m done going here. They all have bad attitude problem. They aren’t sanitary. They keep using the same nail file on everybody. A lot of their stuff looks worn out. The last times I’ve gone in they are always rushing thru the service. Last time I went in I asked the girl if she had somewhere to go because she stabbed my toe twice with the tool. She was so rude and still didn’t try to be careful. Don’t waste your time here, you’re just another number for them.

After just moving to the area I was looking for a relaxing experience. This place was anything but. I went in for primarily a pedicure and after finding this place on Unilocal and reading reviews, I decided to give it a try. It was the closest nail salon in area and if all went well I would certainly be back.
Mind you it is November and about 30 degrees outside with snow on the ground and as I went bundled in my coat and boots I was greeted quickly and told to choose a color and go to the next room to begin my pedicure. There was no one in this room to greet me or assist with my belongings or even set up the spa foot tub. So I took my time waiting for anyone to come and decided to sit after removing my socks and boots. A man came about five minutes after I was sitting without a word started the water and walked away.
The water was tepid and continued to get colder as I sat there. He obligingly added more warm water yet didn’t speak to me. The pedicure itself was THE WORST experience I’ve ever had with a pedicure. It was painful, and uncomfortable. The water never stayed warm. The nail tech wasn’t exactly gentle or had any regard to my flinching foot in agony.
Once he finished my pedicure he directed me to the manicure area. He gave ABSOLUTELY NO ASSISTANCE. I had boots, a coat and my purse and I carried them all myself to the next area and he just pointed to the chair I was suppose to go to. He brought the bowl of soapy water and it was not warm at all. Also I’ve had better hand massages from my 3 year old niece. He was careless in his polishing technique leaving polish along my nail beds. He also gave pain in removing my cuticles and even made me bleed. He spent the entire time speaking another language and wasn’t even dressed in uniform like everyone else.
He made it seem as if it was a huge hassle to take care of me. If this isn’t his job he shouldn’t be there. I would have gladly waited for anyone else to tend to my needs and wants. I felt tense and uncomfortable the entire time. I didn’t leave a tip and while he did bring my things to the nail drying station he left them strewn across the chair and even dropped my sweater without an apology. He left as I sat at the drying station. Needless to say it was as cold inside this place as the temperature outside. I also smeared my nail trying to adjust my pants. Thankfully another nail technician assisted me although she also gave me guff with regard to the color saying it didn’t match
(it was the exact same color, I always read the name on the bottles because they are very clever– this time I chose «Viking in a Vinter Vonderland» perfect for the current season).
I would give zero stars for this place but they thankfully had a show on that I could keep myself entertained (distracted) with through the pain/​misery/​awkwardness of the entire experience. I’m mad that I paid for such subpar services and to see that it was just this particular gentleman because many of the other technicians were making small talk and enjoying their clients presence and vice versa.
Thankfully there are plenty of other places in the area to try. So I will continue until I find a place as warm, friendly and relaxing as some of the places in my old neighborhood.

SO cheap. I come here every time I’m in the Chicago area and they’ve always done a great job. Very fast service, basics mani pedi with a massage is $ 37. Highly recommended.

To start no one smiles at you. I called for a price and they answer as if they dont care. My pedicure was ok. Like I said no one smiles at you only at the end when you need to pay.

Service is horrible. The just want your money and to rush you out the door. The lady rushed doing my nails. When I spoke to the lady in charge to complain how I felt about my messy nails, she was extremely rude. She raised her voice and basically defended a bad paint job. Always ask the cost up front because I was also charged more money for something I was never charged before. And when I asked why it was more, I received two different answers. It’s clear they run a shady nail shop that is not concerned with quality work.

This place is horrible. My mom came to visit me from out of state and thought it would be a great idea to treat her to a pedicure. We were barely greeted upon arrival and told to pick a color and we were directed to go sit in a pedicure chair. We were looking forward to a relaxing time to get our toes done and get some pampering. Wow, were we in for a surprise… it took a total of 15 minutes to complete the pedicure, including the soak. Needless to say we felt like a herd of cattle, «get em in get me out.» It really felt like the game show minute to win it as it seemed as though the nail techs were in a race to see who got done first. In the end my mom won as the tech. Had actually cut her toe when trimming her toenail.
No apology, no I’m sorry, no nothing.
How disappointing… it didn’t end there. The customer service was terrible as well. We were getting ready to settle the tab and were trying to pay for our services. My mom asked the total bill as she was paying for her and I and wanted to get the total for two of us, it was difficult to understand them and because it was two different techs. We wanted to make sure that each of them were taken care of. Abruptly the manager was extremely rude and gave us the total and said, «that’s what they are trying to tell you.»
I am just so disappointed in the rudeness and horrible customer service. Needless to say we will never be back. I would not recommend this place to anyone.

Since last summer I’ve been seeing Cindy and she’s fantastic. By far this girl puts on nail polish straighter then any manicurist I’ve seen! I got a no-​chip mani a week and half ago and my nails still look like I just got them done. She’s very neat and precise and def. pays attention to detail. So you get all your nails to look identical in length and how they’re squared (or rounded) and you can bet your nail polish will look like a hand models out of a magazine. I’m impressed! Cleans the nail area real well also. It’s sad that this is so rare to find when you get your nails done though!

I used to be a regular here but their customer service has officially turned me away for good! I’ve been a regular since they opened and was always so impressed that the owner greeted everyone by name as they came in. I don’t know what happened but for about a year now every time I went in I felt as if I was a bother for them to be doing my nails… um hello I’m giving u business! I’m never greeted anymore and when I walk in they just talk in their language and tell me where to sit! I work in the same industry and I could not imagine treating any one that I’m gonna service the way they do! I even tried to brush it off and figured oh well but even when I’m being serviced I have tried to be friendly to the owners husband and spark up a convo only to be ignored! They are just rude here and with a million other places in town i do not need to be frequenting this one especially just for an ok service and water downed nail polish that takes three coats of polish and some glitter to make it actually look like something.
Over all an owner with an attitude problem that thinks nothing of yelling at her workers in front of her customers and just an ok job isn’t worth coming here. Drive down lake street some more there is about 5 other nail salons to choose from.

I went to Diva nails about a little over a month ago and my nails are so damaged from the gel they put on them, I asked for shellac no chip and they put on gel which damaged my nails causing them to be so weak and sore. be careful of the product they use on your nail. if you are looking for no chip shellac, you will not get it there. then they made me pay to take of what I never ask for. so disappointed. never again.

I was bored being at the ice arena in Addison and went to get my nails done and found this place as I was 1 hour away from home… I usually stick to the salon by my house but decided to go kill some time the girl who did my nails was amazing they looked so good I was surprised cause I usually miss when I go outside if my usual place… I would love to go back but live to far away… if you live around here this is the place to go

I am VERY picky when it comes to my manicures and pedicures and needed to find a new place. Someone recommended Diva about a year ago and I decided to try it. When I walked in I was first hit with how nice it looks in there and how extremely clean it is. Also, I couldn’t believe how good the prices are. I was a little worried about how the quality would be with the prices being so low. My fears quickly went away when I saw that my toes and hands looked amazing! I get the no chip manicure which at other salons has started to chip before the two weeks is up, my no-​chip from Diva looks just as good when I go for my two week appointment as it did when I left the last time. Everyone there is so friendly and after a few times, Jenny, one of the owners, will greet you by name. I usually ask for Tracey or Jenny, but everyone there is really great so you for sure will be happy with whomever you get. I am so thankful for finding this gem and that it is located so close to my home. I HIGHLY recommend them to anyone for any nail related needs and for waxing (they do wonders on my eyebrows!)

First off, they do AMAZING pedicures especially for the basic price (they give you hot stone massages and sea scrub included!) That enough has me sold.
Another great bonus they have is their punch cards, when you spend a certain amount of money (i think its like $ 15.) they punch your card and eventually when you get all 12 punches you get $ 10 off the next time you go in!
I would give them 5 stars but sometimes they can take a really long time doing your nails and they can get very busy = waiting.

I’ve been to Diva Spa Nails a few times, simply for the convenience of it being close to home.
Cons: My first visit was only for a french polish change on my toes — how hard is that to mess up, right? Well, the french wasn’t even and line wasn’t straight. Fail #1.
Went back for a 2^nd time last night for a Manicure. The girl seemed SUPER annoyed by the fact that I turned down her No-​Chip Manicure service. Fail #2. The WHOLE time, all the nail techs were chatting with someone, who I assumed was another nail tech not working that day, in their language. Ever get that uncomfortable feeling that your nail tech is talking sh** about you? Ugh, I hate that. SO RUDE. Fail #3. My manicure was less than up to par with anywhere else I’ve ever gone. The girl used VERY little lotion when «massaging» my hands — to the point that my hands were red from the friction. Fail #4.
Pros: Cheap, clean and new. It doesn’t smell like a nail salon from 1987. That’s always a plus, right?
I’d rather go to Lovely Nails, personally. At least they are friendly.