Excellent customer service! Fair and knowledgeable. I made the drive down from Milwaukee to check out a Lincoln Town Car. Rich was great to deal with, no pressure, and really understood what I wanted, what I needed and what I could afford. Place is clean and inviting. I would definitely recommend to anyone looking to get the most for their money. I was impressed and will keep this place in mind for my next purchase. Thanks Rich! I love my Lincoln towncar!