Aurelio’s Pizza

My 2 star review is not because of the food but because or the confusion if they delivered or not. My family and I dined in the restaurant last week and really enjoyed the pizza. Our server was very nice and gave us a menu and told us they would deliver tand that her Mother lived in our neighborhood. The pizza was so good that I’ve been thinking about it for 5 days. I decided to order pizza for dinner today. When we called to place our order and we told them which town we were in they asked if we were before or after Gary Ave. We told them we were before Gary off of Schmale. Then they told us that they don’t go as far as Schmale. Coming from the restaurant, you would pass Schmale on your way to Gary. I think they should be asking if we lived before or after Schmale or even Bloomingdale Road if they don’t go pass Schmale. Now I’m just really disappointed and have nothing planned for dinner.

You can’t beat the food and the prices, the lunch buffet is terrific. The only downside is they are not very child/​family friendly at lunch in their outdoor patio. I have very well behaved children, and they were «pre-​scolded» not to get out of their chairs… What is strange is inside, they are very family friendly!

Place is fantastic. Everything I have tried here is hot and delicious. No complaints whatsoever. Service is on point with refills and cleanup. I go here at least once a week, they do a very good job.

Food is not the greatest, not a lot of variety and you can tell food has been sitting there all day. Food buffet hours are 11−2pm. We arrived at around 1:45 and waitress warned us we only had «9 minutes» before they started putting food away. The waitress then interrupted our already short lunch to ask if wanted any last minute desserts. We responded no, instead of waitress walking to the back to let staff know we were done, she shouted «OK SHUT IT DOWN!» Definitely not coming back here. You get what you pay for i guess!!!
Terrible customer service, not worth it, do not recommend this place!
No wonder it’s always empty!

Great food with great service! Kids love the outdoor patio! Buffet nights are delicious and plentiful! Check it out. It’s good!

Thin crust pizza is great. Probably the best I have ever had. The service has improved. We will come here more often.

The pizza is super greasy, but I really like it! They have an excellent thin crust. I will say that it is a bit expensive, but it is filling and we always have a bunch of leftovers.
They also have a really good gluten-​free crust from what my wife tells me. This is a huge reason we order from here as much as we do.

Great authentic Chicago pizza! We ordered the Combination which had sausage, mushrooms and peppers. The establishment was clean and the server was nice. My daughter wanted the buffet but since Aurillio’s considers her an adult (just turned 10 years old), it would have been $ 10 for her. Seriously, I think that is too young to pay full price. Most restaurants consider you a child through 12. I would have given 5 stars if it weren’t for that.

We ALWAYS get great service but last night was awful. Only a few tables but seemed so slow… So slow that we had to take our stuff to go. My salad and a pasta meal shouldn’t take that long. Disappointed to say the least.

Thanks so much for opening in South Loop where I now reside. In the 90’s I lived a mile from the Harwood Ave restaurant which still the best. For the first week with the new ovens, the pizza was very good. The sauce was not quite as rich and zesty as the original (a bit salty) and the crust wasn’t quite as buttery. That said the pizza was great. If the bar was not set so high, my comments wouldn’t be nearly so specific or tough. However I’m a thin crust fan from Flossmoor and to be the best you gotta keep pushing. I’ll be back in 3 – 4 weeks to check things out. Thx Joe

Went for pizza tonite and food was good but the service was a little irritating. The help would constantly want to sweep your plates away, when your weren’t even done. Ii felt rushed and uncomfortable eating there because you had to make sure you didn’t stop eating or they would take it away. Also when we first walked in it smelled like a dirty mop.

Food was great. However, customer service was not up to par. As my guest and I were waiting to be served, we overheard an employee (which turned out to be the owner) make a comment regarding «the two non tippers». As he nodded over our direction. We knew he was referring to us. We went on with our lunch and brought it up to the staffs attention after we paid. A simple report of a complaint turned into a debate/​argument with the owner and his wife Sharon.
Apparently tips are mandatory at this restaurant, otherwise prepare to have employees making side comments and not giving you preference while you are there. At least, that’s what the owners made clear to us. Is that there workers deserve and earn their tips every single day. I was obviously unaware of the mandatory tip rule. But this would explain the extremely rude behavior of their staff.
It’s clear that in the server and serving world, tips are earned. If employees aren’t offering at the least satisfactory service, a tip should not be warranted. And in my experience there several times, I may have received above and beyond service one of those times. In which a tip was warranted to the server.
I will not be dining their again ever again. Food was excellent. The service was absolutely wretched.

Service was the only thing that was good. Pesto pasta was mush and found a piece of paper in our rigitoni with vodka sauce. $ 70.00 not worth it!

My parents and I came here for a family dinner. The value is stellar — the giant pizza fed four of us with leftovers. I went for the everything pizza, which had a generous amount of both toppings and cheese. The only deterrent here is the services — it’s mega slow. We had to flag down our waiter to place our order. It was a weeknight and not slammed, so I’m not sure what happened there.

After reading the current reviews, I have been in there countless times with my family, my son and his friends from NESDRA have always had a terrific time !!! And are treated as family… You should think twice before you call someone racist !
We always call an make a reservation for a larger group…
You should think before you are so quick to judge people…

Good pizza, good service. The best part of the menu is the amount of options you’re given! They’ve got a lot of Italian food made in a lot of different ways. Reasonably priced! For four adults we got the large pizza, didn’t even finish it and had leftovers for us all the next day.

Everyone knows that Chicagoland is deep dish pizza land. In the last ten years or so, the demand for authentic Italian pizza from a wood burning oven has brought a lot of competition, and then there is Aurelio’s Pizza, which is somewhere in between. Instead of catering to one or the other, Aurelio’s makes a pizza that looks more like other pizzas in the Midwest. The difference, though, is that the pizza here tastes much much better. You can taste it in the ingredients.
Aurelio’s is definitely a place for families and groups. One Sunday we went out with a group of 12, and four pizzas later, everyone was full and happy with the quality of the meal. We reported a bill of $ 110 (including tip). The location is clean, and the service is friendly.
They do have a bar with the basics on tap, and a few liquors if you want something stronger. You can also order a red or white wine. For the price I would just stick to water or pitchers of soda.
The desserts are ok, and they are huge! So if you enjoy desserts, try some here. Enjoy!

I was so pleased! Vito, our server, was so knowledgable and accommodating! The food was timely and delicious! BEST gluten free ITALIAN food !!!

My first experience with the Aurelio’s lunch buffet was at the Kankakee location. I get confused down there, so I’m not sure if it was K3/​Bourbonais or Manteno. They all kind of blend into an I-​57 haze for me.
Anyway, I got excited when I found out that the Aurelio’s in Addison, just a few minutes away from my job also has the affordable lunch buffet option.
But they don’t do it as well as the K3 store.
They only offered 6 pizzas for selection, and two of them were duplicates. So essentially they had 4 options. And their hot entrée options were limited as well.
Fortunately, the pizza is still delicious and the service was stellar so I’m only going to knock a single star off this review. I feel that if you run a business under a corporate brand umbrella, your offerings from restaurant to restaurant should be equal in terms of quality and offerings.
My server brought me a cute little mini-​pitcher of soda so I wouldn’t run out of my beverage during my meal. That was a nice touch that I haven’t seen many other places.
I may return out of location convenience, but if I had my druthers I would only patronize the Kankakee location.

This review is for the lunch buffet (every weekday!) which I’ve been to a couple of times. For the price this is a great deal! Each time I’ve been there they’ve had several cold salads, a few hot pasta dishes (fettuccine alfredo & spaghetti w/​marinara), a baked/​stuffed/​rolled chicken dish (had cheese, tomato & spinach inside), grilled sausages w/​peppers & onions, 5 kinds of pizza (both thin crust & pan), two kinds of soups and a whole sections of desserts (assortment of cakes, cookies & pastries). All you can eat with a soft drink & tax for under $ 10!
Their location doesn’t look like much from the outside but it’s nice inside and even has outdoor patio seating. It also doesn’t face Lake St. so it’s easy to miss.