This McD is a disaster! Dirty, slow and rude is best to describe the experience you can expect. The Manager in the morning is especially problematic with his comprehension of what you want as well as the delivery time of when you will actually get it. Takes anywhere between 10 and 20 minutes to get a simple breakfast order!!! It takes me half the time to COOKITATHOME. Really a major, major problem as there appears to be NOTRAINING, NODISCIPLINE and absolutely no set process to take and deliver your order. This is not the McD I KNEW!!! I suspect that McD QUALITY and overall reputation is sinking rapidly and this is JUSTONEEXAMPLE of how you will NEVER enjoy McD’s food and service like you used to. The good olé days of the Golden Arches are now tarnished forever. It is time — and there is plenty of room — for another chain to make its mark! RIP McD!!!
Shelly H.
Tu valoración: 1 Fitchburg, MA
Crummy service, crap food(even for a McDonald’s), clean facility. Ordering a happy meal and a #10 shouldn’t take that much effort. I stood there for more than five minutes trying to order and had to tell the poor girl three times what I wanted before someone else finally came over and pointed out what I wanted. I got my order and the fries and chicken nuggets are BOTH stale. Yuck. The only good thing I can say is it’s clean… Which isn’t surprising considering we were the only customers in here for 20 minutes. I’m guessing their reputation isn’t great and this is not a one time fluke.
Kristi F.
Tu valoración: 1 Boston, MA
I truly consider myself very patient; I don’t mind waiting for food, but this McDonalds is so painfully, painfully slow it even bothers me. This McDonalds should not be considered«fast food.»
Aaron S.
Tu valoración: 3 Townsend, MA
Awesome food, very fresh. Friendly staff too. Three stars because the place has been a mess any time I’ve been in there. Bathroom, drink area, dining room floor… like lunch just happened. But it didn’t lol. Most uncomfortable seats ever btw… benches are right out of the back of a police cruiser haha Also, no drive thru at this one. Kinda weird.
G A.
Tu valoración: 1 Ayer, MA
When this location first opened it was a nice spot, but it has taken a major turn for the worse. The employees would rather talk to their boyfriends or gossip among themselves than take my order. They have trouble understanding the most basic order and they made multiple mistakes. I left without my food because I thought they might spit in it. Don’t they train their staff better than to whisper to the person working next to them in front of a customer? Worst service I have ever experienced!
Nan A.
Tu valoración: 4 Acton, MA
I never thought I’d be writing a review about a McDonald’s. This one is the prettiest McDonald’s both on the inside and outside. The building at the new location has a New England cottage look and fits into the Colonial spirit of the town. In the Spring, they have large flower beds of red and yellow tulips. Immaculately clean, you can even have wifi and cappachinos if desired. Props to the owners.
Boogie S.
Tu valoración: 4 Brookline, MA
Yes, this is a McDonald’s. No, there’s no point in reviewing the food. But — there is a hilarious story behind it that I want to share with Unilocal. For many years, this location was actually a filthy, chemical-soaked Burger King that I knew better than to eat at even as a child. A few years ago, maybe 3 or 4, the Burger King mysteriously burned down. It was the talk of the town. And like the Phoenix, a McDonald’s peculiarly rose from it’s ashes. Not only a McDonald’s, but a deluxe one with flat screen TV’s and clean facilities. If you’re leaving Acton and you’re headed towards 95⁄128 via route 2, you’ll probably end up having to eat McDonald’s anyway. Unless you’re smart enough to stop at Trader Joe’s at the shopping complex a mile back down route 27. If not, eat at this McDonald’s, because it has history, and you can watch Disney TV as you wait to slowly kill yourself with sat-fat.