Acton Wine & Spirit Co

It’s convenient, and prices aren’t bad. However the staff is extremely unfriendly. They will walk right past you and not say hello. Expect a glair at the counter if you are under forty. It doesn’t matter how much of a regular you are don’t expect friendly staff or help.

Good beer selection, meh customer service. I’ve been a customer for over 5 years, spending hundreds. I show up on a Sunday at 5:35 to recycle my cans and apparently the recycle center closes at 5:30 because the staff is too lazy to keep it open until 6, when the store closes. I’m not normally upset by these things, but the girl at the counter was rude and clearly only cared about getting out of there. Guess I’ll be going to Colonial from now on.

When we — my husband, my baby, my au pair (nanny), and I — walked into this store, the girl behind the counter scowled and screamed angrily, «YOU ONLY HAVE FOUR MINUTES!» That was her pleasant greeting. So, we selected the wines we wanted in literally 30 seconds and returned to the counter to pay.
The young guy working behind the counter requested my husband’s ID, which he furnished. Then he asked for mine, too, which I gave him. Then he asked our au pair for his ID, who does not have a U.S. driver’s license because he’s here from Europe on a U.S. government-​issued work visa for a year. Somehow the WHOLLY irrelevant ID of our au pair, who has ZERO interest in buying or drinking alcohol, prompted the employees to refuse to sell us wine. My husband and I are in our mid-​30s. We’re parents. We have a friggin’ wine cellar. Moreover, MA state law DOES *NOT* REQUIRE everyone in a group in a liquor store to be ID’d.
What were these imbeciles going to do next — ask our nine-​month-​old baby for his driver’s license, too? The employees are rude, ignorant children who pathetically embarrass themselves.
My husband I have professional careers, in the public eye, and we make really good money. We’re well respected people. So, it was quite galling for these jerks to treat us this way, to say the least. We’ll have no qualms about telling EVERYONE we know in Acton and ALL surrounding towns that Acton Wine & Spirit Co. is rude, apparently homophobic (considering that NOTHING about this scenario makes sense), and that they’re terrible businesspeople. They just lost two members of the Acton community who buy and collect fine wine on a regular basis, and who will GLADLY spread the word about Acton Wine & Spirits’ tactless, prejudiced, and insulting customer service — meaning that Acton Wine & Spirits is about to lose a LOT MORE customers, too.

Lots of wine, beer and alcoholic selections. Would love to see some more cider options!

This is the third time in a row that I’ve come and the blonde lady working the register has completely disrespected and insulted the staff in front of multiple customers. It’s incredibly uncomfortable and only makes herself look terrible, not them. I go there for the variety and prices but I think her treatment of her staff is awful and I won’t go back. It’s never appropriate and as someone who works in customer service, I would never do this.

I’m reviewing this place for the beer and liquor selection, I’m not a wine drinker. I’m very lucky to have this place just down the street. The staff is excellent, very friendly and knowledgeable.
I think the prices are excellent, and the selection of both beer and wine to be pretty good. I can come in with my latest issue of Saveur or Boston Magazine and find at least half of whatever is in the article. For example, a recent issue of Boston Magazine and the list of local brews was very well represented at AW&S. And an excellent article in Saveur about craft American Bourbon and Whiskey had half of the 12 bottles and at amazing prices too — cheaper that Colonial Spirits, Wegmans and very competitive with New Hampshire.
Love the beer and wine tasteings on Sat!
I can usually land a parking spot outside the store but Fridays and Saturdays can be crazy.

Great store and great staff! I wanted to sponsor a party for a clients breast cancer fund raising event and this was the store they loved so I went there.
The staff was great in guiding/​suggesting what to serve and they were spot on in regards to the selection and quantity needed for the event.
Being a beer guy I was very pleased with the variety of specialty beers and found they had as big a variety as any that I have been to and more, I bought 9 different specialty beers for myself to take home.
Parking was not a problem and have been back here when doing biz in the area at different times without having to park no more then 40 or so feet from the front door.
Great place and wish they were closer to where I live in Brookline!

I’ve only ever purchased beer here and then, nothing out of the cooler. I’ve found the shelf selection to be pretty varied and have been pleasantly surprised by the friendliness of the staff working in the beer section. (Psssstt…there are some of the pricier brews squirreled away in the back, you just gotta know to ask.) That said, some brands and brews I am able to easily find at the Kappy’s close to my home aren’t stocked here, which is odd for a store with such a quality selection as this.
I’ve gotta echo what others have said about the liquor selection here-​a bit perplexing. I’ve seen gems i wouldn’t expect to find anywhere else and a whole lot of the usual suspects. Prices on the super-​high end Scotches seem a bit inflated.
And really, say a few prayers before navigating this parking lot. At any time of day, tis a nightmare.

This store with a wide assortment of reasonable and luxury beer and wines. They have frequent events with wine and beer tastings, and cocktail sampler events too, with knowledgeable product experts.

Fair, they get 3 stars for having some selection. Like Chris mentions, they have some good beers, though rarely chilled. The cooler selection is pretty weak, and I’ve found some 6’ers to be really old. Prices are higher than I’d expect — especially for good brews. Wine — while there are always some specials, they (lately, at least) are mostly domestic and uninteresting. Service has been fine.
Parking is in the hellacious lot shared with NYAJ and TC Landos. Beware — there’s a high probability of getting run over.

I have only explored the beer and liquor selection here so I will leave the wine section unreviewed.
A good selection of craft beers available in singles. The majority of them are unrefrigerated although there is a large cold section, but it tends to be more big brands in 6 packs or large cases. The staff are helpful, but not super knowledgeable about all their stock. Prices on the beer are pretty competitive with other places in the area.
The liquor selection is pretty strange here. While they carry some hard to finds like Maraschino liquor they don’t carry any non major brand gins. They tend to focus mainly on the famous brands and the prices are not particularly good on the famous or niche products.