We R Wireless of Aberdeen

It is so disappointing to have to write a bad review, but sometimes it is necessary. Today we had a shocking customer service experience and other consumers must be warned: these people will sell you a defective product and will not stand behind it. Further, they will claim that the phrase «all sales are final» printed on the receipt allows them to sell defective products. In the real world, this is called fraud. In We R Wireless-​land, the sales person will give you snark about how you should have read the receipt instead of asking to exchange the defective accessory for an operable one.
Fortunately, because this outfit is a franchisee of Verizon Wireless we were able to appeal to Verizon Wireless’ very professional customer support line to get a refund for the defective accessory. We are very satisfied with the resolution. Verizon Wireless should look very carefully at franchisees such as We R Wireless because their horrible customer service damages the Verizon Wireless brand.