AC Santo Mauro, Autograph Collection

Had a lovely stay at the Santo Mauro Hotel in Madrid (Autograph Collection Marriott) in July.
The staff is very professional and understated.
Beautiful salons, restaurant/​bar, private party dining room, all with varied period décor, in the lobby area. A relaxing outdoor garden is also used for cheerful daytime meals and stunning nighttime dinners, with a central misting canopy. Impeccable service.
My junior suite had bedroom, living room, beautiful bathroom and separate dressing room/​closet area. A great espresso machine, too!
The hotel is in a quiet, well-​kept residential neighborhood. A five-​minute walk to the famous Paseo de la Castellana, probably the traditionally most well-​known and far-​reaching boulevard in Madrid.
Many restaurants, shops and a couple of Starbucks in the area. The Metro subway is a block from the hotel.
I will visit again.

Expensive and exclusive but not exceptional. Service was OK but not Ritz like overwhelming and attentive. Rooms and propriety are great good was decent. Gym sucked.

My son and I just stayed here a few days during a vacation split between Madrid and Barcelona. We really enjoyed this hotel. The room we stayed in was well equipped, quite spacious and was in a very quiet location. As others note the hotel has a great deal of charm and lot’s of terrific indoor and outdoor spots to sit and have a café or a bar drink. The location itself was not in the heart of museums or restaurants but we only had to travel 1 – 2 metros or take a very short cab ride so it worked fine. We had a continental breakfast that came with our room charge that worked well, it included some great pastries, yogurt and fruit, coffee and orange juice. I did look at the regular breakfast menu and for a full american type breakfast it would have been 33 euros which I feel is quite steep. Ironically the dinner menu and bar menu was more reasonably priced. If we are lucky enough to visit Madrid again I would stay here. The hotel staff were incredibly nice, I do agree with other reviewers that they could have been a bit more knowledgeable on restaurants.

Stayed here for a conference recently. This is now my favorite Marriott property on this planet. (And yes, I am including the Ritz.)
I can see why David Beckham chose to stay here for a year!
This is a boutique property so it is small — but still magnificent. The property used to be owned by a Duke, and was also used as the embassy for Philippines. Philippines enjoyed close ties to Spain, so you can imagine the splendor.
There are several common sitting rooms that look better than rooms from the best European castles. The guest bedrooms are spacious and luxurious. The exercise room is small, but there is an indoor pool. Besides, this is Europe — go take a walk outside and not on the treadmill.
The food is absolutely fantastic. Best conference food ever. One of the meeting breaks we were 30 minutes late, and apparently the kitchen was stressed out because they were trying to serve the food at the right temperature. They also served us drinks in test tubes, perfect for the theme of our meeting. The attention to detail is simply unrivaled.

My wife and I had a wonderful experience here and felt welcomed as if it were our own home. The location of the hotel was both central and private; convenient yet intimate. The hotel itself is such a uniquely beautiful place with character, elegance, and comfort. There are several restaurants within five minutes walking distance, and upon check-​in they provided an in depth eating guide of Madrid. The Metro stop is around the corner for access to the entire city, which we used frequently, but taxi rides were less than 10 euros anywhere in central Madrid.
For the woman who complained about the wifi… I am a gold member and got complimentary access and it worked flawlessly. Even considering a bad experience, the hotel warrants a stronger rating than 1 star.
When we come back to Madrid it will certainly be to stay at the Santo Mauro again. We received exemplary service and genuine warmth from all of the employees. I could not recommend the Santo Mauro more highly to future guests.

Mary is mad about the wifi? Who runs a business and doesn’t have an air card as backup then gives a 1 star review???
I’m a Marriott platinum and would recommend this to ANYONE based on ambiance alone…
The overall design of the hotel is gorgeous and charming. The rooms were spacious and the bathrooms are gigantic. I’ve stayed in Marriotts around the world and this was my most memorable experience. even tho we were galavanting around Madrid the entire time. It’s a little far from the hot spots, but as a result I had a restful sleep even with the windows facing the street wide open :)

We are Marriott gold members and selected this hotel based on it being a business hotel. All I can say is what a joke. Don’t get me wrong, the hotel is clean and charming, etc. but after calling to confirm they have wi-​fi and we came to do business as well, I cannot believe the caliber of what they consider wi-​fi.
We lost 3 days of revenue because this hotel did not want to call the internet provider, reboot or even gave a rat’s a$$ about us. The attitude of the manager basically told us «it’s not our problem» and totally snuffed us.
We traveled to Sevilla thinking we were going to have to go to coffee shops as we stayed at one of the oldest hotels Dona Maria, and we had EXCELLENT internet service!
If you have to go to Madrid, stay at the Radisson Blu. It was an incredible hotel and the staff actually treats you like they appreciate you being there, not that you are an American and like crap – as did the Santo Mauro.
UGH – Marriott should be ashamed and not ever promote this hotel under their name. The lack of respect and treatment by management was disgusting. Never ever will I return to this hotel.

It’s good for what you pay. The rooms are clean and good. Staff does not know much about the area. About 10 euro ride from train station.

Vale que yo no pueda permitirme cenar en este sitio por más de 50 euros (por ese precio a lo mejor me voy a un restaurante mejor) pero para tomarme un algo igual sí…
Y es que lo mejor de la terraza de este hotel (no puedo deciros cómo es hospedarse ahí, aunque sí he visto sus habitaciones, incluso una suite, apartada de las demás, en un pequeño palacete de dos pisos, IMPRESIONANTE) es el ambiente. Es como un pequeño bosque, un patio gigante, donde podemos encontrar muchísima vegetación y se está muy bien. Creo que es uno de los lugares más bonitos de Madrid y es una pena que parezca sólo reservado para los pudientes. Yo animo a la gente a ir aunque sea a tomarse un café, que será más caro de lo habitual, pero merecerá la pena.
La cocina del restaurante en sí, por lo que me han contado, no es para tirar cohetes, y yo no sé si voy a poder comprobarlo…

un palacio de superlujo
Es un hotel de superlujo situado sobre un palacio del siglo XIX, las habitaciones estan equipadisimas con las ultimas tecnologias, internet, dvd, playstation 2, tv via satelite, hay posibilidad de emitir video conferencias. El servicio es muy experto, es una plantilla con mas de 30 años de experiencia

Lujo en Zurbano
Este hotel situado en la madrileña calle Zurbano se haya en un palacio del siglo XIX, el precio por habitación es elevado, pero el ambiente y la decoración del hotel lo merecen. El trato del servicio es excelente y la comida exquisita. Destaca también la piscina climatizada del sótano. Un hotel lujoso y diferente al resto.