I bought my bike in this shop and they cheated me! The owners(2 guys — they normally have different time slots: one guy in the morning and the other in the afternoon) sold me a city-bike for 3099DKK that has a terrible quality. They first said that the bike was aluminum, when it is 100% metal and it roasts over time(!!!) The disc brakes are just WRONG! I had to take the bike to their shop twice, so they could fix it(remember that the bike is only 2 months old!) The customer service may seem to be Okay — but it really isn’t because they cheated me at first place… I’ll never come back again(although I’m a neighbor…) If I could rate them with 0 starts, I would do it.
Parminder S.
Tu valoración: 5 Novato, CA
Excellent service, and great prices for bike rental. We rented two bikes, fitted with baskets & rear rack, 7 speeds, locks, and lights … for a price lower than others in the area. We got a discount for renting a second day, as well. The bikes performed flawlessly, even considering they are built for rentals(not for high performance). Highly recommend you try out this outfit next time you are in the area. And, if you are up to it, cycling is the best way to get around this beautiful city.