Cascade Lodge

We are used to pretty high standards having been a Worldmark timeshare owner for many years. Some of the reviews we read were alarming but we were glad to see for ourselves.
First off, I have to say every interaction with any staff member of the resort was fantastic. The front desk staff were attentive and always willing to offer assistance with whatever we needed. The room was clean, comfortable and quiet. The parking garage underground was convenient and easily operated with a keypad.
The location to Whistler Village was fantastic! Far enough away not to be hassled by noise but just a two minute walk away. And yes, it’s maybe a whole 7 – 9 minute walk to the ski lift.
The pool and hot tubs were fine and maintained well, the only complaint if I really had to come up with something is the gym doesn’t open until 10am. My wife is an early riser and she would have used it if it were open earlier.
This is a great place to stay… have no hesitation to book here. We experienced nothing but great service & hospitality.

We’re still here, it’s been meh. Lots of issues with the AC, even finding water on our bathroom floor, missing tiles in the bathroom ceiling from the AC having issues. The poor front desk guy must be the only person taking calls or helping people arriving, he’s exhausted and rightfully so, they need to get another person at the front desk to help the guy out. He was very friendly and accommodating every time, just slammed with trying to serve a bunch of people at one time.
Would I stay here again, probably not. I used to work for one of the companies that this place is run by and I was already weary of the quality of product, they really showed me why I don’t work for their corporate offices now.
Step it up WorldMark, you look and act like a Motel 8.

Good overall hotel. Suites are a good size with a normal kitchen — that is, oven, stove, regular sized fridge, good counter space, cooking stuff so you can make a meal.
The ceiling in the bathroom is oddly low — wondering what they are hiding. Overall bathroom is nice, but not for super tall people, or even the shower.
The heat/​fan/​hvac is super loud, just like someone else said. We tried for a long time to completely shut if off, pushing all sorts of buttons, but it does not want to turn off, even though we pushed off in several places. So it makes for a weird temperature in the room. Maybe someone is controlling it in some special room somewhere. We called the Front Desk and the guy read us the directions, not what you want to be doing on vacation deciphering instructions over a phone. So we gave up and the guy was probably glad he didn’t have to help figure it out anymore. Maintenance showed up hours later, when we weren’t there of course.
The fireplace is turned off at this time, May. Interesting as it was only in the low 60s most of the time. Friends at other hotels did not have the fireplace shut off. We asked the Front Desk about it and finally after hemming and hawing the guy said he’d send someone to our room to turn the pilot on. It was quite a big deal. The person never came, and luckily Housekeeping showed up randomly holding a cookie sheet saying «this tray belongs in your room and good bye.» Weird to just show up knocking for that random reason, but good timing as we asked him if could turn on the pilot light and he did very easily and randomly.
The room we were in only had 2 extra blankets. We asked the front desk for more and guess what we got — 2 tablecloths and some sheets! They said that was all they could find. Since these are privately owned guess you have to deal with what they have and the front desk cannot supply you with anything extra, so keep that in mind. Sofa bed pretty comfortable though lumpy. Regular bed just fine. We overlooked the pool and even though it «closes» at 10pm, seems as if that is just a suggestion, as people were in there all night up until 4:30am. The front desk never went out to let them know it was closed. So another thing to keep in mind.
The hotel is almost at the opposite end of the lifts so it is a long walk with all your gear. For summer it is fine, but winter wouldn’t stay here, just too far, when there are so many other options near the lifts. But the location is just about a 2 minute walk into the Village.
Swimming pool was awesome — big, nice shape, almost a square, so you could do laps and not bump into people. And big enough for kids and others to have fun playing without bothering people. And the 2 Jacuzzis are also great, nice and hot. And everything is very clean. We could see the pool buy cleaning it every single morning.
Front desk was always friendly and helpful. Though most of the time we called them no one ever answered even after about 18 rings, still no answer. Weird. Where were they? Can’t they just pick up the phone and say they are busy?
Great views of the mountains from the deck. From the sofa we were looking at the rest of the hotel. So next time we’d move down about 20 rooms to look just at the mountains and the pool still and not what other people are doing in their rooms.
Overall a nice hotel and we would probably return

What kind of hotel doesn’t have an ice machine? Especially when the map on the back of the door directs you where to go get ice. Then there isn’t any, just a washer and dryer. And what kind of hotel doesn’t have drapes for the windows? We had to hang a blanket over the window because the blinds are so bad that everyday at 5 – 6 AM the sun will not let you sleep anymore! Also, the WIFI is horrible! Best part: rooms had mini kitchens to cook in and staff was very very nice.

Cascade Lodge is a great, affordable place to stay when coming to whistler. It’s probably about a 5 minute walk to the resort. The rooms are set up like a time share/​rental unit, so its great for bigger parties. The pool and hot tubs are nice; however, the gym had this foul smell, so I avoided it all together.

Cascade Lodge is a great place to stay at Whistler. It’s not super close to the slopes, but it is only a short walk away. Our unit consisted of two units with a shared door. It was interesting. The larger unit contained a kitchen, living room with sleeper sofa, fire place and bedroom with bathroom. The other unit had a mini kitchen, bed and bathroom. The unit also included a washer and dryer. The dryer was great to dry off our snowboarding clothes. Also, on the first floor t here is a Ski/​snowboard storage room so you don’t have to drag your equipment up to your room.
Unfortunately, they don’t have daily house cleaning. If you need more towels or toilet paper, you have to go to the front desk.
I have to agree with the other reviewers that the heater can get really loud. It didn’t really bother me as I was super tired from the slopes earlier during the day. Overall, this was a great place to stay and would come here again!

We booked a weekend getaway at Whistler through a living social deal and upgraded to a one bedroom with an additional sleeper sofa. We felt extremely sad for our daughter, who slept on the sleeper sofa, as it was painstakingly uncomfortable. In fact both beds felt as if they were several years old. Felt a bit cramped overall, with the abundance of furniture in the small rooms, and low ceilings. In general, all of the resorts at Whistler were built about the same time (for the Olympic Games), but this particular hotel seem to be furthest from the shopping and dining strip. At least we got in a lot of walking each day. No parking on site. The parking lot was about three blocks away, which was a little odd. Oh well, no big deal as everything is within walking distance and we rarely used the car.
Perks: stacking washer/​dryer in unit, full kitchen, balcony, outdoor pool & sauna (love that it’s outdoors), free DVD rental.
We will definitely be back to Whistler again, but will likely stay at a different resort next time, just to see what other options are available.

We stayed here last week on our mini vaca and while there were positives and negatives to this place. Positives the price was reasonable, the hot tub was awesome and felt so good after snowboarding all day, they had a storage area for boards and skis so you didn’t have to take them to the room, and it was close to everything.
Negatives: mainly just one, the heater in the room was seriously the most loud and obnoxious thing we’ve ever experienced. It was hard to sleep at night and it was a constant hot than cold, hot than cold thing happening. However if you’re looking for somewhere to stay in Whistler Village close to everything with a mediocre price range this place is awesome!

This place is great for families to stay and experience the Mountains. It is a short walk to the lifts and right outside the village.
This allows one to be able to relax in their great suites whether it be the studio’s or the two bedrooms.
It also gives breath taking views if your up on the six floor. You can see the mountains and the village, truly incredible.

Very friendly employees, manager was on top of things, fixed the room blinds quickly, hot tub was awesome, sauna was great, overall it’s awesome… Thanks for the pleasant service

We have stayed multiple times. Decently priced with a convenient location close to shopping and restaurants. A short walk from the Whistler gondolas.
Friendly service. Parking garage with gated bike storage (there’s a charge for parking). Key code required. Rooms are decently sized. Free wifi. Pool and two hot tubs were nice. Sauna in the locker room off the fitness room.

A reasonably priced, just slightly outside of the main village, lodge with friendly staff. I’ve stayed here multiple times and have always enjoyed our stay. It’s a 2 minute walk to the center of the village /​village walk and very close to the quieter parts of Whistler village. I believe the pool is the largest in Whistler which is nice after a long hike. The rooms are reasonable sized and I believe most have kitchenettes. Parking was extra but wifi was free.

It’s perfect for 1 week stay. Full kitchen, washer/​dryer, a walk to the snow lifts. I’m a fan and can’t wait to take another trip here.

Great service, great location and rooms were very well equipped. I loved that they had a washing machine/​dryer in every room. We could warm up our gloves after a full day on the slopes. They have rentals too — you can get your board by 3 pm the day before so you can hit the slopes early! Oh and free wifi!