LensCrafters

I came in here looking for a pair of safety glasses that were somewhat stylish and protective at the same time.
An employee asked if he could assist me as soon as I walked in, which was great, but when he showed me the options, they looked very outdated and not at all stylish. I could only think to myself that they were some of the ugliest frames I had seen and they must be after an older crowd when this is all they could offer. These were the same frames they offered 5 – 6 years ago when I was looking for the same stylish frames, and found some elsewhere that had since stopped selling safety frames.
Unfortunately I know I don’t need to bother looking here again in the future, as their options have never improved, and once again I found what I was after elsewhere.

I would assume that the «corporation» part of this title would imply that these are the guys who my beef is with? The higher-​ups?
I can’t give them a bad rating, because they have repeatedly made me some very functional and comfortable lenses, in about an hour (!), making good on their promises seen in commercials since the beginning of time.
HOWEVER: the «beef» I am here to speak of. Well, it involves a pair of frames that I saw a few months back, wanted, but couldn’t justify buying (being broke and all).
Fast-​forward: new job, new glasses needed. The frames? Negatory (at all the stores in my area). I accepted the fact that sometimes styles discontinue and moved on with my life.
But then! A flier in the mail, for a *NEW* special offer, lasting until February 7^th! What do I see on the flyer but, THEM? Out of maybe four styles featured.
Yada, yada, I called around, got someone else to call even *further* (the most helpful staff I have ever encountered, as he went supremely above and beyond, at least 4 stars for that), only to have him tell me:
Sorry, there is nowhere *in all of CANADA* where we can find them and send them to you.
My question is: WHY would a company advertise– as the basis of their very current campaign!?- a pair of glasses that they cannot sell you!!! For this, this specific incident, they get 2 stars at best.