IKEA

The epitome of poor customer service. Complete & total lack of customer focus. The staff at the pick-​up counter were more interested in telling stories and «shooting the breeze» than looking after the waiting customers. We waited forty five (45) minutes, and had to ask twice where our goods were. One fella was walking around, socializing with work mates, with his pants down around his knees and his underwear hanging out. With every couple of steps he had to pull up his pants. We asked him for our order and he walked away and never came back to the front… although we watched him «fornicating the canine» around the back. When we got «pointed» in asking for our goods, a lady walked about fifteen feet away, behind a chain, and got our order… where it had sat for at least 30 minutes.
No customer care, no apology, no supervision.
Will not be back… ever!

It’s a shame that IKEA’s food court cooks up tastier food than many established restaurant. Needless to say, the food here is beyond expectations.
I ordered Swedish Meat Balls ($ 6.99), served with a choice of mash or fries, smothered in gravy. The meatballs here are a staple of IKEA. They are tender and moist, with distinct flavours that differentiate it from traditional meatballs. Their gravy is a simple bechemel with small hints of pepper. Fries is not your typical McCains’.
Although I would not go out of my way to eat IKEA, this furniture giant would make a killing if it entered the fast-​casual food business.

Pleasantly surprised by this location! Organized and clean. Check-​out was quick too.

Your usual IKEA, easy to get to. I mostly come for the yogurt ice cream and that’s about it.

Helpful staff, well stocked isles and the best breakfast in town for under 2 bucks! The wait times might seem a bit longer when you are picking up mattresses or sofas /​bulky items but make use of the free wifi or grab a coffee and Danish instead of staring at the order screen!

$ 1 breakfast before 11am and frozen yogurt/​soft ice cream cones for $ 1!
Furniture wise — almost anything basic you would want in a house. They don’t have the largest variety/​selection of items, but the basic options are there (e.g. spring, foam and memory foam mattresses for different sizes), but nothing superfluous, as expected from IKEA.
Store didn’t seem to be that accessible since I noticed a lot of the elevators were closed off and such though. Service is very curt and almost on the point of rude, so you’re probably better off looking for things yourself.
Overall, would come back for their food and because their furniture is also reasonably priced, even when you compare it to other places like Wal-​Mart, even if they are on sale. Only issue is that you have to build it yourself, but that makes moving the actual furniture pieces way easier!

Okay in store staff, terrible customer service support via phone and not the best of quality products. I suppose you get what you pay for? After my first shopping spree here I’ll likely never be back.
~ Dissatisfied cx.

This is THE BEST place to play hide and seek, I kid you not! The selection in furniture and anything home is GINORMUS! I came here looking for beds and couches but to no avail. I did not see anything I liked or anything that matches quality to price. In fact, I find that most Ikea products have had quality declines. My brother has 3 glass display cases — the first one bought about 10 years ago and the second and third 2 years ago. The thickness of the glass decreased, making the entire case quite wobbly if you apply too much pressure. I have also seen videos of the glass inserts collapsing (I think it wasn’t assembled properly). If you want quality furniture, go to Leons during their sales. I guarantee you’ll find something GOOD! :)
No matter how the furniture selection is, the biggest part to Ikea is their FOOD! LOL I come just for breakfast sometimes and it’s the cheapest b’fast you’ll ever get! Portion is awesome for the price and the Swedish meatballs… HUGE NOMS!
Thanks Ikea, for the FOOD! :)

IKEA is the place to be for those that enjoy assembling furniture. Great decorative ideas and all for a reasonable price. Want to organize your life be it kitchen, bedroom or bathroom, then you are on the right place.
Their daily food menus seems to be s big hit. The line ups at the other side of the cash out for the $ 1 soft ice team need i say more.
Linen quality would not be my choice but then again I’m only one person. Worth the trip.

Pleased as I was to finally try the Swedish meatballs available at IKEA restaurant, I was let down when my meatball count came up a little short
I went for the upgraded 15 meatball meal with mashed potatoes and gravy.
My official meatball count came up to 13. I was quite upset; nay, dismayed.
It seems the gentleman serving me the meatballs at the counter was not on top of his game, mathematically.
The meatballs them selves are quite delectable; the mashed potatoes good-​even the cranberry sauce comes out alright.
This experience has not tainted my feelings toward shopping at IKEA. I am a regular customer and will be back again for a SKÖL or a GLIBGLIB or both.

$ 1.00 Breakfast everyday before 11:00am, taste is okay, only a dollar can’t expect too much! The staff are nice, the line actually very long, when its my turn to order the breakfast, it around 11:05am, but they still offer breakfast, it actually very nice. Some other people very late but also got one!

Many establishments claim that their customers always come first (including some strip joints!) but I feel that IKEA is one of the few places that actually live up to that.
I am a frequent visitor here. I usually come here for lunch then quickly browse the store for interesting products.
Since Unilocal is mainly a website for foodies like me. I’m going to start off with their diner. They got their $ 1 breakfast, meatballs, Chicken, Haddock and chips, and Salmon. Not to mention the variety of sweets they have. Food is served on proper china plates, mugs, glasses, and silverware like a proper diner.
If you are a fan of fast food then they got hot dogs and yoghurt ice cream cones downstairs. They even have pre-​packaged foods too.
Surprisingly their food quality is great and is actually better tasting than many restaurants out there. Prices are low and portions are generous.
Now to the store. Its clean and tidy but its so huge you might lose each others if you are coming in a group! Employees have great manners and are clearly trained well. Plenty of parking space. Free WiFi is always a plus in my book.
Furnitures might not be the fanciest but they have the variety to please all tastes. They do require some assembly but its nothing complicated as it comes with instruction manual and pretty much everything you need is in the box. Think of it as a life sized LEGO set.
Overall IKEA has the best customer service I have seen so far. Great food. A store with a variety of items. and well mannered people. Going on a vacation to Sweden is on my bucket list mainly because of IKEA!

Best IKEA in town.
Size is the biggest in GTA.
Feel more comfortable when Walk around, much better then North York IKEA.
One dollar $ 1 morning breakfast is so great!!!
They start at 9.30am till 11.00am.

I love Ikea! I love their affordable snacks… hot dogs, and drinks and soft served ice cream! Nothing to complain about for the price… plus it’s not bad at all! How can hot dog go wrong anyway?
When you go to their sit in diner, there are also good deals. They have daily specials… which is really worth it for the price and the quantity. On Mondays, the meatballs are $ 3. 99 after 4pm! They have $ 1 breakfast until 11a. m on the daily! They also have salmon on Wednesdays for half its regular price (if I can recall). Amazing amazing deals! The plus side is, it’s actually good! The meatballs are amazing… the sauce is good. Love the gravy and the cranberry sauce!
I also dropped by their little store and it’s so nice to see that the feeling is becoming more and more Nordic. They have Daim now and their also have dried onions and mustard (good to buy for your hotdogs as toppings).
After eating, you will never get bored walking around! There’s always something interesting finds at valuable prices!

only location with beef rib fires! Only $ 6.99 !!! What can you expect at this place? It is Ikea! I drove from Scarborough to eat the rib lol

Ikea always has the best valued food options. From their fast food (hot dogs and frozen yoghurt) to their dining options (salads, fish and chips, meatballs, pasta, etc).
We visited the Vaughan location for dinner and each meal was under $ 10 which was definitely a steal. Both my friends ordered fish and chips for $ 6.99 with side of 5 meatballs for $ 1.49 and pasta for $ 2.99. As for myself, I got grilled salmon with steamed vegetables and side of garlic bread $ 0.50. Everything was very flavourful and portions were pretty generous, especially for the price point. My only compliant is that the garlic bread was really stiff since it looked like it has been sitting out for a while.
The shopping experience was great as well, not a lot of people there and staff at the warehouse are helpful in helping you locate all the components needed for the furniture piece. They offer same day delivery starting at $ 59, depending on which geographical location you are in. Just note that you need to drop it off at delivery before 3 pm. In addition, you can pay an extra $ 40 to have an associate pick up all the pieces you need and is a good option to consider if you need several pieces of furniture. If we had room for dessert, we would definitely grab a frozen yoghurt on our way out!

i’m a fan… i don’t consider it high end furniture but if you need it… you’ll find it here…
the prices are ok… some items are much cheaper than i expected… great place for ideas too. the way everything is laid out, you see all the items in «action»…
They have an excellent return policy the staff is friendly and honest when you can reach one…

We visit this location most.
With 2 little ones, we like to walk around grab a bite in their little restaurant, they have fair selections on food, healthy food options, their curry coconut soup is fantastic! Everything is pretty much 100% kid friendly even offering baby food for our youngest, diapers if u need, microwave, games in every corner… etc. And even Beer for daddy :) yes beer!
.unfortunately … the downstairs snack bar, STAFF is as miserable as they come!!!
…unlike the playground which was recently renovated. Our oldest looovesss!
The play area however, of the store; where the kids would try out the toys, tunnels and tents– used to be better!
No big deal, but could improve…
We never leave empty handed there’s always something small
For the house or the kids to pick up, fun and inexpensive ‘outing’ even with 2 little
Ones :)

5 stars because it’s monopoly of $ 1 breakfast. If you’re getting a meal for $ 1, you really can’t complain.
Im a marketing student and we looked at IKEA as a case study and I love to appreciate them even more. Not only they have cheap self assembled furniture, they also give back to their client by providing inexpensive services such as a very affordable restaurant, grocery store, day care, and delivery services. A truely intelligent business plan that looks after their customers.

Hot dogs are now 75 cents. Seriously, is there any reason any more to get out of bed?
Ikea seems to have changed the vended cinnamon buns. The ones available in the caf are smaller, no icing sugar, and have strange little flakes. You can still buy the 6 packs with the icing sugar. Not sure about the change.